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Audi Spokane

Spokane Valley, WA

4.6
454 Reviews
As one of the largest Audi dealerships in Eastern Washington, Audi Spokane can cater to all of your luxury car and SUV needs. Our showroom is located in Spokane Valley, just northeast of Dishman Hills and only a few minutes from I-90. Featuring one of the largest inventories of new and pre-owned Audi cars and SUVs around, Audi Spokane is the go-to place for all things Audi. Whether you're experiencing one of these incredible vehicles for the first time, or are a long-time Audi owner, our team at Audi Spokane looks forward to your visit!
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10006 E. Sprague Avenue

Spokane Valley, WA

99206

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Showing 454 reviews

November 03, 2023

Service Reps are very nice and welcoming. They greet you when you are in for your service appointment and they walk you through the entirety of the service. If your service is slightly more e More

by mf196
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brecken, Adam
Nov 05, 2023 -

Audi Spokane responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 31, 2023

I was double charged for the fuel / oil filters and oil @ the 20,000 mile service. These are listed as included in the base price of the service, then were added again as secondary parts and labor charges. N More

by bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brecken, Richard, Farrah, Bryce, Adam, Austin
Nov 02, 2023 -

Audi Spokane responded

Hi Bruce, we appreciate you taking the time to leave us a response. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 850-9361 to discuss what we can do to help.

Nov 02, 2023 -

bruce responded

Adam (Service Mngr) contacted me, via Austin (GM), and confirmed the 20,000 mile service/invoice discrepancy, so is issuing a refund for the fuel filter (TDI) parts and labor (approx. $170). Stating that the invoice price listed for the service ($224) was just the labor cost, the oil filter and oil remained billable as additional parts not included (although listed) in the 20K mi service price on the invoice, I verified the included parts in the factory VW maintenance manual. Thanks for the followup gents, Bruce Gage

October 29, 2023

I have not had good interactions every time I go to audi. The communication is very difficult between customer and dealership. Worst I’ve ever seen!! Service department and my sales person were great. Other More

by blueyesnik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob and Geez
Nov 01, 2023 -

Audi Spokane responded

Hi, we are deeply disappointed by your experience at Audi Spokane. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (509) 850-9361 -- we hope to hear from you soon.

October 20, 2023

Caleb was absolutely the best salesman hands down! He didn’t pressure us, he kept the conversation going without awkward silence, and he kept us informed every step of the way! This is the second purc More

by Kacie & Travis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb
Oct 22, 2023 -

Audi Spokane responded

Hello Kacie, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 17, 2023

My experience at this dealership was great! Didn't get the chance to meet everyone there but the ones I did meet and spoken to was very helpful. More

by gerard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gezz Raphael Tuason
Oct 18, 2023 -

Audi Spokane responded

Hi Gerard, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Audi Spokane. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 13, 2023

Needed to rotate out the summer tires for the winter wheels. Friendly helpful staff got it done quickly and was out of the dealership in 1 hr. More

by johntmp01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Spargur
Oct 15, 2023 -

Audi Spokane responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 12, 2023

Oil change was done quickly and efficiently. The service members were very respectful of our time More

by Chantelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Oct 13, 2023 -

Audi Spokane responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 10, 2023

Great service as always. Good communication from the time I dropped off the car to when I picked it up. After the service we went over what was preformed and some areas of co More

by qpickle2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Oct 12, 2023 -

Audi Spokane responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!

October 04, 2023

Baught an audi q5 while on test drive the engine light was on .I was told If I baught the car that it would be fixed .it's going on 5 repairs and 40 days .I've had the car a total of 5 days since purchasi More

by dustinkaster1277
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Darius Ballou
Oct 05, 2023 -

Audi Spokane responded

Hello, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (509) 850-9361 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Oct 05, 2023 -

dustinkaster1277 responded

Ive already made all the calls still cant seem to help me .maybe an attorney can help me out at this point ...

October 02, 2023

Quick, friendly, honest, well documented, clean, efficient, pleasant service experience. Location was super easy to locate. Our service rep Brecken was top notch. So pleasant and knowledgeable. Woul More

by Big Sky Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brecken and Aquilla
Oct 03, 2023 -

Audi Spokane responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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