Audi South Austin

PSA- Run far far away from this store.This is the worst PSA- Run far far away from this store. This is the worst dealership that I have dealt with in 5 different states. To begin, they have a send your off PSA- Run far far away from this store. This is the worst dealership that I have dealt with in 5 different states. To begin, they have a send your offer option which they don't care about because I was told later on that it's a one price store. I agreed to their price right before their closing time and told the sales guy that I will have the financing squared away in the morning. As soon as my bank opened, I went there, applied for financing and sent the approval letter to the dealership. After this happened, another salesman of theirs went ahead and sold that very car to another customer. My salesman kept telling them that he had already closed the deal with me and even informed the managers but apparently they didn't care. This just talks loudly of how unethical and unprofessional this store is. Some local people don't like this store. And now I totally understand why. More

Sonny Lockett & the Audi South Austin team kept up with me over several months to keep me informed on inventory. The sales process was handled professionally by their entire team, and both price and trade me over several months to keep me informed on inventory. The sales process was handled professionally by their entire team, and both price and trade value were fair to both. Will buy from them again More

Received professional service from Jose Congo and the sales support team, including Chris Ray. Very pleased with the after-sales support to install the rack and answer several start-up technical question sales support team, including Chris Ray. Very pleased with the after-sales support to install the rack and answer several start-up technical questions. More

Always a pleasure to be there. Very courteous and helpful. Grace was wonderful. Thank you. Would definitely recommend the dealership. And would certainly consider another Audi. helpful. Grace was wonderful. Thank you. Would definitely recommend the dealership. And would certainly consider another Audi. More

Our 85K mile service was easy to schedule, promptly greeted upon arrival, and done quickly. Great team of service managers that follow up fully to make sure all is good, and if there is any question o greeted upon arrival, and done quickly. Great team of service managers that follow up fully to make sure all is good, and if there is any question or concern it is quickly answered and addressed. The hospitality waiting area is a totally comfortable experience with snack, cable, internet, and cozy seating. The follow up narrated video of the service session is very professionally done, and helpful. Will always return. More

Excellent Customer Service and Quality of Work experience. Car was washed and looked far more professionally cleaned than the vast majority of the car wash services in the Austin area. Willi experience. Car was washed and looked far more professionally cleaned than the vast majority of the car wash services in the Austin area. Willing to accept another Audi dealer’s service offering. Will likely use this dealer again in the future. More

Great Customer Service, Fast and efficient . John and our finance guy was very professional and detail. I will definitely buy again here. My wife and I was embrace with such professionalism finance guy was very professional and detail. I will definitely buy again here. My wife and I was embrace with such professionalism More

Excellent customer service! I live in San Antonio and go to the Austin dealership because the service department efficiency and accuracy! Will continue going to this dealership!! to the Austin dealership because the service department efficiency and accuracy! Will continue going to this dealership!! More

Just the best, period! On time, professional staff. Done right. Scheduled on time no delays, no excuses. Clean waiting area and several snacks and beverages to enjoy while you wait. I usually wait because t right. Scheduled on time no delays, no excuses. Clean waiting area and several snacks and beverages to enjoy while you wait. I usually wait because they get it done in the time they said it would take to do. Just the best service department and dealership I have ever dealt with in decades! More

Probably the most enjoyable car buying experience I have ever had! Thanks to everyone that made this happen at Audi South Austin. Love my Q3! ever had! Thanks to everyone that made this happen at Audi South Austin. Love my Q3! More