Audi Stuart

Not a high presure experience. My first visit all sales people were busy. Tim the manager stepped in, did 2 test drives and stayed with us through the whole process. My first visit all sales people were busy. Tim the manager stepped in, did 2 test drives and stayed with us through the whole process. More

Initial Service Experience Brought my new vehicle in for the initial paint sealant application. Making the appointment was easy. I was greeted by name when I arrived and met wit Brought my new vehicle in for the initial paint sealant application. Making the appointment was easy. I was greeted by name when I arrived and met with Wyatt immediately who explained the process. All in all a satisfying experience. More

My first Audi of Stuart Experience I started the day intent on learning more about Audi's current models, but I finished it buying a pre-owned A6. Our salesman was Justin Perez who cou I started the day intent on learning more about Audi's current models, but I finished it buying a pre-owned A6. Our salesman was Justin Perez who could not have been better. On that basis, I can easily give the dealership 4 stars. He gave me a feel that I was dealing with a first rate dealership. We liked the car we bought, but were in no hurry to close a deal on the spot. It was when we dealt with Wayne Villao that I felt we were being strong armed. In retrospect, I should have avoided that encounter, perhaps my mistake. I am happy with the purchase, but two things bothered me - (1) I had to wait 1 1/2 hours to meet the Finance man who informed me he was taking title to my car that day and effecting a closing. That was unnecessary, but obviously that is the way business is done. (2) They replaced all four tires, which was necessary, but they put on the cheapest tires I could find on line. Again, if I have to replace them in two years, I'll buy Michelin, but that option was not afforded me. I am not at all negative on the dealership, but these two details are niggling experiences. More

A Fine Experience A fine experience. No hitches or issues. They found the car I wanted and got it to me in good shape. Knowledgeable staff. Good job by all. A fine experience. No hitches or issues. They found the car I wanted and got it to me in good shape. Knowledgeable staff. Good job by all. More

Amazing Experience From our initial contact with Tim, we knew immediately that we were working with a dealership that valued their customer. Everyone we dealt with was From our initial contact with Tim, we knew immediately that we were working with a dealership that valued their customer. Everyone we dealt with was very professional and well versed. From our salesperson to finance - this team is top notch. I will be sure to refer my family, friends and colleagues with absolute confidence. The best car buying experience I ever had ! More

Purchasing my first Audi I give high marks for customer service to Bryan Bornmann. I had contacted a number of other Audi dealers attempting to locate a vehicle that met my sp I give high marks for customer service to Bryan Bornmann. I had contacted a number of other Audi dealers attempting to locate a vehicle that met my specifications. He was the only one who took the time and effort to locate a vehicle that met those specifications rather than try to sell me a vehicle that was in stock or a different model. He kept me informed throughout the process. Bryan spent a significant amount of time at delivery insuring I understood not only the technology but also everything I needed to know to fully enjoy the driving experience of my new Q5. In addition, Bryan called me the next day to follow-up and inquire if I had any additional questions and offered his assistance in answering an questions I may have in the future. More

So I made a reservation several days out. At least 4. I mentioned to mike that I have purchased 3 cars from Audi Stuart. An A7 , S5 and Q7. I mentioned that I needed a loaner and that I was thinking of ge mentioned to mike that I have purchased 3 cars from Audi Stuart. An A7 , S5 and Q7. I mentioned that I needed a loaner and that I was thinking of getting rid of the Q7 and would like to try a Q8. He said that he couldn’t offer that and that I could bring the car in in like 3 days. I brought the car in and got a smelly rental Car. I then called to find out when the car would be ready and after asking several questions Mike tells me the car hasn’t gone in yet. They had the car for 1 day at this point. I ask why do you make appointments then ? He says well some people are in greater need to get a quick turnaround, like waiters . Ok. Good. I have purchased 3 cars. The last one the A 7 I paid cash for and I’m still getting letters from Audi wanting aa turn in fee of like $390 and and excessive wear fee of $100. That’s a joke because the car I turned in off a 3 year lease had 20,000 miles and wheel protection. Debra in sales has told us 3 times she would take care of this and we keep getting letters. So suffice it to say I think your whole operation is weak. More

Repairs My car's A/C had stopped blowing cold air, so I brought it in. I was given incredible service including options of what to accomplish that visit as we My car's A/C had stopped blowing cold air, so I brought it in. I was given incredible service including options of what to accomplish that visit as well as what to be prepared for next visit. Top notch service. More

I found my experience at Audi of Stuart good overall. Thee sales staff, finance, and other employees at Audi Stuart were super nice and helpful. Thee sales staff, finance, and other employees at Audi Stuart were super nice and helpful. More

Audi Service With A Smile! 3 Audi's later and still a happy Audi owner. Quality service each time I visit Audi Stuart. They will make it right! Must say it is refreshing to kn 3 Audi's later and still a happy Audi owner. Quality service each time I visit Audi Stuart. They will make it right! Must say it is refreshing to know they care. Andy, Tony, Wyatt and Mike have all provided professional service. I would also like to mention Devon for his great leadership at Audi and Cynthia and Debbie for always providing the best customer experience. Keep on keeping on and never change the commitment to platinum service. Really miss George De Jardens attention to detail. More