Audi St. Paul

One of the best car buying experiences I have had. I would recommend this dealership and Mike Dahl to anyone interested in buying a car. would recommend this dealership and Mike Dahl to anyone interested in buying a car. More

in market for a Q5, but got mistreated in Audi Minnetonka, email to Maplewood, received Mr.Bergeron friendly welcome email and follow up. Good salesman like Joe need to be recognize right?! Thank Minnetonka, email to Maplewood, received Mr.Bergeron friendly welcome email and follow up. Good salesman like Joe need to be recognize right?! Thank you for treating me this asian girl as same as every other buyer :-) as More

Dealers are frequently dealt a bad reputation, and generally well earned at that. My experience with Jen, Raven and team at Audi St. Paul (ASP) completely counters this reputation. From initial contac generally well earned at that. My experience with Jen, Raven and team at Audi St. Paul (ASP) completely counters this reputation. From initial contact, through discovery about the vehicle, to everyone's availability beyond core hours and ultimately through closing has been better than top-notch. Some background may be in order to really give appreciation to the situation. I found a car on an online listing site that ASP was selling. The listing included information about numerous add-ons that. while exotic and top-notch, were ones that I would never spend money on. These are the sorts of things car guys dream about - titanium exhaust system, carbon fiber parts, multiple wheels, etc. When looking at such a listing at a great market price listed, human nature takes over and one immediately starts to wonder what's wrong with this deal? Is it worth the hassle of dealing with a dealer 400 miles away? (spoiler: it was) In reaching Jen, she immediately sent pictures of the additional items, confirmed the vehicle status and delivery, gave a brief history and made herself available beyond the regular dealership hours for any additional questions. Over the span of a few days, we were able to establish a fair trade-in value for my car and a selling price for the new car. The deal was set - but I was over 400 miles away. Distances be damned, Jen and Raven quickly setup all the paperwork, sent requests for various items (credit app, drivers license, insurance, etc.) and processed everything up front via email. The day of pickup I drove the 400 miles, we swapped cars to confirm what we discussed and five minutes later I was signing paperwork with Raven. While in the showroom and before leaving, Jen approached me and said that the extra wheels are too dirty to put in the car and "we'll ship them for you to your home." I was blown away. This extra touch meant I didn't have to pack the car full of 19" wheels and that they would be delivered to my house. Honestly, I can keep going on and on about this transaction as it seemed as a one in a lifetime. But in meeting the staff at ASP, I'm pretty sure this is the norm. Thank you Jen, thank you Raven you guys rocked it! More

Absolute great guy to work with! Dan is 100% polite, Absolute great guy to work with! Dan is 100% polite, helpful, efficient, and informative ! I will always trust him because I know he will always tak Absolute great guy to work with! Dan is 100% polite, helpful, efficient, and informative ! I will always trust him because I know he will always take good care of my ride ! More

Contacted via e-mail your parts departement to try to locate a a black Audi Q5 scale model as my daughter just purchased an new black Q5. I could not find one anywhere and had been contacting dealers, e- locate a a black Audi Q5 scale model as my daughter just purchased an new black Q5. I could not find one anywhere and had been contacting dealers, e-bay and all sorts of stores that sell scale models. No luck. Well Lonnie Tangen first said his inventory stated none and a silver model was available only and it needed to be ordered. The next day he e-mailed me back that he found one. I bought it ASAP. The is great service. I am most appeciative. More

Dear Merriann, having me buying the Audi 5 would never Dear Merriann, having me buying the Audi 5 would never happens without you and your excellent selling skills to deal with a customer in the proper an Dear Merriann, having me buying the Audi 5 would never happens without you and your excellent selling skills to deal with a customer in the proper and timing way. you show a nice balance between empathy and challenge. There would be two simple questions that hope reflect it: - do I feel satisfied and happy on the Audi 5 purchase? - would I recommend you to my friends when buying a car? i answer both with a big YES. The key part of a selling process is not the agreement in price (even always discuss on price) but the whole experience and emotional side management. you did very well. Dear Jeff, thanks for your professionalism and support; you have an excellent person working in your team we'll stay in contact kind regards, Gustavo More

Mike is the most genuine, caring and appreciative sales professional i have ever had the pleasure of working with. The car buying experience was fantastic from beginning to end. He provided my fiance and professional i have ever had the pleasure of working with. The car buying experience was fantastic from beginning to end. He provided my fiance and me a great deal of independence in test driving cars while at the same time was always avaiable and supportive when questions arose. Mike consistently went above and beyond when explaining the car, the pre-owned process, the financing process and how Maplewood can provide us service in the future. Mike takes great pride in his work, the experience he provides his [potential] customers and is a fantastic brand representative for Audi. Mike is an extremely valuable asset to your business and the Audi brand. I will be recommending him and Maplewood Audi to any and all friends I learn may be in the market for a vehicle. I look forward to doing business with Mike in the future! More

From the moment I walked into the dealership to potentially purchase a new car to the moment I picked up the fabulous car I purchased, Jen Brown and everyone else I met were absolutely wonderful. potentially purchase a new car to the moment I picked up the fabulous car I purchased, Jen Brown and everyone else I met were absolutely wonderful. They were friendly, helpful, and really fun to work with. I would recommend this dealership in a heartbeat! More

I would recommend this dealership because they have a great combination of sales and service. I felt very comfortable buying a used car due to the way Jen and Jake walked me through the process. I never great combination of sales and service. I felt very comfortable buying a used car due to the way Jen and Jake walked me through the process. I never felt pressure to buy or that Jen was trying to sell me a car. I came in to test drive 2 a4's and Jen and jake helped me make the best decision for my situation. I have been back to visit and it is the same comfort and helpfulness. I will buy my next audi from maplewood audi. More

After purchasing my Q7 from a dealer out-of-state, I decided to service my vehicle with Maplewood Audi. I have exclusively worked with Mr. Tom Frisch, and my experience has been nothing but extraordina decided to service my vehicle with Maplewood Audi. I have exclusively worked with Mr. Tom Frisch, and my experience has been nothing but extraordinary. I have had many issues with my warranty company declining work, and it was Tom who was diligent in ensuring the warranty company approved the work. His attention to the customer is the best I have encountered in ANY business transaction I have ever completed. Whether I am asking for service work done on a headlight lamp or major engine repair, I am treated as if I am the ONLY customer on the books. I highly, highly recommend this dealership to anyone looking to purchase or service an Audi vehicle. More