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Audi Spokane - Service Center

Spokane Valley, WA

4.7
322 Reviews

322 Reviews of Audi Spokane - Service Center

Sort by
April 16, 2025

Serviced our A4, completed on time and at estimated price. Clean comfortable waiting area, friendly staff. More

by lpaintner50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Jacob, very knowledgeable
Apr 18, 2025 -

Audi Spokane responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Apr 18, 2025 -

Audi Spokane responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

April 13, 2025

Staff is always professional and willing to answer all our questions. They keep us updated on the status of our vehicle More

by sbrett316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian
Apr 15, 2025 -

Audi Spokane responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 31, 2025

Zero stars would be too generous. Nothing but issues with the service department. Management won't return phone calls. We purchased new from them in 2019 - what a mistake. If you're More

by peggyleonard222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle, no return call from Austin or Mary.
Apr 01, 2025 -

Audi Spokane responded

Hi, thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com

Apr 01, 2025 -

Audi Spokane responded

Hi, thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com

Apr 02, 2025 -

peggyleonard222 responded

You've never responded to our concerns, so it's now too late to try. See ya...

March 29, 2025

Different car, different visit, same excellent service provided. Thanks to Jacob and the technicians involved! More

by Poncho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob R.
Apr 01, 2025 -

Audi Spokane responded

Hello Poncho, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Spokane! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 28, 2025

Jacob was very friendly and knowledgeable. When my car needed an oil change and diagnostics he was able to order parts and schedule repairs in just 2 days! More

by jmartinek.km
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Mar 30, 2025 -

Audi Spokane responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 27, 2025

Took my Audi vehicle in for servicing, oil change and new front brakes. My service tech found a coolant leak at the water pump that had been leaking for a while. so. they were able to order a new water pump More

by gtjim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Mar 28, 2025 -

Audi Spokane responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

March 20, 2025

Spokane Audi met my needs for service and an Audi Care warranty claim. My service representative, Kyle Kaminskas, was accommodating and professional. More

by stevensr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kaminskas
Mar 21, 2025 -

Audi Spokane responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 18, 2025

Kind, responsive, good quality work. Nice waiting room. Relatively quiet. Restrooms clean. Conveniently located. Thanks More

by robertpsmithtransportation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Mar 19, 2025 -

Audi Spokane responded

Hello, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!

Mar 21, 2025 -

Audi Spokane responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 15, 2025

I love my Audi but had previously considered selling it because the service in Spokane at the Audi Dealer was so bad. That has ALL CHANGED! Wow! It was a great and easy experience, to get service scheduled More

by shawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Mar 19, 2025 -

Audi Spokane responded

Hi Shawn, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Mar 21, 2025 -

Audi Spokane responded

Hi Shawn, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 14, 2025

Jacob was an outstanding Service manager. He explained the process and got our Q7 serviced in the time we needed. More

by samspud8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Mar 18, 2025 -

Audi Spokane responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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