Audi Stuart - Service Center

Mike in service took great car of me.I was provided with Mike in service took great car of me. I was provided with a loaner vehicle and received my vehicle back on a Monday after dropping it off Saturday af Mike in service took great car of me. I was provided with a loaner vehicle and received my vehicle back on a Monday after dropping it off Saturday afternoon. More

Awesome service and love the fact that they pick up my car and leave me a loaner. I could not adequately express how convenient this is for me. car and leave me a loaner. I could not adequately express how convenient this is for me. More

I worked with Andy. He was polite, efficient, courteous and above all honest. I look forward to working with Stuart Audi for all my vehicle needs. A rare gem and above all honest. I look forward to working with Stuart Audi for all my vehicle needs. A rare gem More

The service rep (Andrew) is extremely helpful and always very professional. They always strive to have a loner car available for me which I appreciate. They make it easy for me. very professional. They always strive to have a loner car available for me which I appreciate. They make it easy for me. More

I received a notice from Audi regarding a safety recall for my recently purchased 2020 Q7. I contacted the service department, for the first time, and spoke to Kristine Allyn who setup an appointment and for my recently purchased 2020 Q7. I contacted the service department, for the first time, and spoke to Kristine Allyn who setup an appointment and a loaner for me. I requested a Tuesday and a 11AM appointment. I met Michael Smith He offered me two choices I could wait about an hour or I could have a loaner car, I chose the loaner. At 5PM that day, I got a call from Andy Mechmet .That my Q7 was ready, I returned the loaner and drove my now cleaned and washed Q7 home. Excellent first experience. More

Andrew always does a great job scheduling and getting our Audis ready for the road. His safety suggestions are always appreciated. Thank you and all of the mechanics at Audi Stuart. Audis ready for the road. His safety suggestions are always appreciated. Thank you and all of the mechanics at Audi Stuart. More

GOOD service, Mike has always been helpful,knowledgeable and friendly. the waiting area is comfortable &the coffee is great ,I missed the donuts !My car was serviced&washed in good time and i was on my way. and friendly. the waiting area is comfortable &the coffee is great ,I missed the donuts !My car was serviced&washed in good time and i was on my way. thanks More

I brought my Q7 in for its first “10000” service since purchasing it from Audi Stuart. On first blush envy thing was good, I was taken without a reservation and given a loaner. The snag came when I pick purchasing it from Audi Stuart. On first blush envy thing was good, I was taken without a reservation and given a loaner. The snag came when I picked up my freshly serviced car. Later that evening my cabin-air filter slid out into the passenger footwell. The cover for the cabin air filter was not replaced, and as it turns out was never there when the car was purchased. The tech noted the missing part but the service advisor failed to tell me at checkout. So I had to take time put of my day to go back to the dealer( a 30 min drive) to remedy the situation. My assumption was the tech had left it on his/her tool bench while servicing the car. One of the service managers spotted the notes in my bill and fixed the situation free of charge. My biggest issue was it took 4 phone called and 3 messages before getting a call back. Granted it was a Saturday but I started calling at 8 am and received my only return call around.12pm. More

The service was excellent. The staff was friendly & knowledgeable. The waiting area was extremely comfortable. My wait time was as promised. Coffee & refreshments were very nice knowledgeable. The waiting area was extremely comfortable. My wait time was as promised. Coffee & refreshments were very nice More

Good they did not fix anything they only reset the board I have the same problem in other vehicles and they end by replacing the electronic board board I have the same problem in other vehicles and they end by replacing the electronic board More