Audi Stratham

A Very Positive Experience I have purchased a handful of cars - this was my first positive experience. The sales person was a listener and put my desires/requests ahead of any I have purchased a handful of cars - this was my first positive experience. The sales person was a listener and put my desires/requests ahead of any sales pitch. He delivered on everything he committed to and on everything that was important to me. Overall, the entire dealership team that i interacted with was professional and accommodating. More

Pleasant efficient and timely The experience as in the past was extremely pleasant greetings along with efficient work performance which results in limited inconvience to my valued The experience as in the past was extremely pleasant greetings along with efficient work performance which results in limited inconvience to my valued time. The work was completed in a timely fashion and checking in and out was quick and precise. More

Amazing Transaction My wife and I have purchased at least 8 vehicles in the past 12 years, from work vehicles, to luxury and pleasure vehicles, to teenagers' first cars. My wife and I have purchased at least 8 vehicles in the past 12 years, from work vehicles, to luxury and pleasure vehicles, to teenagers' first cars. A few of the transactions were difficult, to say the least, another 3 or 4 went smoothly and were non-eventful, and 2 have just been amazing. We purchased an Audi Q5 over the weekend at Audi Stratham, and this transaction was one of the two which were just so effortless and straightforward. Everyone we met, from our salesman to the GM were cordial and professional. Our salesman was Tyler L and he was excellent. I made an initial solo visit and test drove a 2018 Q5 with Tyler, and he gave me the time I needed with the car, and assisted when I needed info. I was also able to meet Rich M, the pre-owned manager, and he was friendly and straightforward. I returned with my wife a few days later, and we test drove a used 2018 with Tyler and he went over the car with us and answered any remaining questions we had. Eventually, we struck a deal on a new 2018 Q5, and got a good deal with zero drama from the sales team. Our next stop of course would be with the dreaded F&I guy to complete the sale. Surely, after getting a decent deal on the car, the F&I guy would swoop in for the kill, put on the pressure, and reap the financial rewards for the dealer. Surprisingly, this would not be the case. Xan P was the ultimate professional, offering assistance with zero pressure. We ultimately purchased Audi Care for the vehicle after first passing on it, then thinking this would make our lives easier, and there would be little savings using our own mechanic. For us, the value was in the pick up and drop off at our home of our new Q5. Did it cost us a few dollars for the convenience? Maybe. But the most impressive thing was that Xan let us think about it and work it out between ourselves without the pressure. There was no car dealer BS or dirty tricks in his office. And Xan, we appreciate the respect, patience and passiveness you displayed. Again, you are the ultimate professional. The bottom line is...look...they are in business to make money. And they made money off of us. We probably could have squeezed them for a better deal. That's not the point. I respect their need to make money, but they did so in such a respectful, courteous, professional manner that I will rank this THE most pleasant car-buying transaction I have ever been a part of. Having purchased some 25 or so cars in my life, that says a lot. Tyler, Rich, Xan and Nancy....you are all amazing. Thank you so much for the way you treated us. We will recommend you to anybody interested in buying a new luxury vehicle. With Audi Stratham, I feel my wife and I are home, We look forward to future visits to Audi Stratham. More

Great attention to the customer. All contact with dealership was great. Sales staff was attentive to our needs. Listen to our expectations in selecting a car. If you looking to purc All contact with dealership was great. Sales staff was attentive to our needs. Listen to our expectations in selecting a car. If you looking to purchase or lease a luxury car, please visit Audi Stratham. More

Car service Kevin at the service department made the process very easy and was able to supply me with additional information over and above my expectations from a Kevin at the service department made the process very easy and was able to supply me with additional information over and above my expectations from a car dealership. More

Always happy with service/ personnel. Dedicated personnel and a reliable service department when I purchased a car three years ago was obviously a strong reason as to why I should return t Dedicated personnel and a reliable service department when I purchased a car three years ago was obviously a strong reason as to why I should return there to buy another vehicle.The whole staff there- even though I specifically only deal with Robert Ouelette, are always working with a friendly and positive attitude. More

Service exceeds expections This is the third time that I've been in for service, one for recalls and two scheduled maintenance. They are always prompt and the my Q5 is returned This is the third time that I've been in for service, one for recalls and two scheduled maintenance. They are always prompt and the my Q5 is returned clean and ready to go. More

Pleasant and stress free buying The overall buying experience on my 2018 CPO Audi Q3 was very positive from beginning to end. From the initial inquiry on you website to the home deli The overall buying experience on my 2018 CPO Audi Q3 was very positive from beginning to end. From the initial inquiry on you website to the home delivery of my new car was excellent. Crispin was very knowledgeable, but not pushy.....he went above and beyond by actually driving the car from NH to Massachusetts to keep a commitment. i look forward to many years working with the team at Audi Stratham! More

Never expected this! Traveling from Maine to see a car I never thought I would own, my husband surprised me! Our salesperson, Cathey, was very friendly in dealing with ne Traveling from Maine to see a car I never thought I would own, my husband surprised me! Our salesperson, Cathey, was very friendly in dealing with newbies to the Audi-Wonderland. Welcoming us from the moment we walked in Cathey was patient in answering all of our questions and showing us the wonders of such a vehicle, to the moment we exited with the key in hand and Cathey’s “Enjoy your new car!” Thank you to a new life of driving an Audi A5 convertible!! More

Amazing as always with audi Stratham I myself have purchased three vehicles from this dealer and also sent two friends so far and wouldn't go anywhere else! Cathy in the sales department I myself have purchased three vehicles from this dealer and also sent two friends so far and wouldn't go anywhere else! Cathy in the sales department has been amazing everytime I go in and I wouldn't go anywhere else. Thanks for the great service you guys have always treated me so well. More