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Audi Stratham

Stratham, NH

4.3
310 Reviews
Audi Stratham and Porsche of Stratham are employee-owned dealerships that are apart of International Cars, Ltd., a family of five New England area auto dealerships. Audi Stratham was a winner of the 2012 Audi Magna Award, an award that recognizes Audi's top-performing US dealerships. We are dedicated to helping customers make the right decision when buying or servicing their Audi or Porsche, evaluating each individual's needs on a case-by-case basis. Our long record of customer satisfaction and trusted prices make us the perfect place to find your next luxury vehicle. To contact Audi Stratham's sales department, please call (888) 640-6786. For service, please call (866) 455-2670. To contact Porsche of Stratham's sales department, please call (866) 413-9450. For service, please call (800) 594-5691.
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58 Portsmouth Ave

Stratham, NH

03885

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Showing 310 reviews

October 27, 2020

Kevin and Chuck were very helpful. I purchased a new Audi A3 in Brookline, MA a few years back and it's an absolute lemon of a car, unfortunately. The service team, however, identified the main problem and n More

by Jonn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2020

Kevin and Chuck were amazing to work with, very helpful I would highly recommend this dealership was spotless and felt safe in these unsafe tines More

by mshellb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Delay, Ethan Brown
October 14, 2020

Everyone is very friendly and helpful! I highly recommend this dealership for audi service. The staff answered all my questions and provided advise for future visits. More

by ccrowell44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Brown, Jake Steen
October 13, 2020

I had a great experience. I work with Chuck Sean who got me right in and diagnosed a problem with my water pump. They were able to get me a loaner and then I was able to get it fixed right away. They also c More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2020

We had a great experience. Chuck Shaw assisted us and he was fantastic. The service was quick and thorough. Chuck was knowledgeable about our vehicle and what needed to be done. Thank you! More

by Katie.m.menard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2020

My car was serviced perfectly and I was informed I needed new tires and the timing was great. Chuck texted and called throughout the day and was very helpful. However when I came to pick it up, even though I More

by SophieH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Shaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Brown
September 25, 2020

Worst customer service ever. Salesperson not knowledgeable in vehicle (had to ask another salesperson to answer our question), finance pulls the ole bait and switch once you sit with them, then More

by CC
Customer Service
Recommend Dealer
No
Employees Worked With
Richard Candela
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Ciminera
Sep 28, 2020 -

Audi Stratham responded

Thank you for bringing this to our attention. The General Manager, Frank McLaughlin would like to speak with you regarding your experience. Customer satisfaction is our top priority and we would like to make this right. Frank can be reached at 603 775-4086. Thank you and we look forward to speaking with you. Sincerely, Audi Stratham www.AudiStratham.com

Sep 28, 2020 -

CC responded

I spoke with Frank, he apologized for my experience, reminded me about some customer service award you guys won and never inquired as to any of my exact issues I had. Par for the course in my less than stellar experience at your dealership.

September 24, 2020

Chuck over at Audi went way over beyond any of his duties of helping my family and I from being stranded out of state, away from our home in Texas, with no where to go. Our car died leaving a pharmacy and I More

by laurennchartrand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Audi Stratham responded

Thank you for sharing this with us Lauren! Chuck is a great asset to our team and we are glad that he took great care of your family. Thank you for your business and safe travels! Sincerely, Audi Stratham www.AudiStratham.com

September 19, 2020

Needed 2 custom tires in an emergency and Chuck was a life saver. Had the tires and got me out in an hour. Saved our vacation More

by emgemg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Audi Stratham responded

Thank you for sharing this 5-star review with us! As an employee owned company, customer satisfaction is always our number one priority. Thank you for your business and we hope you enjoyed your vacation! Sincerely, Audi Stratham Stratham, NH www.AudiStratham.com

September 18, 2020

Chuck was great to work with, had the vehicle done on time and no other concerns. Treated me right, I will be back for service again. More

by AudiA6Doreen#
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Audi Stratham responded

Thank you for sharing this 5-star review with us! As an employee owned company, customer satisfaction is always our number one priority. Thank you for your business and we look forward to seeing you again soon! Sincerely, Audi Stratham Stratham, NH www.AudiStratham.com

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