Audi Stratham

This dealership was very un-accommodating to my needs and we’re not going willing to work to get a deal done. Lady I spoke to was very nice but her boss was extremely unprofessional we’re not going willing to work to get a deal done. Lady I spoke to was very nice but her boss was extremely unprofessional More

Great service dept and they were very helpful and I was given a loaner thanks given a loaner thanks More

Terrible service. I had an appointment for noon to test drive a vehicle, arrived at noon and was rudely told by Bob that someone else came in just before my appointmen I had an appointment for noon to test drive a vehicle, arrived at noon and was rudely told by Bob that someone else came in just before my appointment to test drive it and that if they didn't want to buy it I was welcome to test drive it. Awful. Their business practices are pathetic. After waiting 20 minutes, I decided to leave. About 30 minutes after I left (I live an hour away) I received an email stating that the vehicle was still available and I was welcome to come back. They even referred to the situation as a "mix-up"- this was no mix-up at all. It was completely intentional. More

Great to work with, I was extremely picky with what I wanted and took 3 months to buy a car but they made it happen! wanted and took 3 months to buy a car but they made it happen! More

Cathey and Anthony were great! They were patient, never pushy and they made my car buying experience very pleasant. They were patient, never pushy and they made my car buying experience very pleasant. More

Cathey is a wonderful, empathetic sales partner in the purchase process. She goes out of her way to help her customers be happy with their purchase, and is expedient and courteous with her communication. purchase process. She goes out of her way to help her customers be happy with their purchase, and is expedient and courteous with her communication. She takes time to explain the process and guides experienced and novice buyers through it alike. Cathey is an asset to Audi Stratham and I appreciate her partnership. More

Excellent experience, salesperson was very professional and attentive to our needs. Process was very smooth with no surprises. and attentive to our needs. Process was very smooth with no surprises. More

Everything was top notch: the personal attention, the use of a loaner car and the communication. I don't know if there's another "tier" of car wash linked to more detailing of the inside that might not be of a loaner car and the communication. I don't know if there's another "tier" of car wash linked to more detailing of the inside that might not be complimentary, but I was disappointed that the wash seemed to be an afterthought. The insides of the windows weren't cleaned and they needed it...I frequently travel with my Springer Spaniel whose wet nose makes it tough for me to see well in cold weather. The moon roof glass wasn't clean either. However, the service staff was terrific, and you have a truly 5-star dealership. Marley Switzer More

Genuine is the word that comes to mind when describing the staff at this dealership. Starting with our salesman, Jon. It is evident they truly care about their customers’ satisfaction. And they will go ab the staff at this dealership. Starting with our salesman, Jon. It is evident they truly care about their customers’ satisfaction. And they will go above and beyond to help their customers. I know for sure that I will be a customer for life. More