Audi South Atlanta
Union City, GA
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Great buying experience TJ Colclough: The best sales representative I have delt with in my 45 years of buying cars. I cold called the dealership and TJ answered the phone. He TJ Colclough: The best sales representative I have delt with in my 45 years of buying cars. I cold called the dealership and TJ answered the phone. He went out of his way to answer some questions,and call me back after he actually went and looked at the car. We discussed the change in price and I made an offer of the previous price. Later ge called me and said they would accept. Nexr day I drove the 1 1/2 hour drive to the dealership. New building is very impressive too. The car was parked in their climate controlled inspection area. I came prepaired with a mat to get on the floor, inspected the csr from all angles, inside and out, it was exactly as I expected. After an extensive test drive I was ready to finalize my offer. Offer was accepted and the rest of the purchase procedure was simple. The next day TJ delivered the car to my house 85 miles away. Steven Lee: Throughly explained the deal and approved my 2nd. offer. I felt he was genuine in his word and appreciated me buying this car. Richard Muhammad: I explained my reason for financing only 1/3 to 1/2 of the purchase, and with my excellent credit rating he was able to procure the load at a favorable rate. Audi Atlanta South: Truly a great buying experience. ... More
Audi Q7 Service Another great service from the Audi South Atlanta Team! Michael also informed me of an outstanding recall on the car and set me on the path to gettin Another great service from the Audi South Atlanta Team! Michael also informed me of an outstanding recall on the car and set me on the path to getting that resolved! Thanks Audi South Atlanta! More
Million Dollar Service!! From the moment I entered Audi South Atlanta, I was greeted with a smile, offered refreshments, and spoken to with respect. Keep in mind I called pri From the moment I entered Audi South Atlanta, I was greeted with a smile, offered refreshments, and spoken to with respect. Keep in mind I called prior to arriving because I was purchasing a CPO on a strict budget. Despite my circumstance I was treated as though I was purchasing the most expensive car on the lot! I definitely recommend Audi South Atlanta they have an amazing team that will treat you fair and get you into an amazing vehicle. Thank you Audi South. (Ask for Chaunte, Owen, Rich, and Josh in service- who recommended I come!) DeneathiaE More
Gabriella is the Best! !! I went to just look and test drive a car,Gabriella was my salesperson and she was so kind and accomodating, she made me feel so comfortable on the te I went to just look and test drive a car,Gabriella was my salesperson and she was so kind and accomodating, she made me feel so comfortable on the test drive that I decided to purchase the vehicle. I really appreciate her not being overly aggressive or I was assisted by Gabriella and she was so kind and accomodating when I did a test drive, she explained the features and allowed me to express my concerns, she was patient with me and was not overly aggressive or pushy like some other salespersons i have had in the past. Gabriella is the Best! ! More
I wish I bought from Audi Gwinnett Bought a CPO Q7 on April 14th, 2018. 1) Airport parking service is false advertising. 3 failed attempts with unimaginable excuses from my salesperso Bought a CPO Q7 on April 14th, 2018. 1) Airport parking service is false advertising. 3 failed attempts with unimaginable excuses from my salesperson even letting me pass the airport just for their agent to call and say I can't make it happen and I don't want you to miss your flight! WTH! 2) They are trying to get me to use my insurance to pay for damages to a loaner car that was committed by their driver. 3) They kept my car without completing the wrap and tint in a timely manner. Thankfully they refunded what I paid for the tint and I was able to go elsewhere for hassle free completion. 4) Waiting 2 months and 2 weeks for mats and the spare key after being lied to that the mats have been mailed to me only for them to change it to I have them here at the dealership along the spare key and since I need the car to program the key, I can save shipping cost if you come in to get them both at the same time. This dealership is 3+ hours roundtrip. No I have been waiting for months....just mail the mats. Maybe next trip to Atlanta Hartsfield I will go early for the key. 5) UPS label made for mats but cannot be delivered. I call to check and get "No Ma'am, we will not be giving you anything until you come and pay restitution on the damaged vehicle." Say what?? The vehicle that was perfect when I parked it at the airport and damaged 8 hours after your driver picked it up from the lot while I was out of town because you sold the loaner car that I was driving? 6) 2 emails to the dealership DM were not responded to and he was not available to speak with by telephone THESE 6 POINTS ARE ONLY PIECES OF MY ORDEAL --- DO YOURSELF A FAVOR AND GO ELSEWHERE. More
Great Job Audi South Atlanta! Pleasant car buying experience! My salesperson Brandon Murray was knowledgeable, professional and friendly. There was zero BS or pressure from anyon Pleasant car buying experience! My salesperson Brandon Murray was knowledgeable, professional and friendly. There was zero BS or pressure from anyone at the dealership and I felt at ease the entire time. They even pulled in a car from out of state for me and gave me a great deal in the process. Audi South Atlanta gets my highest recommendation! More
STAY AWAY FROM THIS DEALERSHIP THEY ARE NOT HONEST!!!Let me start by saying I NEVER leave a negative review! I went into Audi South Atlanta to test drive a ve FROM THIS DEALERSHIP THEY ARE NOT HONEST!!!Let me start by saying I NEVER leave a negative review! I went into Audi South Atlanta to test drive a vehicle, made an offer that was accepted. Gave my deposit and was awaiting the car to be serviced. Came back when I was told, only to find the work was not preformed. Upon returning to finalize the sale I test drove the car again only to find the work was yet again NOT done. They tried to pressure me into purchasing the cart before the work was performed (so glad I didn't). I was told to come back the next day and the car would be ready. The next day I received a call from the sales mgr. Ollin Dunford notifying me they decided to go with another offer.…. WHAT YOU HAVE MY MONEY.. since I was already in route to the dealership, I decided to go in and talk to the general mgr. James Boeing who to say the least was very rude, arrogant and dismissive, who abruptly walked away from our conversation like a mad child. So, I decided to call the corporate office Butler Auto Group to notify them of the experience I had. After SEVERAL call with me leaving multiple messages over the course of a week. It’s been 2 weeks I am still awaiting a phone call back from them. Who wants to do business with a company that doesn’t value their CUSTOMES!!!! Be very careful when dealing with this dealership!!!!!!!! They make the myth of auto salesman/dealership very TRUE! More
Awesome Buying Experience We had an awesome buying experience at Audi South Atlanta! Vernell Jackson and the team were amazing. Very professional and courteous staff. We are We had an awesome buying experience at Audi South Atlanta! Vernell Jackson and the team were amazing. Very professional and courteous staff. We are very satisfied with our Honda. I would definitely purchase from this dealership again. More
Kevin was great I love everything about Audi and Kevin customers service was great. Thank y’all so much and this was our first time at South Atlanta I love everything about Audi and Kevin customers service was great. Thank y’all so much and this was our first time at South Atlanta More
My Audi Experience This is my 3rd purchase from Audi South Atlanta and Maurice Davis and his awesome team are behind the reason why. Maurices knowledge of the brand and This is my 3rd purchase from Audi South Atlanta and Maurice Davis and his awesome team are behind the reason why. Maurices knowledge of the brand and exceptional customer service is absolutely phenomenal. His professionalism and genuine personality keeps us coming back. My husband and I would like thank him from the bottom of our heart for always being so patient and caring to our needs. We are finally in our dream car and loving every second of our Audi S5.. 😍 More