Audi Spokane
Spokane Valley, WA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Service Reps are very nice and welcoming. They greet you when you are in for your service appointment and they walk you through the entirety of the service. If your service is slightly more e They greet you when you are in for your service appointment and they walk you through the entirety of the service. If your service is slightly more extensive than normal they will keep you informed the rest of the time! They will never just assume that you will say yes to any and all repairs and they will always ask you for your take on the situation. Customer service is always a 10 and they will make sure to have you in and out promptly! More
I was double charged for the fuel / oil filters and oil @ the 20,000 mile service. These are listed as included in the base price of the service, then were added again as secondary parts and labor charges. N the 20,000 mile service. These are listed as included in the base price of the service, then were added again as secondary parts and labor charges. Not sure if this was a Greenhorn honest mistake or intentional. Do Service writers work on commission? I would like a refund for the overcharged parts and labor. RO/Invoice # 811752. Thanks much, Bruce Gage More
I have not had good interactions every time I go to audi. The communication is very difficult between customer and dealership. Worst I’ve ever seen!! Service department and my sales person were great. Other The communication is very difficult between customer and dealership. Worst I’ve ever seen!! Service department and my sales person were great. Other than that everything else has been a very cluster of bad experiences. No matter what you will always have to wait to be helped. I have waited nothing less than a 1hr, Even when I had scheduled appointments. More
Caleb was absolutely the best salesman hands down! He didn’t pressure us, he kept the conversation going without awkward silence, and he kept us informed every step of the way! This is the second purc He didn’t pressure us, he kept the conversation going without awkward silence, and he kept us informed every step of the way! This is the second purchase we’ve made here and will be back again in the future! More
My experience at this dealership was great! Didn't get the chance to meet everyone there but the ones I did meet and spoken to was very helpful. Didn't get the chance to meet everyone there but the ones I did meet and spoken to was very helpful. More
Needed to rotate out the summer tires for the winter wheels. Friendly helpful staff got it done quickly and was out of the dealership in 1 hr. wheels. Friendly helpful staff got it done quickly and was out of the dealership in 1 hr. More
Great service as always. Good communication from the time I dropped off the car to when I picked it up. After the service we went over what was preformed and some areas of co Good communication from the time I dropped off the car to when I picked it up. After the service we went over what was preformed and some areas of concern that were well documented. This is the only place I'll take my VW. More
Baught an audi q5 while on test drive the engine light was on .I was told If I baught the car that it would be fixed .it's going on 5 repairs and 40 days .I've had the car a total of 5 days since purchasi was on .I was told If I baught the car that it would be fixed .it's going on 5 repairs and 40 days .I've had the car a total of 5 days since purchasing. Anything they can do to make a sell. beware I was sold a lemon .Darius ballou and the rest of the team will sale u garbage and they can't make it right .worst experience I've had when purchasing anything. Beware of spokane audi Volkswagen. More
Quick, friendly, honest, well documented, clean, efficient, pleasant service experience. Location was super easy to locate. Our service rep Brecken was top notch. So pleasant and knowledgeable. Woul efficient, pleasant service experience. Location was super easy to locate. Our service rep Brecken was top notch. So pleasant and knowledgeable. Would totally recommend this VW Dealership. More