Audi Stuart - Service Center

Multiple calls to part dept to make accessory purchase went unanswered. Recent service was just OK. Was told to call back about tire quotes while I was standing there. The service writer could have yell went unanswered. Recent service was just OK. Was told to call back about tire quotes while I was standing there. The service writer could have yelled over to the parts window and started the quotes. Nobody seems interested in going the extra step you would expect at an Audi dealer. I’m betting Toyota does a better job. More

loaner car process has changes. Enterprise is charging loaner car process has changes. Enterprise is charging me for gas I didn't use. Can't get Enterprise to respond. Frustrating! Tire problems since A loaner car process has changes. Enterprise is charging me for gas I didn't use. Can't get Enterprise to respond. Frustrating! Tire problems since Audi installed them. More

This is our fourth Audi from this dealership. We will continue our patronage after our leased SQR5 terminates in 2022. We find Audi Stuart treats us fairly. continue our patronage after our leased SQR5 terminates in 2022. We find Audi Stuart treats us fairly. More

Andy is always very accommodating and explains everything. I appreciate the service and hospitality from all of the service department personnel. Some services are very expensive but he always g everything. I appreciate the service and hospitality from all of the service department personnel. Some services are very expensive but he always gives me an alternative. More

The entire staff at Stuart Audi was so nice and welcoming. Kristine was awesome. She took time to explain everything to me. Was also nice to get a loaner while my car was being worked on. welcoming. Kristine was awesome. She took time to explain everything to me. Was also nice to get a loaner while my car was being worked on. More

Andy was a big help. Thanks for making a problem go away as quickly as possible with a minimum of inconvenience. And all dealings were very professional. as quickly as possible with a minimum of inconvenience. And all dealings were very professional. More

Excellent detailed service. Thank you for making my car look new again. Love it the detailing was top notch. And what was promised was provided. look new again. Love it the detailing was top notch. And what was promised was provided. More

I have come to the conclusion the Audi brand is way to rich for my wallet. Our Q7 is VERY expensive to service and repair, far exceeds domestic vehicles. This is my first and will be my last once the vehi rich for my wallet. Our Q7 is VERY expensive to service and repair, far exceeds domestic vehicles. This is my first and will be my last once the vehicle has enough value to dump. I am so disappointed in the fact I was barely out of my service contract with mileage and had to pay full price, gave me no credit for already buying and not using the service contract. The cost of all services was 3100 bucks, i priced it at my local shop and same would have cost me 1200.00. Again, my fault for not researching "cost to own" the Audi Q7. Shame on me. More

Great staff and friendly. Offered above and beyond service. The service area was clean and everyone was prompt. All in all, the experience was a success! service. The service area was clean and everyone was prompt. All in all, the experience was a success! More

I was kept apprised at each step on the process even when a last minute surprise emerged. My only regret was that an Sudi loaner was not available and I was given a BMW. Loaner drove well but not an Audi! a last minute surprise emerged. My only regret was that an Sudi loaner was not available and I was given a BMW. Loaner drove well but not an Audi! More