Audi St. Paul
Maplewood, MN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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2015 Audi Q5 and 2014 Audi S5 my wife was in the market for a new small/medium sized SUV. She saw a picture of the Q5 and wanted to check it out. I stopped by Maplewood Audi to ch my wife was in the market for a new small/medium sized SUV. She saw a picture of the Q5 and wanted to check it out. I stopped by Maplewood Audi to check it out. I was walking around the lot looking at the Audi's and Larry Swenson came out to ask if I needed help. He talked to me about the Q5 and the options. He was very knowledgeable, friendly, but not pushy. I told him I'd have my wife stop by to check it out and drive it. She called Larry a few days later and test drove the Q5. She like it and said Larry was very helpful. Came back a few days later to nail down exactly what she wanted, and ended up test driving a A5 cabriolet. Great car, but my wife decided she wanted the utility of a SUV. I never really thought about getting an Audi before, and I was walking around the lot and notice the S5. I called Larry and let him know my wife wanted the 2015 Q5, and what options. He mentioned that Audi had a loyalty program and incentive. I was driving a 2008 BMW 528xi. We talked about the S5, and I decided to come out and test drive one. Test drive went well, I told Larry what I was looking for and he found me a 2014 S5 with the features I wanted. Long story short....we ended up buying a 2015 Q5 and 2014 S5 and trading in my BMW. Experience was great, would buy again from Larry and would highly recommend him and Maplewood Audi. Steve More
Wonderful and efficient Really had a great experience--love the car although it is complicated burt Joel Heinen and others were very helpful. I am sure , after a couple of p Really had a great experience--love the car although it is complicated burt Joel Heinen and others were very helpful. I am sure , after a couple of phone calls for help, that the service will be great. More
Sales Department Big Disappointment I had owned an Audi for 11 yrs. I returned to the dealership (which possibly has new ownership and obviously has new management) to purchase a CPO car I had owned an Audi for 11 yrs. I returned to the dealership (which possibly has new ownership and obviously has new management) to purchase a CPO car. From start to finish, sales experience was disappointment. I knew more about the car than either of the two salespeople and the manager. They could not answer my questions and at one point the salesperson said, "Let me know what you find out." One answer I got from a car audio dept at an electronics store. One answer I got from a internet blog site of Audi owners. At closing, they had no record of the $500 down I had given them. I had to produce my copy of the credit card receipt. The closer tried to sell my a long list of extras including clearcoat coatings. (Remember the old rustproofing spiel.) I researched this with a body shop who stated it was overpriced and likely unnecessary. On the other hand, I have always had good experiences with the service dept and realize that from here out, they are the only ones I have to deal with. I especially appreciate John and Justin in service. More
Awesome Would recommend to anyone! Best dealer I've ever worked with! Made what I though would be a nightmare car buying experience so stress free & awesome! Would recommend to anyone! Best dealer I've ever worked with! Made what I though would be a nightmare car buying experience so stress free & awesome! More
Amazing Service! Raven is the best! I searched nationwide for the R8 I wanted and found it at this dealership. The deal went smooth and the customer service has been amazing. Joe Bergero I searched nationwide for the R8 I wanted and found it at this dealership. The deal went smooth and the customer service has been amazing. Joe Bergeron was kind and not pushy at all. He was very professional and has a relaxed vibe. Also, Raven Fox has been extremely impressive in her level of service and response to help process my paperwork and out of state registration. She definitely deserves an A+ in customer service, even after the sale has been made. Even though I'm about 1000 miles away, I would not hesitate buying again from this dealership. The shipping of my R8 came in an enclosed delivery truck and was impressed by the delivery service they chose. Highly recommended! More
Audi TT Purchase Really had a great new car purchase experience with Joe Beedle and Tammy Chamberlain. Joe was very kind and informative and at no point did we feel p Really had a great new car purchase experience with Joe Beedle and Tammy Chamberlain. Joe was very kind and informative and at no point did we feel pressured to make a deal. He was informative and helped answer all of our questions clearly and concisely. The same can be said for Tammy. She provided us with finance options and did a great job describing all the details available for our new car purchase. Would recommend St Paul Audi to our friends and would definitely be back to purchase again. More
New car experience when purchasing used I purchased a used Audi A4 convertible from Larry Swenson. First night we came in just after closing but he stayed late to answer all our questions. I purchased a used Audi A4 convertible from Larry Swenson. First night we came in just after closing but he stayed late to answer all our questions. Highly recommend seeing Larry, he will take care of you and is very friendly. Tammy Chamberlain from Finance went above and beyond and got us an exceptional rate with the payment amount we needed. The delivery treatment was five star. Usually when you get a used car they just flip you the keys and send you on your way with little to no gas. The opposite here. You get the full five star treatment as if you bought a new vehicle. Fully detailed car, full tank, and complete review of all the features of the vehicle. I was speechless. Even the General Manager, Joe Stifter, came out to congratulate us. Best experience I have ever had buying used. Thanks St Paul Audi More
Audi A3 lease- Great help from Larry Swenson and Raven Fox--process went very smoothly, from the order to delivery--I have always received great help in service and Great help from Larry Swenson and Raven Fox--process went very smoothly, from the order to delivery--I have always received great help in service and sales--they are very professional and truly know their product. Great Job! More
Great long distance transaction with Mike Dahl! I found Audi St Paul on Autotrader looking for a specific used car. I live 4 hours away in Madison WI. I was able to work out a deal including trade, I found Audi St Paul on Autotrader looking for a specific used car. I live 4 hours away in Madison WI. I was able to work out a deal including trade, drive up, purchase new car and be home the same day in the exact car I wanted! Mike Dahl was great to work with. Very easy, no pressure, full of information, made the transaction super easy. Raven Fox was great, paper work was a breeze. I would recommend to a friend and would come back for another purchase. Thanks Audi St Paul! More
service experience This dealer returned my car to me and left service garbage in it and left it running. It sat in the parking lot for 5 hours. Thankfully it did not r This dealer returned my car to me and left service garbage in it and left it running. It sat in the parking lot for 5 hours. Thankfully it did not run out of gas. The response from the dealer was not satisfactory. The service manger offered me a free oil change but claimed he didn't know the value of this service. I asked for my next scheduled service to be paid and he immediately knew the cost and said it wasn't worth that. I won't return to this dealer for service. Everyone makes mistakes, but Audi St Paul is unwilling to make sure the customer is happy and treated fairly. More