Audi Stratham

Excellent experience Rich helped my find and acquire my dream A8L in Glacier White. He took care of every aspect and got it home to Stratham from Texas. Followed it throu Rich helped my find and acquire my dream A8L in Glacier White. He took care of every aspect and got it home to Stratham from Texas. Followed it through the Certification process, crossed the T's and dotted the I's. Cathy helped me understand what I needed to know to fly the A8L! What an incredible automobile the A8L is! Can't wait to send customers to Audi Stratham 😎👍🏻 More

3rd Audi Not one for responding to on line surveys and reviews, however, I would like to state that my experience purchasing my 3rd vehicle at Stratham was eve Not one for responding to on line surveys and reviews, however, I would like to state that my experience purchasing my 3rd vehicle at Stratham was even better than my first two. I came in with the intent to purchase a new A6 and left with a certified preowned A8. I couldn't be happier. I'm not one for haggling or the back and forth dance that happens during the purchasing process. Rich Candela was in agreement that we did not have to play that game. It was quite painless. Rich was very knowledgeable and he felt more like dealing with a friend or acquaintance, rather than a salesman. I would definitely go back to Rich again. Unfortunately he was not going to be available when I was to pick up the car. He coordinated the delivery so that I worked with Crispin Grant. Crispin was just as knowledgeable and informative. Crispin made me just as comfortable and relaxed as Rich did. If Rich was not available, I would definitely go to Crispin. More

Finally a great experience Exceptional sales person, she was very patient and detailed on every aspect of the sale. After hearing our needs she had a car unwrapped and it was t Exceptional sales person, she was very patient and detailed on every aspect of the sale. After hearing our needs she had a car unwrapped and it was the perfect car. More

Purchase experience Our purchasing experience was made very favorable by Crispin. He was able to answer all our questions and was very polite and attentive. He kept us Our purchasing experience was made very favorable by Crispin. He was able to answer all our questions and was very polite and attentive. He kept us well informed, but was not overly aggressive with sales pressure. He is a big reason we purchased from your dealership. More

No Pressure Richard Candela was great to deal with. No pressure and walked me through the process. Helped me with everything I needed. I would recommend dealing w Richard Candela was great to deal with. No pressure and walked me through the process. Helped me with everything I needed. I would recommend dealing with Richard. More

25000 mile service I was very pleased with service and even was accomodated per my schedule I never had a problem with service or any returns for a problem with my car I was very pleased with service and even was accomodated per my schedule I never had a problem with service or any returns for a problem with my car The people working there must be treated well to be so happy More

Outstanding service and respect for the customer. From the moment I enter the facility until I pick up my car from service, I am treated like a friend and respected individual. Friendly personnel all From the moment I enter the facility until I pick up my car from service, I am treated like a friend and respected individual. Friendly personnel all with a smile and a "how may I help you" attitude. More

Excellent service overall After initial miscommunication followed excellent service from Brian in service. I would like to have had the yellow items on my checklist explained After initial miscommunication followed excellent service from Brian in service. I would like to have had the yellow items on my checklist explained to me. Moving to the area soon and hoping to stay with Audi Stratham. Also looked at a new Audi Q7 More

Purchase of certified used 2016 A6 This was the best car buying experience that I’ve had in over 30 years of buying cars. Crispin Grant and Rich McNeil were extremely professional and This was the best car buying experience that I’ve had in over 30 years of buying cars. Crispin Grant and Rich McNeil were extremely professional and helpful throughout this process. I would highly recommend them and everyone at Audi Stratham. More

Herb Chambers did it wrong. Stratham did it right I came in having an awful experience at a herb chambers dealer where the post sales support was dismal. MA doesn’t have temporary plates so they charg I came in having an awful experience at a herb chambers dealer where the post sales support was dismal. MA doesn’t have temporary plates so they charge you $165 to register the car and then it took two weeks to get my car and when I explained I didn’t care for it within the first month they had minimal sympathy at best. So I decided to trade the car in and Audi Stratham gave me close what I paid and Crispen worked really hard to get me an RS model from another dealer with a good discount (RS model considered). If my next car is an Audi I’m definitely going here again. If you’re a car guy Crispen is THE guy. When I went to pick up the car he was removing the water marks from the car wash. He also has great advice for car care. More