Audi Stuart - Service Center

Communication was poor. I had to call regularly. Car was there for a week. I expected and should have received regular updates. I should have been called. there for a week. I expected and should have received regular updates. I should have been called. More

Very happy with our advisor Andy. He was very helpful and kept us updated on how long the software updates were taking. He also helped with the loaner vehicle and answering my questions about settings on my kept us updated on how long the software updates were taking. He also helped with the loaner vehicle and answering my questions about settings on my car. More

I am extremely happy with Stewart Audi service from the minute you walk in the door until you pick up your car thathas been washed minute you walk in the door until you pick up your car thathas been washed More

Everyone is always courteous and professional. They listen to any concerns I might have. Time of service completion are stated and full filled as promised. I always get a loaner that’s comparable to my listen to any concerns I might have. Time of service completion are stated and full filled as promised. I always get a loaner that’s comparable to my vehicle. Awesome customer service. More

Service was arranged on a Saturday and went smoothly. Wyatt was extremely helpful making the decision regarding our service. The Audi was ready promptly as planned. Wyatt was extremely helpful making the decision regarding our service. The Audi was ready promptly as planned. More

Professional..communication was outstanding .. good customer service from beginning to end. Kris was wonderful to deal with. She kept me updated during my service period. Car was ready before promised customer service from beginning to end. Kris was wonderful to deal with. She kept me updated during my service period. Car was ready before promised More

Efficient check in and rental process, time of repairs time estimate spot on, car clean and fresh at pick up. Wish other customers would wear masks when inside…seating is too closed in to socially distanc time estimate spot on, car clean and fresh at pick up. Wish other customers would wear masks when inside…seating is too closed in to socially distance adequately. More

I took my car in on a Thursday at 9:00 am and didn't get it back until Tuesday August 3, 2021, the following week. This issue was exacerbated by me having an extensive additional charge from Enterprise car it back until Tuesday August 3, 2021, the following week. This issue was exacerbated by me having an extensive additional charge from Enterprise car rental company because I added additional insurance on Tuesday July 29th thinking it would be for one or two days, at the most. The service itself was excellent. The time my vehicle was keeped in the service department was less than positive. More

Great service experience. I want to give everyone a good review but I do not like being required to write a 25 word review. This makes the feedback system useless because I will not do it on my next visit. review but I do not like being required to write a 25 word review. This makes the feedback system useless because I will not do it on my next visit. More

Good attention to detail and prompt appointment given. Always enjoy the snacks, coffee, soft drinks as well as wandering around the showroom and greeting the employees. Always enjoy the snacks, coffee, soft drinks as well as wandering around the showroom and greeting the employees. More