Audi Tampa

I scheduled a service appointment online, and received my email confirmation. The day of the appointment (11/14/23 @ 10am) I was told that I didn't have an appointment. I showed the advisor my confirmation e email confirmation. The day of the appointment (11/14/23 @ 10am) I was told that I didn't have an appointment. I showed the advisor my confirmation email on my phone and he says, "well I'm afraid you may have made the appointment on one of our websites which we done use anymore" even though the confirmation email clearly said 'Audi Tampa'. Who is in charge of the IT department and why does Audi have bogus websites out there. Lost a whole day of work, for nothing! Wesley Chapel Audi is farther for me to travel to, but the extra miles are worth it for a better service and customer experience. This is only my second time at Audi Tampa and both time it's been a horrific experience. More

SO FAR HORRIBLE Expiriance, I drove 3h and left with nothing because I pay remaining balance with business check. I offer to pay for the car by credit card, I accept Finance but they said no check is fi nothing because I pay remaining balance with business check. I offer to pay for the car by credit card, I accept Finance but they said no check is fine. After 2h they send me home with nothing. More

The sales rep charged me for 2 tires that should have been covered under my AudiProtection. Fighting tooth and nail to get someone with authority to help resolve this issue. I didn't buy the protection N been covered under my AudiProtection. Fighting tooth and nail to get someone with authority to help resolve this issue. I didn't buy the protection NOT to use it. Ridiculous. More

Great customer service Andres was there for my son and I every step of the way was never pushy and was very helpful throughout the we whole process. We shopped around but decided to go with Audi Tampa due t every step of the way was never pushy and was very helpful throughout the we whole process. We shopped around but decided to go with Audi Tampa due to the level of professionalism provided by Andres. Everyone at Audi Tampa was so welcoming and took their time if you are ever shopping here ask for Andres! More

It was a good experience dealing with Andre. He was very helpful with every aspect of my car experience. He was very helpful with every aspect of my car experience. More

Outstanding sales person. Very knowledgeable and fantastic with follow up and follow through. Finance team outstanding as well Very knowledgeable and fantastic with follow up and follow through. Finance team outstanding as well More

Too much delay, I spent there from 11 am to 6 pm to get my car my car More

Audi Tampa had great service, I was helped within the first 10 minutes of walking in the front doors. The whole process was pretty easy and they made it fun! first 10 minutes of walking in the front doors. The whole process was pretty easy and they made it fun! More

Our sales rep. Dylan was excellent! Was very attentive to our needs. We enjoyed dealing with him. Dylan was excellent! Was very attentive to our needs. We enjoyed dealing with him. More

Excellent customer and friendly service. The sales team is very helpful and friendly. Definitely a happy customer The sales team is very helpful and friendly. Definitely a happy customer More