Audi South Atlanta
Union City, GA
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Excellent buying experience! I had been searching for a difficult to find option package/engine combination in a pre-owned Mercedes for several months, and I had expanded my searc I had been searching for a difficult to find option package/engine combination in a pre-owned Mercedes for several months, and I had expanded my search nationwide to find the right vehicle. I am VERY particular when it comes to a vehicle's condition and service history, so I had the level of trepidation you might expect about traveling half way across the country to purchase a pre-owned luxury vehicle. I found what seemed to be an excellent car on the Audi South Atlanta website, and a quick phone call put me in touch with Sandra Parks and Vernell Jackson. I requested many specific photos that would indicate to me the vehicle's condition, and Sandra dropped what she was doing to take those photos for me immediately. Vernell took some more photos for me the next day and even did a video walk-around of the vehicle for me. I spoke with Neal Davis about pricing, and their final numbers were incredibly competitive for this year/make/model and options. Satisfied with the condition of the car and the price, I put down a deposit and hopped on a flight to Atlanta that weekend. I was met at the airport by a pleasant gentleman named Chris from the dealership who took me the short distance to Audi South Atlanta. The vehicle was parked in front of the dealership waiting for me, and it didn't disappoint. Every description I had received from the sales team was 100% spot on, and there were absolutely no issues to speak of with the car. Vernell was waiting for me also, and it was a true pleasure to work with such a friendly and honest gentleman. The paperwork was also waiting for me in advance and it literally took less than 10 minutes to complete. Vernell and I spoke for a little while about the car, and with a full detailing and full tank of gas, I was off to make the 700+ mile drive from Atlanta to Chicago. The car performed absolutely flawlessly for those 700+ miles and 12 hours of driving, and continues to be a joy to drive. I thank Audi South Atlanta for giving me the confidence to make this purchase and feel welcomed and taken care of every step of the way. I have purchased many vehicles over the years, and I cannot recommend them more highly. Brian Wilson Chicago, IL More
Michael Cruz ROCKS!!! Michael Cruz, in the Service Dept, provided me with excellent customer service. On the way to work, my car happened to run hot on the highway and tha Michael Cruz, in the Service Dept, provided me with excellent customer service. On the way to work, my car happened to run hot on the highway and thank goodness the next exit coming up had an Audi dealership. With no scheduled appointment, Michael calmed me down, got my car checked in, and provided me with a loaner for the day. He called me throughout the day to let me know the status of the repair, and answered all of my questions. His professionalism, care and more importantly, his patience, reflects the true meaning of quality customer service. I am so appreciative to him and the entire team! More
Service The visit and customer service was excellent. The staff was extremely nice and really helpful. The dealership is outstanding and the building is very The visit and customer service was excellent. The staff was extremely nice and really helpful. The dealership is outstanding and the building is very exquisite. More
Great Experience Audi of south Atlanta My experience was one in which I felt comfortable and relaxed through the entire time I was there. There was no pressure, sure Audi of south Atlanta My experience was one in which I felt comfortable and relaxed through the entire time I was there. There was no pressure, sure they wanted the sale. But, I didn't feel like that was the only thing that mattered. TJ, my sales person was knowledgeable and was able to address all my concerns. Love my 2018 Audi, looking forward to long and enjoyable relationship with Audi of South Atlanta. More
Great Experience! Great from start to finish! I had the good fortune of finding Audi of South Atlanta and Jose Alonso, my very professional, friendly, and customer foc Great from start to finish! I had the good fortune of finding Audi of South Atlanta and Jose Alonso, my very professional, friendly, and customer focused Audi specialist. Jose and the management team went to work finding me exactly the car I was looking for even though it was several states away. I could not be more pleased. Oh and my new SQ5.....awesome!! More
BEST EXPERIENCE EVER!! The dealership is outstanding. It is so comfortable and you feel at home. The waiting room is out of this world fabulous. The staff is very friendly The dealership is outstanding. It is so comfortable and you feel at home. The waiting room is out of this world fabulous. The staff is very friendly and make you feel very comfortable the first time you come in. They even offer you snacks and this is by far the best dealership I've been in. More
Best dealership experience Handsdown the best car buying experience!!! I highly recommend Audi South Atlanta, Vernell Jackson was great to work during the whole process of buyin Handsdown the best car buying experience!!! I highly recommend Audi South Atlanta, Vernell Jackson was great to work during the whole process of buying my car making the process painless. More
Very very happy with my new Audi! I have been trying to trade my car in for a very long time but every dealership I have been to turned me away because of my negative equity. Audi Sou I have been trying to trade my car in for a very long time but every dealership I have been to turned me away because of my negative equity. Audi South Atlanta was very helpful, nice, understanding and made this whole process smooth for me! Brandon Murray and Sandra Parks are the best and i am very appreciative of them! I went from a Dodge Charger to an Audi owner!! More
Great Experience By far the best car buying experience I've ever had salesman was A+ I will definitely recommend my family and friends. Thanks you guys. By far the best car buying experience I've ever had salesman was A+ I will definitely recommend my family and friends. Thanks you guys. More
Delivered on what I wanted They delivered on what I wanted and provided a loaner until the deal was complete. Even though the deal was completed on the first day in their new lo They delivered on what I wanted and provided a loaner until the deal was complete. Even though the deal was completed on the first day in their new location, it was a pleasurable experience. More