Audi Stratham

Great I had an amazing experience purchasing my first car at the Audi dealership. Tania was extremely friendly, as were the other staff in the dealership th I had an amazing experience purchasing my first car at the Audi dealership. Tania was extremely friendly, as were the other staff in the dealership that I dealt with. She really made my car buying experience special. They were not pushy, but excited for me and helped answer all of the questions I had. I will be going back for all of my auto needs with my new car! More

New car purchase Excellent. Very understanding of my time so I did not waste my time. Cathey was very good. Work to keep her as I would hire her in my business Excellent. Very understanding of my time so I did not waste my time. Cathey was very good. Work to keep her as I would hire her in my business More

Very smooth experience. Cathey treated us very well. She was responsive, courteous and helpful. She has good people skills and explained the different features of the car Cathey treated us very well. She was responsive, courteous and helpful. She has good people skills and explained the different features of the car very well. More

Excellent overall. We had to wait a half hour the day of delivery due to a computer glitch. Cathey Traverse was our salesperson. She was open, honest, friendly, and in We had to wait a half hour the day of delivery due to a computer glitch. Cathey Traverse was our salesperson. She was open, honest, friendly, and informative. The car was prepped and cleaned and all functions were explained clearly. I would recommend this dealer to a friend. More

Buying my second Audi I am always apprehensive when going into a car dealership. I always feel like I’m preparing for battle. However, it quickly became apparent, that my I am always apprehensive when going into a car dealership. I always feel like I’m preparing for battle. However, it quickly became apparent, that my experience was going to be different when I started working with Crispin Grant. His easy-manner and exceptional product knowledgeable made me excited about buying an Audi. He was professional and communicated clearly from the beginning. I would highly recommend working with him if you have the option! More

Excellent service, as always. As always, service experience was great. Prompt and courteous. I was given a loaner to use while mine was being serviced. My car came back all wash As always, service experience was great. Prompt and courteous. I was given a loaner to use while mine was being serviced. My car came back all washed and clean. More

Friendly service Prompt and courteous service. Always able to get an appointment when it is requested and car is always clean when it is returned. Need something other Prompt and courteous service. Always able to get an appointment when it is requested and car is always clean when it is returned. Need something other than just coffee in waiting area. More

A Very Positive Experience I have purchased a handful of cars - this was my first positive experience. The sales person was a listener and put my desires/requests ahead of any I have purchased a handful of cars - this was my first positive experience. The sales person was a listener and put my desires/requests ahead of any sales pitch. He delivered on everything he committed to and on everything that was important to me. Overall, the entire dealership team that i interacted with was professional and accommodating. More

Pleasant efficient and timely The experience as in the past was extremely pleasant greetings along with efficient work performance which results in limited inconvience to my valued The experience as in the past was extremely pleasant greetings along with efficient work performance which results in limited inconvience to my valued time. The work was completed in a timely fashion and checking in and out was quick and precise. More

Amazing Transaction My wife and I have purchased at least 8 vehicles in the past 12 years, from work vehicles, to luxury and pleasure vehicles, to teenagers' first cars. My wife and I have purchased at least 8 vehicles in the past 12 years, from work vehicles, to luxury and pleasure vehicles, to teenagers' first cars. A few of the transactions were difficult, to say the least, another 3 or 4 went smoothly and were non-eventful, and 2 have just been amazing. We purchased an Audi Q5 over the weekend at Audi Stratham, and this transaction was one of the two which were just so effortless and straightforward. Everyone we met, from our salesman to the GM were cordial and professional. Our salesman was Tyler L and he was excellent. I made an initial solo visit and test drove a 2018 Q5 with Tyler, and he gave me the time I needed with the car, and assisted when I needed info. I was also able to meet Rich M, the pre-owned manager, and he was friendly and straightforward. I returned with my wife a few days later, and we test drove a used 2018 with Tyler and he went over the car with us and answered any remaining questions we had. Eventually, we struck a deal on a new 2018 Q5, and got a good deal with zero drama from the sales team. Our next stop of course would be with the dreaded F&I guy to complete the sale. Surely, after getting a decent deal on the car, the F&I guy would swoop in for the kill, put on the pressure, and reap the financial rewards for the dealer. Surprisingly, this would not be the case. Xan P was the ultimate professional, offering assistance with zero pressure. We ultimately purchased Audi Care for the vehicle after first passing on it, then thinking this would make our lives easier, and there would be little savings using our own mechanic. For us, the value was in the pick up and drop off at our home of our new Q5. Did it cost us a few dollars for the convenience? Maybe. But the most impressive thing was that Xan let us think about it and work it out between ourselves without the pressure. There was no car dealer BS or dirty tricks in his office. And Xan, we appreciate the respect, patience and passiveness you displayed. Again, you are the ultimate professional. The bottom line is...look...they are in business to make money. And they made money off of us. We probably could have squeezed them for a better deal. That's not the point. I respect their need to make money, but they did so in such a respectful, courteous, professional manner that I will rank this THE most pleasant car-buying transaction I have ever been a part of. Having purchased some 25 or so cars in my life, that says a lot. Tyler, Rich, Xan and Nancy....you are all amazing. Thank you so much for the way you treated us. We will recommend you to anybody interested in buying a new luxury vehicle. With Audi Stratham, I feel my wife and I are home, We look forward to future visits to Audi Stratham. More