Audi Spokane
Spokane Valley, WA
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Just easy. Always well taken care of here. Would definitely recommend over other dealers we’ve worked with in the past! Always well taken care of here. Would definitely recommend over other dealers we’ve worked with in the past! More
Service was great, easy to get appointments setup. Dealership showed professional service and provided information on the condition of my vehicle. Dealership showed professional service and provided information on the condition of my vehicle. More
I went just to look at a couple cars. Joey was great in showing me what I was looking for and I found the car that I wanted. Joy was pleasant to work with and the whole experience in purc Joey was great in showing me what I was looking for and I found the car that I wanted. Joy was pleasant to work with and the whole experience in purchasing the car was very quick and delightful. More
Kyle is excellent. You need to continue to develop and retain him. There must be a communication breakdown between the guys doing the work and the customer facing guys You need to continue to develop and retain him. There must be a communication breakdown between the guys doing the work and the customer facing guys on how long the service will take. Between my two visits, I spent 4 hours waiting in your showroom that I wasn’t planning on due to the completion time being far later than the expectation set by the customer service folks. Kyle did do a good job managing those hiccups with me on my first visit. Could improve on the 2nd visit. More
Jacob, my service rep, was outstanding: friendly, knowledgeable, helpful, well-informed. Telephone service in making appointments is less informed, and I'm disappointed in the far more limited availa knowledgeable, helpful, well-informed. Telephone service in making appointments is less informed, and I'm disappointed in the far more limited availability if loaner cars now versus a couple of years ago, for customers like me who travel long distances to the dealership More
Caleb was very attentive and accomodating. He worked with me every step of the way until I drove the car off the lot. Thank you for a wonderful experience. He worked with me every step of the way until I drove the car off the lot. Thank you for a wonderful experience. More