Audi South Orlando

Very good attention from Anthony who is doing it really good job god bless all you worked good job god bless all you worked More

The customer service is very nice person, the place is very comfortable, and the time for waiting is acceptable very comfortable, and the time for waiting is acceptable More

We were in and out of the dealer in 1. 5 hours (saw car, drove car, trade in appraisal, down time(clean out car), detail car and financing). 5 hours (saw car, drove car, trade in appraisal, down time(clean out car), detail car and financing). More

Great service and very good communication love that they send videos of the tech working on ur car send videos of the tech working on ur car More

This is my third purchase at Audi south Orlando. I live closer to another Audi dealership but the excellent staff and service are the reason I keep coming back. I live closer to another Audi dealership but the excellent staff and service are the reason I keep coming back. More

Always a great Car Buying Experience at Audi South Orlando. This is my second purchase from this dealership, and the Sales Team has been an excellent partner in making the buying process a terrific e Orlando. This is my second purchase from this dealership, and the Sales Team has been an excellent partner in making the buying process a terrific experience. Special appreciation for Anthony and his no pressure no nonsense approach to the deal. More

Awful customer care , they didn’t provide me any explanation about what was happening with my vehicle i pay for an inspection and they just give a big bill and when i asked the “pro” mechanic he co explanation about what was happening with my vehicle i pay for an inspection and they just give a big bill and when i asked the “pro” mechanic he couldn’t me give me answer’s how my car was still drivable even after he told me the hole transmission system was bad … stay out More

I took my Audi TT in for yearly maintenance and to have a sensor replaced. Upon picking up the vehicle, I immediately noticed that the driver’s side carpet was wet, and I could hear water sloshing around ins sensor replaced. Upon picking up the vehicle, I immediately noticed that the driver’s side carpet was wet, and I could hear water sloshing around inside the body car when I pulled out of the service area. I immediately brought the car back to the service area and explained the situation. I also explained that this had happened once before due to a clogged drain, and that Audi had covered all repairs as they viewed it as a design/maintenance flaw. At that point I was given a loaner and told that they would address the issue. Two weeks later they finally texted to let me know that I was correct, it was a plugged drain, and the repairs would be $5k+. They also informed me that the $10k I paid to extend the manufacturer’s warranty to 10 years would not cover the damage due to it being a non-mechanical failure. This was even though Audi had already covered this during the previous incident. At this point I decided having a car prone to flooding in Florida was a bad idea, and decided my best option was to trade it back to them for something else. In working with them on a trade in value, I discovered that the damage was more extensive than first reported, and that the interior of the car was effectively destroyed due to mold and mildew. Because of this, they were going to be getting rid of the car immediately would not budge on a trade-in value. When I pointed out that the damage reached this severity because they left the car closed, with the windows up, filled with water and baking in the Florida heat, the service manager looked at me, shrugged and stated that he’s “known water to be both harmful and helpful”. This is when I realized I was wasting my time talking to this man and went back to the sales team. Ultimately the dealership made me eat the entire repair bill as part of my trade-in on a used car. A used car that is now scheduled for service due to the Bluetooth system going out before I even made it home. More

Great service. Everything they tell you and offer get done correctly and on good time. Everything they tell you and offer get done correctly and on good time. More