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Audi Stratham
Stratham, NH
313 Reviews
Audi Stratham and Porsche of Stratham are employee-owned dealerships that are apart of International Cars, Ltd., a family of five New England area auto dealerships. Audi Stratham was a winner of the 2012 Audi Magna Award, an award that recognizes Audi's top-performing US dealerships. We are dedicated to helping customers make the right decision when buying or servicing their Audi or Porsche, evaluating each individual's needs on a case-by-case basis. Our long record of customer satisfaction and trusted prices make us the perfect place to find your next luxury vehicle.
To contact Audi Stratham's sales department, please call (888) 640-6786. For service, please call (866) 455-2670.
To contact Porsche of Stratham's sales department, please call (866) 413-9450. For service, please call (800) 594-5691.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 313 reviews
January 23, 2023
Excellent experience, salesperson was very professional and attentive to our needs. Process was very smooth with no surprises. and attentive to our needs. Process was very smooth with no surprises. More
by ThomasB
Employees Worked With
December 30, 2022
Everything was top notch: the personal attention, the use of a loaner car and the communication. I don't know if there's another "tier" of car wash linked to more detailing of the inside that might not be of a loaner car and the communication. I don't know if there's another "tier" of car wash linked to more detailing of the inside that might not be complimentary, but I was disappointed that the wash seemed to be an afterthought. The insides of the windows weren't cleaned and they needed it...I frequently travel with my Springer Spaniel whose wet nose makes it tough for me to see well in cold weather. The moon roof glass wasn't clean either. However, the service staff was terrific, and you have a truly 5-star dealership. Marley Switzer More
by marley
Employees Worked With
Other Employees :
Chris Talas, Jake Steen
November 06, 2022
Genuine is the word that comes to mind when describing the staff at this dealership. Starting with our salesman, Jon. It is evident they truly care about their customers’ satisfaction. And they will go ab the staff at this dealership. Starting with our salesman, Jon. It is evident they truly care about their customers’ satisfaction. And they will go above and beyond to help their customers. I know for sure that I will be a customer for life. More
by sandyck
November 04, 2022
I had a wonderful experience purchasing my new Q5. The process was stress free and pleasant. I highly recommend this dealership The process was stress free and pleasant. I highly recommend this dealership More
by Kn
October 16, 2022
I recently bought a new 2022 Audi A5 and the Business Manager Nick Ciminera was particularly knowledgeable and capped off an a great buying experience with his Manager Dave and salesperson Rich Candela a Manager Nick Ciminera was particularly knowledgeable and capped off an a great buying experience with his Manager Dave and salesperson Rich Candela all very friendly and customer focused in working the sales process together. I would highly recommend the drive to Audi Stratham! More
by booboo
July 23, 2022
Traveling through the area and alternator went out. Called this dealership and was told they’d work me in despite being two weeks out on service work scheduling. Alternator was unavailable anywhere l Called this dealership and was told they’d work me in despite being two weeks out on service work scheduling. Alternator was unavailable anywhere local so the Service rep (Kevin S) searched until he found one and had it shipped overnight from San Diego. The alternator arrived without the belt so they’ve then sent a driver to Burlington Vermont (6 hour round trip) so I wouldn’t be held up any longer. Meanwhile, Kevin and the General Manager (Frank ) made sure I was comfortable, freeing up an office in the showroom where I could work and making a great driver (Colby) available to take me to restaurants. Everyone on the sales floor was also courteous and helpful. This was exceptional service in every way. More
by efpierce2000Ed
July 12, 2021
Quality of service poor. They fix one thing and break another, but nothing is their fault. Don’t trust them, they take NO responsibility for their work. another, but nothing is their fault. Don’t trust them, they take NO responsibility for their work. More
by Tom C.
Employees Worked With
Bryan Richardson
July 06, 2021
Had my A6 towed into this dealership last fall as the car wouldn't run and had all kinds of error messages coming in. Initially was told it was a battery issue and codes were reset. Upon picking up the car i wouldn't run and had all kinds of error messages coming in. Initially was told it was a battery issue and codes were reset. Upon picking up the car it was doing the same thing. They tested again and now diagnosed the problem as the transmission control wiring plug was full of transmission oil and the control component of the transmission needed to be replaced at the cost of $6600. I declined the repair and had it towed back home. Began to investigate the problem on my own and with the help of the internet found this problem is well known through Audi and the leak isn't transmission oil. I even found the Technical Service Bulletin from Audi stating all 2012 A6 cars have this issue.The leak is from a faulty transmission coolant valve that leaks and wicks down into the transmission connector. I purchased the repair part for $100 and had it installed for for another $250. Happy to report to date the car is running great and the problem is resolved. I’m disgusted and appalled with Audi of Stratham in the fact they couldn’t accurately diagnose this problem. Can they not tell the difference between transmission oil and transmission coolant? Do they not have the ability to look up technical service bulletins? Perhaps they are in the business of selling parts and labor even if the diagnosis is incorrect. What had I paid $6500 for this repair and the coolant leaked into the new connector as I’m sure it would have? I would be right back to where I started. But then again, I’m sure they would have replaced the coolant valve at the time and never told me about it. Too bad for them I’m not the “read it and weep” type customer who brings the car in. I did contact Audi USA about this situation but they basically did nothing. They said they did contact the dealership about the situation. I never heard anything more back from Audi USA after reaching out several more times, and to this date was never contacted by the dealership. What is the point of Customer Service when a dealership doesn't even reach out to a customer after presumably talking with Corporate. They just chose to ignore the situation. I gave this dealership a rating of one star only because zero stars wasn't an option. More
by Joe
Employees Worked With
June 11, 2021
I called Steve at the Audi Annex and asked him about a 2018 Rav 4. He took the time to calculate a payment that would of been right where I wanted to be. I went back to see him and filled out an applicati 2018 Rav 4. He took the time to calculate a payment that would of been right where I wanted to be. I went back to see him and filled out an application to apply for a loan. He said he would submit it and call me the next day . That was June 9th Steve called me the next day to reassure me they were working on my application . I got a second call from Steve with the great news I had been approved . I told him I’d be right down to sign paperwork . I didn’t have a trade in and I put $500 dollars down . I went to the Audi Dealership to sign paperwork with Nick who went over all the warranty’s they had . He explained every detail of all the papers I had to sign and never rushed me at all. I felt so comfortable from the beginning of the Sale with Steve at the Annex , which is right up the Street from the dealership to the signing of all paperwork and contracts with Nick .. I saw the vehicle 6/9 and drove it off the lot the very next day. It was the best experience I’ve ever had buying a car. I would highly recommend Steve the Salesperson at the Annex He had everything prepared to get me to the next step of signing everything with Nick and I was driving off in less than 2 hrs !! From Steve to Nick I’ve never been so impressed with exceptional customer service .. Thank you so much to you both . If anyone is looking to buy a car hassle free and get treated with respect go See Steve and Nick .. you won’t ever find better customer service anywhere! More
by Darlene D’Amour
Employees Worked With
Steve.. Salesman at the Annex, Nick Ciminera
June 07, 2021
I purchased a 2014 Lexus from the Audi Stratham Annex and found the sales and service departments very customer friendly. I found the AC not working within a week of picking it up and they immediately applie found the sales and service departments very customer friendly. I found the AC not working within a week of picking it up and they immediately applied their 90 day warranty and replaced the compressor and gave me a loaner car during the repair. The service rep Bryan Richardson was extremely helpful and customer friendly. I am very pleased with my purchase and the dealers service department. More
by pmasonmek
Employees Worked With
Bryan Richardson
