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Audi Spokane
Spokane Valley, WA
399 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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399 Reviews of Audi Spokane
August 13, 2023
I have dealt with multiple other dealerships in the area and have never been let down as much as this place. My fiancé and I have called every day for two weeks regarding our warranty information afterwards and have never been let down as much as this place. My fiancé and I have called every day for two weeks regarding our warranty information afterwards a service. Not only did you promise to call me the same day, you promised we’d have an answer within a day. It has been TWO weeks with NO response whatsoever. What in the absolute xxxx is going on there? If you can’t do the work that is under WARRANTY, then say that and send me to someone who can. I am tired of being promised so much by your service writers and then ignored. The only way I have gotten anywhere is to show up in person and demand a fix. Randy is your only saving grace. He had the xxxxx to shake my hand and get me an answer on a previous question within minutes. Why in the xxxx has it taken two weeks to get back? More
by Bt
Employees Worked With
Multiple
Helpful August 10, 2023
Very nice place, very convenient if you’re waiting for your car to finish getting serviced - they have a nice make-your-own-coffee place! They are very straightforward with the services your car is sugges your car to finish getting serviced - they have a nice make-your-own-coffee place! They are very straightforward with the services your car is suggested to have, and also with the pricing. As long as you keep your appointment with them, they’ll take care of you. More
by Joe D
Employees Worked With
Michael
August 03, 2023
Travis was professional and did a nice job for us. I was super disappointed though that I had to wait for my car for 5 days (that I was okay with) for an oil change and filters and a full car detail. I was super disappointed though that I had to wait for my car for 5 days (that I was okay with) for an oil change and filters and a full car detail. They absolutely did NOT detail my car...at all. I had to go get it cleaned. That was NOT very professional. That was disappointing. More
by wazzu1989
Employees Worked With
Travis
August 03, 2023
The Spokane Audi service department has provided me with excellent service. Then staff are very personal and communicate well. Special acknowledgment to Jacob Ryan. He treats my car like it is his own. excellent service. Then staff are very personal and communicate well. Special acknowledgment to Jacob Ryan. He treats my car like it is his own. More
by Ken
Employees Worked With
Jacob Ryan
July 27, 2023
Friendly staff, clean facility, they got my car in early, got me fixed up and on the road, Jacob Ryan Is the guy you wanna deal with he's very friendly and knows what he is doing. We will return there for s got me fixed up and on the road, Jacob Ryan Is the guy you wanna deal with he's very friendly and knows what he is doing. We will return there for service and repairs even though it's a 4 hours drive to there. More
by bdi2022
Employees Worked With
Jacob ryan
