Audi Stratham

This is my second time working with Rich. The process was seamless. Rich was informative, efficient, and thoughtful. Lifelong customer because of my experience. The process was seamless. Rich was informative, efficient, and thoughtful. Lifelong customer because of my experience. More

Jake, the service tech was tremendous Unfortunately, work took too long and wasn’t finished work took too long and wasn’t finished More

My service was excellent. Richard Catudel was very helpful in explaining service and texted me as promised as soon as the work was completed on my vehicle. Richard Catudel was very helpful in explaining service and texted me as promised as soon as the work was completed on my vehicle. More

From ordering the car to negotiating the deal to delivery to a review of the technology, every step of the way went beyond expectation. Experience at Stratham Audi was top shelf. Can’t say enough good things to a review of the technology, every step of the way went beyond expectation. Experience at Stratham Audi was top shelf. Can’t say enough good things. More

I really can’t get over the fact that for 2+ months I’ve tried to get an appointment and have called many times for quotes or even a call back with questions but absolutely nothing I can’t say much for the tried to get an appointment and have called many times for quotes or even a call back with questions but absolutely nothing I can’t say much for the service department but service response time is horrifying I’ve since moved to a new dealership it’s worth the 45 minute drive to be honest More

Excellent Service. Kevin’s follow thru as a service manager is top notch! I will certainly be returning with my Audi. Kevin’s follow thru as a service manager is top notch! I will certainly be returning with my Audi. More

I just moved to the state and received a recall notice. I chose this dealership versus one other and I’m glad I did. It was easy to get an appointment, and the service representative was very patient and e I chose this dealership versus one other and I’m glad I did. It was easy to get an appointment, and the service representative was very patient and explained everything that was going to happen to my vehicle. More

I had an incredibly disappointing experience with this dealership when I attempted to lease a vehicle. From the start, the sales team displayed unethical practices, particularly when it came to working ou dealership when I attempted to lease a vehicle. From the start, the sales team displayed unethical practices, particularly when it came to working out the financing options. I provided my credit information upfront, yet they proceeded to present inaccurate credit report details, painting a misleading picture of my financial situation. To make matters worse, they conducted multiple inquiries with the credit bureau, which I later discovered were unnecessary and likely an attempt to impact my credit score negatively. These repeated inquiries felt like a deliberate move to narrow my options and force me into a corner. After this, they pushed me towards a five-year lease term, which I didn’t want, and tried to increase my monthly payment by over $200. The whole process felt like a manipulation designed to trap me into agreeing to a deal that was far from what I had in mind or could afford. I would strongly advise anyone considering this dealership to be cautious. Their tactics felt misleading, and they seemed more interested in securing a profit than helping me find the best deal for my needs. Truly an unpleasant experience. More

We had an excellent experience dealing with an issue that was difficult for us and for Richard to explain. They very carefully examined all of the computer codes from the car as well as investigating Audi w was difficult for us and for Richard to explain. They very carefully examined all of the computer codes from the car as well as investigating Audi wide history of similar experiences. Richard even called us later to discuss something that had happened to another Audi owner and it turned out that the issue was most likely something WE were doin, inadvertently, with the transmission. So far, so good. Thank you Richard for relating that other owners experience. A thoughtful followup. More

My experience was very good positive, everyone at the dealership was knowledgeable, pleasant and patient. They efficient and very considerate of my time which I really appreciate. dealership was knowledgeable, pleasant and patient. They efficient and very considerate of my time which I really appreciate. More