Audi Stuart

Emily and technician were amazing. Emily was extremely informative from beginning to end of service - timeline and expense accurately discussed. Emily was extremely informative from beginning to end of service - timeline and expense accurately discussed. More

They do an excellent job of making you feel comfortable and professional. Thanks for a job well done. and professional. Thanks for a job well done. More

Was greeted with a smile. Great service as always! I am happy you are doing loaners again and it is not through a car rental company. It was nice jumping into a car I am alrea Great service as always! I am happy you are doing loaners again and it is not through a car rental company. It was nice jumping into a car I am already used to driving. More

I am very impressed with the team at Audi Stuart, from parts to service department. Everyone was willing and happy to help. Thank you and you guys are doing an amazing job. parts to service department. Everyone was willing and happy to help. Thank you and you guys are doing an amazing job. More

Andrew is polite and efficient . He made a good suggestion and made my visit pleasant He made a good suggestion and made my visit pleasant More

Great staff , good service, fast , easy to use a loner car , great experience in general car , great experience in general More

Stephen was great. He took care of me in a timely manner and assured that I was satisfied He took care of me in a timely manner and assured that I was satisfied More

Always a professional and friendly experience. I am so glad I purchased my Audi here. I am so glad I purchased my Audi here. More

Fast service and courteous staff. Would definitely recommend to others. Took care of everything I needed addressed Will be back Would definitely recommend to others. Took care of everything I needed addressed Will be back More

I wanted to like this dealership and will admit there are a couple of good people I met in the process. The big disappointment was in the sale process where they lost credibility with me. First, they attem a couple of good people I met in the process. The big disappointment was in the sale process where they lost credibility with me. First, they attempted to add excess of $2000 onto the sale price, presented at the time of closing, for work done on the vehicle, even though a lower price was already listed on line. Ready to back out of the deal until they backed off this position. But credibility is now in question. Second, In looking into financing, I asked them to present options and I would look at options with my bank relationships as well. At 6:30 pm, got a call saying the found an interest rate at 7.9%. I advised them I work with the same bank and felt I could get a lower interest rate. They then advised me if I found my own financing, they would assess me an additional $1,000. Again, another hit to credibility and I was prepared to walk. They then went back to the bank, at my urging and came back with a significant lower rate. Great right? No, the misrepresented the interest rate, which I learned at time of closing. I was at my wits end and thought it was time to get up and walk away. Too many questionable issues. Yes, it did end up buying the car for three reasons: 1. Shelley in finance was amazing. She helped sort through the descrepencies and got the right people involved to solve the problems. She would get 10 stars from me and was a great problem solver. 2. They did lower the price of the vehicle to compensate for things which I appreciated. 3. It was a beautiful car. There were other issues along the way but the experience was not pleasant and I felt like they were using every stunt imaginable to get as much money as they can. I left with having Little faith in this dealer with exception of their finance person. Wish it could have been better. More