Audi St. Paul

We met Mike Dahl by chance a few weeks prior to purchasing. We were unsure of the auto that we would buy and were just researching cars. Mike was not pushy, did not call everyday... Mike simply purchasing. We were unsure of the auto that we would buy and were just researching cars. Mike was not pushy, did not call everyday... Mike simply listened and understood where we were in our process and spoke highly of all the autos that we were looking at and encouraged us to do our homework. He spent a lot of time with us as we looked at pre-owned cars on the Audi lot. Three weeks later we had the car narrowed down. We visited Mike, drove the car, found a few thing to be fixed and Maplewood Audi took care of everything for us! The purchase process that you have in place made this purchase a wonderful experience. Mike was very personable, knowledgeable, helpful and we felt that he had 'our' best interest in mind. We will recommend Mike to friends and family as we feel confident that he will extend the same personal service to them! More

Mike was very patient while we decided on which type of vehicle to purchase. This required multiple visits. Then the team worked hard to find exactly what we were looking for from other dealerships. Whe vehicle to purchase. This required multiple visits. Then the team worked hard to find exactly what we were looking for from other dealerships. When that didn't work, they helped us through the ordering process. Our car was delivered earlier than promised. We were given a great vehicle orientation with the promise of additional help as questions arise. Mike is very accessible even after hours and on his days off. Just a great experience. More

After dealing with the other dealer in town and fighting to get warranty work done a friend recommended I try Maplewood Audi. Even though it is a much further drive for me I won't go to another Audi dealer to get warranty work done a friend recommended I try Maplewood Audi. Even though it is a much further drive for me I won't go to another Audi dealer for my warranty service work. Jake was incredibly helpful in getting the work done and done right and all on time! I even got a loaner (try that on the other side of town). Took the time to call me and update me on what was going on and if some things were not needed or I might want to consider doing a little extra work (but without pressure to do it). If you check on their specials for service work you can also get done cheaper at the dealership than at an aftermarket service place. More

While searching online I ran across a used Tahoe on your lot - looked to be exactly what I needed. I live in Minnetonka and had to work later that day so I didn't get up to Maplewood until 7:30 or so - I w lot - looked to be exactly what I needed. I live in Minnetonka and had to work later that day so I didn't get up to Maplewood until 7:30 or so - I was warmly greeted at the door by Mac, my sales person. He had the car waiting so we took a drive and then began the negotiations. Ultimately we got the sales and finance manager and Mac all in one room and worked out a deal that was satisfactory to all. It was actually a fun process - the staff was there well past closing, but was patient and professional. I would also like to note that the store was clean and everyone was dressed professionally. To me it makes a difference. I will definitely encourage friends and family to consider Maplewood Audi & Maplewood Imports in the future. More

After test driving many new cars at many different dealerships across the Twin Cities, it was a pleasure to come to Maplewood Audi and not only find the car I was looking for but exceptional service a dealerships across the Twin Cities, it was a pleasure to come to Maplewood Audi and not only find the car I was looking for but exceptional service as well. There wasn't a question Jim Palmer couldn't answer, and the whole team there went out of their way to meet our needs. Absolutely no pressure sales. We looked at new vehicles, but ultimately decided on a used 2008 Q7. Jim was wonderful in helping us through the decision making process. He got us a very good price. We couldn't be happier. More

2001 A6 2.7T Returned twice from service low on oil – 2001 A6 2.7T Returned twice from service low on oil – add line. MA unable to mate Audi Motorola phone to the Audi after numerous attempts and an ins 2001 A6 2.7T Returned twice from service low on oil – add line. MA unable to mate Audi Motorola phone to the Audi after numerous attempts and an install of approx $850.00. I was told they were not compatible however MA refused to remove unit. 2002 A4 1.8T Developed a hesitation after coil recall on a cold engine start. Over 90 days and numerous visits total at MA for repairs but never cured. Finally sold car and two weeks later received another coil recall to fix the first. Car returned from service with scratches top sides of front fenders, oil/grease marks on drivers inside door panel. Runner used car w/s wipers to remove over 6” wet snow. Wiper transmission went out shortly thereafter. 2005 A6 4.2 Car returned from service with highway speed vibration and loudly squealing (not squeaking) brakes. Vibration turned out to be a bent wheel – was not vibrating prior to being dropped off. 2009 A5 3.2 Grease/oil marks left on rear interior pillar after replacing rear speaker. Car developed an intermittent cold engine start surge accompanied by occasionally dieing. Three service visits and vehicle continues to have problem. Large amount of grease on carpet under steering column. (U-joint?) Incomplete oil change at 15K service – either no filter change or filter canister not emptied resulting in partially dirty oil. Claimed to have done tire rotation at 5k service however curb rash wheel was still in same position. Car had a highway speed vibration at delivery. A road-force balance and a replaced tire helped for a short period. I was then told to buy all new tires – the originals were no good. When the A5 deal was made it was agreed we would be given a late model Audi for a loaner as needed. The second loaner was an 8 year old, hail damaged A6 with 120K miles for my wife to drive. Real nice!! I requested info on a Q7 diesel during a service visit, which was on the showroom floor, but the salesman had no interest in showing it. I bought a new X5 instead. Audis are great cars but MA leaves much to be desired especially the service department and we are done with them. More

In December of 2010, I posted that I had a really bad buying experience with Maplewood Audi. Since that time, Joe Stifter, manager of Maplewood Audi, has worked with me to come to an agreeable resolutio buying experience with Maplewood Audi. Since that time, Joe Stifter, manager of Maplewood Audi, has worked with me to come to an agreeable resolution of my complaints. Although my overall experience was difficult, I give Joe credit for stepping up to the plate and working closely with me to find a mutually agreeable resolution. As I told Joe at the conclusion of our discussions, his handling of the situation lead me to even consider purchasing a new A8. More

I bought a used Audi A8 from the dealership in October 2010. Within a week of buying the car, I started having mechanical problems. I brought the Audi to my mechanic (who works on many Audis) and was in 2010. Within a week of buying the car, I started having mechanical problems. I brought the Audi to my mechanic (who works on many Audis) and was informed that the mechanical problems I experienced were pre-existing mechanical problems and were logged on the car's computer in the code log. These problems were not disclosed to me by the dealer when I purchased the car, even though they claimed to have done a complete maintenance reveiw of the car. My mechanic also informed me that the car had been in an accident...also not disclosed by the dealer. Within 2 months of buying the car, I have had 4 mechanical issues totalling $3,300 of repairs. Maplewood Audi has refused to take any responsiblity for the mechanical problems. I provided them with my mechanics contact information and offerred to have the car towed (it will not run) into their dealership so they could examine it. They refused to call my mechanic, look at the car or reimburse me for any mechanical problems. Instead, they stated that I bought the car and was now stuck with it. NEVER BUY A CAR FROM MAPLEWOOD AUDI!!! THEY WILL SELL YOU A CAR AND THEN IGNORE YOU IF THERE IS A PROBLEM!! More

Took my 1999 Audi A4 in to have an anti-lock brake problem diagnosed. Service department came back and insisted that my car needed almost $4,000 of what turned out to be unnecessary work (verified by problem diagnosed. Service department came back and insisted that my car needed almost $4,000 of what turned out to be unnecessary work (verified by two other mechanics). Also incorrectly diagnosed a compartment water leak problem--even after we told them what we thought the problem was (specifically asked them to check the drain tube from the sun roof, they came back and said the windshield needed to be replaced--which would have been another unnecessary expensive fix that would not have addressed the leak because it was the drain tube all along). We had the brake repaired at another shop for $250, and the drain tube replaced at an auto body shop for $100. That was ten months ago and no problems since. More

I am so please with this location. ? Ok I purchased my I am so please with this location. ? Ok I purchased my used Audi A4 1.8 turbo Cabrio from a VW store. A few days later the check engine light came on I am so please with this location. ? Ok I purchased my used Audi A4 1.8 turbo Cabrio from a VW store. A few days later the check engine light came on. The car was sent from VW to Maplewood (where after my nightmare experience at Golden valley ,I told VW they are to bring it to Maplewood only). I have never been happier with dealing with a dealership. Scott in service is one of the nicest people I have ever dealt with. I was nervous that I bought a lemon thru VW, Scott assured me that it is all under warranty and that my car was in good hands and that they will address all my concerns and fix my car. After the dealing with the other Audi location when trying to buy a car I sore I would never go to that location for service. I am very please to bring my car to Maplewood. Thank you Scott for all your help and I recommend if you have an Audi bring it to Maplewood, you too will be please with there professionalism. More