Audi South Orlando
Orlando, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Very professional staff with extensive knowledge of service rendered. Answered all my questions thoroughly. Very satisfied with work performed. service rendered. Answered all my questions thoroughly. Very satisfied with work performed. More
This Service Department always has knowledgeable service managers. My usual manager was out and Richie stepped in to make for an excellent customer experience. managers. My usual manager was out and Richie stepped in to make for an excellent customer experience. More
Overall the customer service experience with the service department was very good to excellent, Richie (my advisor) was very good guiding me through the process of cost estimate, communication with insuran department was very good to excellent, Richie (my advisor) was very good guiding me through the process of cost estimate, communication with insurance, providing the necessary information for the claim, etc. My only complain is with the repair, in the process of replacing the windshield a little visor clip got broken, the dashboard was scratched (approx. 3 to 4 inches long but thin scratch) and a stain in a small area of the dashboard to (may be glue or similar), enough to be noticed thought. The dealer was very professional pointing out the broken clip and offered to replace it at no cost; they did not have it available right away and had to be ordered. The scratch and the stain I noticed once I parked the car at home, I mentioned the issue to Richie and have an appointment schedule for 9/30 to hopefully get the issue resolved, will update my review after then. More
I ordered a custom S5 and it only took 7 months. The staff was a tremendous help. It only took a couple of hours to get through the whole process when I picked it up. I highly recommend Audi South O The staff was a tremendous help. It only took a couple of hours to get through the whole process when I picked it up. I highly recommend Audi South Orlando. More