Audi Spokane

Just back from living in another city for 5 years. I just had a routine service done on my Audi. The dealership is performing better than ever! Great communication, friendly service department personn I just had a routine service done on my Audi. The dealership is performing better than ever! Great communication, friendly service department personnel, and faster than expected completion. More

This was my first time buying/leasing a car, and everyone at Audi Spokane made it such a great experience! They are great at communicating and answer all the questions even after my purchase was final. I wou at Audi Spokane made it such a great experience! They are great at communicating and answer all the questions even after my purchase was final. I would highly recommend Audi Spokane!! More

We had a very good experience working with Caleb Rogne. He was very patient helpful with every step of our transaction. Everything worked out fine and we are extremely happy with our Buick. He was very patient helpful with every step of our transaction. Everything worked out fine and we are extremely happy with our Buick. More

We went in for a code that my GTI was displaying. They initially told me 2 hours to diagnose and it ended up being 6 hours. Then they ordered parts and didn't call me when they came in. I finally They initially told me 2 hours to diagnose and it ended up being 6 hours. Then they ordered parts and didn't call me when they came in. I finally called them and they said "oh yeah" the parts are in. When we went in for the scheduled service (we had to drive 2 cars an hour because they said that they didn't have any warranty loaners. We got there at 10:00 and dropped off the car and were told it would be done by afternoon. At 2:00 pm, I called them and the service tech hadn't started working because he had just finished up another car and that I couldn't pick it up until the following day. I called the next morning before driving back into town and was told that the car had been disassembled and that VW had sent them the wrong parts. They told me it would be overnighted but the repairman didn't work on Saturday so the work wouldn't be completed until Monday. Monday morning one service rider told me that they couldn't find the parts and another called and said that the technician was busy working on my car. We picked up my car on Tuesday and they didn't do the complementary wash like I had asked and my husbands sunglasses and our phone charging cords were on the floor on the passenger side. Needless to say, I will never take my car here again. More

Our experience with Audi Spokane was awesome from beginning to end! We loved the customer service during our purchase but also the time spent after to follow up to ensure all of our needs have been m beginning to end! We loved the customer service during our purchase but also the time spent after to follow up to ensure all of our needs have been met and our questions answered. More

Brandon and service team turned a phone call into a sale. Super knowledgable and professional! Super knowledgable and professional! More

Very nice place, very convenient if you’re waiting for your car to finish getting serviced - they have a nice make-your-own-coffee place! They are very straightforward with the services your car is sugges your car to finish getting serviced - they have a nice make-your-own-coffee place! They are very straightforward with the services your car is suggested to have, and also with the pricing. As long as you keep your appointment with them, they’ll take care of you. More

Tanner was great! My buying experience was very informative and I was made comfortable at all times. My buying experience was very informative and I was made comfortable at all times. More

Travis was professional and did a nice job for us. I was super disappointed though that I had to wait for my car for 5 days (that I was okay with) for an oil change and filters and a full car detail. I was super disappointed though that I had to wait for my car for 5 days (that I was okay with) for an oil change and filters and a full car detail. They absolutely did NOT detail my car...at all. I had to go get it cleaned. That was NOT very professional. That was disappointing. More