Audi Stratham - Service Center
Stratham, NH
77 Reviews of Audi Stratham - Service Center
straight talk from service department I have/had an older A6 that I was trying to figure out its value and what to do with it. They went over the car and gave me the straight talk about i I have/had an older A6 that I was trying to figure out its value and what to do with it. They went over the car and gave me the straight talk about it. They didn't try to steer me to the sales department-they gave me multiple options for me to think about and decide. I am grateful for their professionalism. More
Replace turbo charge Pat D’Agostino was professional and courteous. She was very helpful and understood my frustration at having to have an expensive repair done when my w Pat D’Agostino was professional and courteous. She was very helpful and understood my frustration at having to have an expensive repair done when my warranty expired, which I found highly ironic. If not for her, my rating would have been lower. More
Great experience and amazing customer service! We have purchased a couple of vehicles from Audi & Porsche Stratham and its been a great experience each time. The best customer service of any dealer We have purchased a couple of vehicles from Audi & Porsche Stratham and its been a great experience each time. The best customer service of any dealership I have ever dealt with. More
25,000 mile service Very good experience - didn’t book a loaner but they found one. Car ready quickly & I always leave $5 under the mat & it was three after vacuuming. S Very good experience - didn’t book a loaner but they found one. Car ready quickly & I always leave $5 under the mat & it was three after vacuuming. So techs are honest too. More
Outstanding service and respect for the customer. From the moment I enter the facility until I pick up my car from service, I am treated like a friend and respected individual. Friendly personnel all From the moment I enter the facility until I pick up my car from service, I am treated like a friend and respected individual. Friendly personnel all with a smile and a "how may I help you" attitude. More
Excellent service overall After initial miscommunication followed excellent service from Brian in service. I would like to have had the yellow items on my checklist explained After initial miscommunication followed excellent service from Brian in service. I would like to have had the yellow items on my checklist explained to me. Moving to the area soon and hoping to stay with Audi Stratham. Also looked at a new Audi Q7 More
It's always something with these guys I'm new to the NH seacoast area and own a couple of Audis. I've been to Stratham Audi a few times for service. Each time I've been there they have I'm new to the NH seacoast area and own a couple of Audis. I've been to Stratham Audi a few times for service. Each time I've been there they have messed up to varying degrees. The most recent time I brought my wife's car in. Sadly not only did they not do what was requested, they called to say the car was ready and when I showed up hours later it was not. The worst part was is the service writer, Patricia Dagostino, rather than listen to what I was trying to say, started making excuses and blaming others who worked there for what went wrong, even though my wife had spoken with her directly about the issue. More
Welcome home! Audi Stratham received our TT from Florida, performed the required state inspection and gave our baby a nice wash job. The car was good to go when we Audi Stratham received our TT from Florida, performed the required state inspection and gave our baby a nice wash job. The car was good to go when we returned from the "Sunshine State". A well deserved shout-out to Pat who made the service experience simple and easy. More
Top notch service! Since buying my RS7 there four years, the Service Team has been excellent. Very helpful with everything from tire selection to providing a loner car. Since buying my RS7 there four years, the Service Team has been excellent. Very helpful with everything from tire selection to providing a loner car. More
Seamless Service I dropped off my Q5 for service last week. Patricia was very helpful, efficient and pleasant. Loaner vehicle was ready to go without delay. I received I dropped off my Q5 for service last week. Patricia was very helpful, efficient and pleasant. Loaner vehicle was ready to go without delay. I received a text in the early afternoon advising me that my vehicle was ready for pick up. Audi of Stratham took care of my service issues, and it continues to run like a charm. Very efficient; very pleased. More