Audi St. Paul

Audi of St. Paul is #1 Joel is very knowledgeable of the cars he was selling and able to explain all of the different available. It is obvious he has a passion for the Audi Joel is very knowledgeable of the cars he was selling and able to explain all of the different available. It is obvious he has a passion for the Audi product line. More

Joe Beedle rocks On a recommendation from a friend who dealt with Joe Beedle, we visited Audi of St. Paul to look at the Q5 and Q3. Joe was very knowledgeable, easy-g On a recommendation from a friend who dealt with Joe Beedle, we visited Audi of St. Paul to look at the Q5 and Q3. Joe was very knowledgeable, easy-going and truly a nice guy. No schlocky used car schtick. Traded a BMW for an Audi and we're happy, happy, happy. More

15,000 mile service well done Brian Bernstetter did an outstanding job on our latest service! We will continue to have our car serviced at Audi of St Paul. Thank you! Brian Bernstetter did an outstanding job on our latest service! We will continue to have our car serviced at Audi of St Paul. Thank you! More

Audi of St. Paul is 1st Class!! Andrew & Chrisette were knowledgeable, friendly & went the extra mile to help us understand all the features & details. It was the most positive c Andrew & Chrisette were knowledgeable, friendly & went the extra mile to help us understand all the features & details. It was the most positive car purchase experience we have every had. A great team!! More

Ryan --Yes; Others--Maybe I think highly of my Service Rep, Ryan Thompson. He strives to make things right for me. I have serviced my 3 Audis purchased there since 1996 and Rya I think highly of my Service Rep, Ryan Thompson. He strives to make things right for me. I have serviced my 3 Audis purchased there since 1996 and Ryan is aware of that. He rightfully understands the value of a long-term client. He appreciates my business and I appreciate that about him. However, my satisfaction does not extend to other areas of their operation such as Marketing. For most of those 19 years, I regularly and periodically would receive coupons via USPS, and then later via email, to be used to defray the cost of service. They would be for items like 10% off any repair, or $50 off a complete detail, $50 off new tires, etc. The last coupons I received were in September 2014. Ryan tried several times to get me back on the list; was told i was-----but I don't receive anything. Emails are not coming nor are they going to junk file nor do i receive anything via USPS. I also have tried corresponding myself. One guy i corresponded with last summer stated he would send the next batch of coupons out to me now that he had my email address and then follow up with me to be certain I received them. Result: No coupons received and no follow up call. Last week after my A4 was in for the 35,000 mile service, I decided I'd had enough of their incompetence and I went online looking for a "contact us" link and wrote a note to the parent company. A week later, no one has had the courtesy to even acknowledge receipt of my correspondence. Next step: email to David Ydstie, Service Manager. More

Excellent service! Genuinely nice people who were very quick and attentive to our needs. They were very helpful and made sure we received what we needed for our small fa Genuinely nice people who were very quick and attentive to our needs. They were very helpful and made sure we received what we needed for our small family. When one of the doors would not shut, we were able to go right on in and they fixed the problem for us no problem. Very good service. More

Great Customer Service goes a long way Excellent team of individuals. My best experience with purchasing a car. Starting from Joe Bergeron (Very straight forward and helpful) Raven Fox - ( Excellent team of individuals. My best experience with purchasing a car. Starting from Joe Bergeron (Very straight forward and helpful) Raven Fox - (Informative with the financial accept, making it easy for me as a customer to make a good financial decision to fit my budget) The general manager Joe Stifter (Took to the time to show appreciation for the business). Great individuals who truly cares about what works for both parties. This is my second experience with a purchase with this team and can confidently say Maplewood Audi dealership is blessed to have all of these great individuals on their side. More

Amazing This is a second amazing experience with Audi St-Paul and more in particular with Raven Fox and Mike Dahl. Gorgeous service and an amazing car. Thank This is a second amazing experience with Audi St-Paul and more in particular with Raven Fox and Mike Dahl. Gorgeous service and an amazing car. Thank you guys. More

THE BEST AUDI DEALER IN THE TWIN CITIES! This is the third Audi TT I have purchased so I have had many opportunities to evaluate this Dealership. I loved the first two Audi TTs and love the This is the third Audi TT I have purchased so I have had many opportunities to evaluate this Dealership. I loved the first two Audi TTs and love the new one too! IT IS AWESOME, and so is this Dealership! I have never had a problem or complaint with any faction of this Dealership. We are currently a two Audi family. When looking to buy or trade in our Audi we always schedule a visit with Joe Bergeron. He is "our guy" for sales! He is honest, helpful, committed to the customers needs, and always available to answer questions. I love the fact that he meets you at "your level" of understanding regarding new technology, and allows time to address each question you might have. In addition there is "no pressure". When the time comes for the NEXT AUDI we will be giving Joe a call!! More

Was sold a car with a DEFECTIVE engine. I was recently sold a 2011 A4. When I had gone in to speak with the salesperson, she had talked me into buying an Audi from the dealership because of I was recently sold a 2011 A4. When I had gone in to speak with the salesperson, she had talked me into buying an Audi from the dealership because of the pride Audi takes in their cars and how they do a diagnostic on them and make sure they are in good condition for sale. Within FOUR days of owning the car, the low oil pressure light came on. It turns out that the engine needs to be replaced. I was sold a car that had a DEFECTIVE engine!! When I went to discuss the issue with the manager, he said they would go "half" on the repairs. This is an over $12,000 fix and spending $6,000 on something that was sold defectively is absolutely ridiculous! This is very very frustrating as I have thousands of dollars on the car loan and clearly do not have $6000 to spend on a car that needs a new engine when I bought it. It was also very disappointing that the manager did not even mention the option of escalating this issue to corporate. I was sold a DEFECTIVE car. I am very disappointed that Audi has not handled this issue better then they currently are. More