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Audi Stratham

Stratham, NH

4.3
313 Reviews
Audi Stratham and Porsche of Stratham are employee-owned dealerships that are apart of International Cars, Ltd., a family of five New England area auto dealerships. Audi Stratham was a winner of the 2012 Audi Magna Award, an award that recognizes Audi's top-performing US dealerships. We are dedicated to helping customers make the right decision when buying or servicing their Audi or Porsche, evaluating each individual's needs on a case-by-case basis. Our long record of customer satisfaction and trusted prices make us the perfect place to find your next luxury vehicle. To contact Audi Stratham's sales department, please call (888) 640-6786. For service, please call (866) 455-2670. To contact Porsche of Stratham's sales department, please call (866) 413-9450. For service, please call (800) 594-5691.
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58 Portsmouth Ave

Stratham, NH

03885

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Showing 313 reviews

March 28, 2021

Kevin Delay is great to work with. Very clear communicator. Everything went very smoothly. Had me in and out in no time at all. Thanks More

by paulgiacco
Recommend Dealer
Yes
Employees Worked With
Kevin Delay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Audi Stratham responded

Hi paulgiacco, Thank you for taking the time to share your experience with us. I am happy to hear that Kevin provided you with a great experience during your service appointment. Thank you for your business and we look forward to seeing you again soon. Sincerely, Audi Stratham Stratham, NH www.AudiStratham.com

February 19, 2021

Very friendly and helpful. Showed-up with a used car purchased somewhere else and they still went out of their way to help me out. More

by dqdqdqdq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Technology guy
Jul 06, 2021 -

Audi Stratham responded

Thank you for taking the time to share your experience with us. I am happy to hear that we were able to help you no matter where you purchased your car. We take great pride in servicing all makes and models with professionalism. Thank you for your business and we hope to see you soon. Sincerely, Audi Stratham Stratham, NH www.AudiStratham.com

January 17, 2021

My wife and I have purchased many Audi’s from Audi Stratham. We also have them serviced there as well. My overall experiences have been very positive with the service dept. Clean, organized, friendly More

by Phil and Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Drew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarret St.Hilaire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Ciminera, Chris Talas
Jan 27, 2021 -

Audi Stratham responded

Dear Phil and Chris, Thank you for taking the time to share your experience with us. As an employee owned company we truly appreciate your continued business and look forward to many more years. See you soon! Sincerely, Audi Stratham Stratham, NH www.AudiStratham.com

October 27, 2020

Kevin and Chuck were very helpful. I purchased a new Audi A3 in Brookline, MA a few years back and it's an absolute lemon of a car, unfortunately. The service team, however, identified the main problem and n More

by Jonn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2020

Kevin and Chuck were amazing to work with, very helpful I would highly recommend this dealership was spotless and felt safe in these unsafe tines More

by mshellb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Delay, Ethan Brown
October 14, 2020

Everyone is very friendly and helpful! I highly recommend this dealership for audi service. The staff answered all my questions and provided advise for future visits. More

by ccrowell44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Brown, Jake Steen
October 13, 2020

I had a great experience. I work with Chuck Sean who got me right in and diagnosed a problem with my water pump. They were able to get me a loaner and then I was able to get it fixed right away. They also c More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2020

We had a great experience. Chuck Shaw assisted us and he was fantastic. The service was quick and thorough. Chuck was knowledgeable about our vehicle and what needed to be done. Thank you! More

by Katie.m.menard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2020

My car was serviced perfectly and I was informed I needed new tires and the timing was great. Chuck texted and called throughout the day and was very helpful. However when I came to pick it up, even though I More

by SophieH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Shaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Brown
September 25, 2020

Worst customer service ever. Salesperson not knowledgeable in vehicle (had to ask another salesperson to answer our question), finance pulls the ole bait and switch once you sit with them, then More

by CC
Customer Service
Recommend Dealer
No
Employees Worked With
Richard Candela
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Ciminera
Sep 28, 2020 -

Audi Stratham responded

Thank you for bringing this to our attention. The General Manager, Frank McLaughlin would like to speak with you regarding your experience. Customer satisfaction is our top priority and we would like to make this right. Frank can be reached at 603 775-4086. Thank you and we look forward to speaking with you. Sincerely, Audi Stratham www.AudiStratham.com

Sep 28, 2020 -

CC responded

I spoke with Frank, he apologized for my experience, reminded me about some customer service award you guys won and never inquired as to any of my exact issues I had. Par for the course in my less than stellar experience at your dealership.

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