Audi Stratham

Exceptional Sales Staff One of the best car buying experiences ever. Sales rep Robert Ouellette was knowledgable and extremely helpful. Bus Manager Xan Peterson, although n One of the best car buying experiences ever. Sales rep Robert Ouellette was knowledgable and extremely helpful. Bus Manager Xan Peterson, although new to the dealership, worked thru any issues to make sure that I was a pleased customer. Same can be said about GM Rob Carusi. He was more interested in my satisfaction as a customer than other GM's of dealerships that I've purchased from. Likely will buy from them again. More

The best car dealer out there! This was a great experience from start to finish! I originally was working with Dave over the internet who was fantastic at getting me all the info I This was a great experience from start to finish! I originally was working with Dave over the internet who was fantastic at getting me all the info I needed. He was very knowledgeable about the 2017 Audi A4 with all the new technology. When we came in we worked with Robert who was so helpful and made our buying experience an absolute pleasure. Dave also helped us out with the financing and got us a great rate with payments that fit into our budget. We told all out friends and family and will be back in a few years for sure! More

very easy car buying experience I will recommend Mike Lewis to anyone looking to buy an Audi. Mike took the time to show us everything about this car. Mike made the process very ea I will recommend Mike Lewis to anyone looking to buy an Audi. Mike took the time to show us everything about this car. Mike made the process very easy! More

Best car buying experience ever. These guys went above and beyond to find the exact car I was looking for. They sold the car I went there to see but found me one in CA and shipped it These guys went above and beyond to find the exact car I was looking for. They sold the car I went there to see but found me one in CA and shipped it here for me. Everything was handled professionally, competently, and with no pressure. Car is perfect and awesome. To Frank, Rich, Rob, and Derek, a sincere thank you. More

Audi Stratham New Hampshire - Bad Experience w/Service Dept The service department @ Audi Stratham needs a lot of work. They are not a customer oriented shop and make no effort to stand by their customer when The service department @ Audi Stratham needs a lot of work. They are not a customer oriented shop and make no effort to stand by their customer when property has been damaged while in their care. I've had both a set of Audi OEM and after market wheels damaged by them. While it's unclear whether the service or recon department is to blame (they each pointed fingers at the other), Audi Stratham didn't want to help. They finally agreed to pay to have the after market wheels repaired only because one of their service representatives was a witness to the before and after condition. Because I did not have a witness from their shop to confirm the before condition of the OEMs, they refused to repair them or help in anyway. The OEMs had been in their winter storage facility for about 5 months. When they were put back on the car for Spring, they were filthy; they had been stored without cleaning them first. I asked they clean them before leaving, which they agreed to do. After waiting over an hour...they returned the car and all looked ok until about 24 hours later when the shiny product they coated the wheels with dried and you could see permanent water spots on each now completely lack luster wheel. The finish had been eaten away and spots left due to the incorrect use of acid during cleaning. I had this verified by a wheel specialist and revisited the situation with Audi Stratham. They said it was not their fault, insisted it was their recon shop and refused to get involved. I did meet with the recon manager. He was extremely nice and while he did not agree this was his shop's fault, he offered to try and resolve the situation by repainting the wheels himself at no cost to me. After talking to Audi Customer Service, who also refused to get involved, I verified that if I had them painted by an unauthorized source it would devalue the vehicle for trade-in and eliminate the chances for the car to be re-cpo'd. Needless to say I did not go this route and had them professionally repaired at my own expense. More

Just great! Best dealership and service around. Great people, great service at a decent price. I have owned BMW's, Jeeps, and trucks and this is the best by far Best dealership and service around. Great people, great service at a decent price. I have owned BMW's, Jeeps, and trucks and this is the best by far More

Very well trained in Customer Service This was by far the best experience I have ever received in buying a car. Rob Quellette was very helpful in giving info about the Q5. I must have call This was by far the best experience I have ever received in buying a car. Rob Quellette was very helpful in giving info about the Q5. I must have called a dozen times during and after the sale for info.(instead of reading the manual) he knows his cars. What an asset to your company. Sales Mgr Bob, Alex, and Eric ,very professional. More

purchase This is my second car purchased. I used the same salesman Mike Lewis on both sales. Mike was very helpful and friendly. I recommend him to any one in This is my second car purchased. I used the same salesman Mike Lewis on both sales. Mike was very helpful and friendly. I recommend him to any one in the market to purchase a new or used vehicle. to used Mr. Lewis. More

Thanks you!! A big thanks to Robert Oullette and Audi Porsch Stratham for the best buying experience with our new Audi Q5. Would recommend this dealership highly. A big thanks to Robert Oullette and Audi Porsch Stratham for the best buying experience with our new Audi Q5. Would recommend this dealership highly. More

Fuel pump problem after warranty just ended. Matt in service was able to get the problem covered under the warranty and they gave us a great loaner car and the whole experience was w just ended. Matt in service was able to get the problem covered under the warranty and they gave us a great loaner car and the whole experience was wonderful More