Audi South Atlanta
Union City, GA
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Very personal Yulissa is the best service advisor me and my wife ever had and. We both have Audi cars serviced by her. She ads a great value to our experience Yulissa is the best service advisor me and my wife ever had and. We both have Audi cars serviced by her. She ads a great value to our experience More
Swift and stress free purchase of a car Positive environment, helpful and knowledgeable sales and finance rep. Overall they did a great job helping to finalize the sale quick and stress free Positive environment, helpful and knowledgeable sales and finance rep. Overall they did a great job helping to finalize the sale quick and stress free. A big new Audi dealership, excellent coffee machine and a friendly staff (just to fill in mandatory 25 words). More
Service visit The service department was very attentive, professional, and thorough. They made sure I had a loaner vehicle to drive and we’re prompt, I appreciated The service department was very attentive, professional, and thorough. They made sure I had a loaner vehicle to drive and we’re prompt, I appreciated the use of Red Cap to deliver my vehicle. Overall they did a great job. More
Fantastic as always! Every visit I’m treated with the utmost respect. Everyone is knowledgeable, kind, and just amazing individuals. The service department always goes abo Every visit I’m treated with the utmost respect. Everyone is knowledgeable, kind, and just amazing individuals. The service department always goes above and beyond. More
Horrible Experience with Service Ok so I took my Audi to this location to get it serviced and I will say this was the worst experience I’ve had in regards to servicing my vehicle . I Ok so I took my Audi to this location to get it serviced and I will say this was the worst experience I’ve had in regards to servicing my vehicle . I walked in and absolutely none of the staff greeted me until I opened my mouth and said that I needed my vehicle serviced. (How unprofessional). I asked the staff who would be able to service my vehicle and they sent me to Tim Brooks. He and I discussed service plans for the vehicle and I left my car there. They didn’t finish servicing my car until a week later. Throughout the process I communicated back and forth with Tim Brooks who rarely returned my calls and texts about updates regarding my vehicle. Tim told me my car would be ready on several occasions but when I requested updates he always told me a different story. The first time I visited for updates on my car it wasn’t ready. I visited the location a second time since I wasn’t able to get in contact with Tim and asked if my vehicle was ready and he told me it was ready. Tim went to the service area and I followed behind him and lo and behold, my Audi was on the elevated car ramp with it’s parts dismantled on the floor below. Tim then said to me my car would be ready the next day (so he lied). He then told me and said he would call around 5 pm. He did call later when I was on my way to the location with updates and said the car was ready and that a service tech was test driving it, so I went there and my vehicle wasn’t ready....again (still on the ramp with parts dismantled. Once the service was completed on my car Tim withheld my car due to the company that I have a warranty with being closed due to inclement weather (which had nothing to do with me because everything was in order). So I had to wait and additional day to get my vehicle. This inconvenience me because I had to find transportation to and from work because Tim wouldn’t release my vehicle to me. Very disappointed with this Audi location I expected an exceptional experience from and Audi dealership. More
Audi South Service Rocks!!! Kevin and the rest of the service department always greet customers with a smile. They explain everything in detail and are very upfront with costs. I Kevin and the rest of the service department always greet customers with a smile. They explain everything in detail and are very upfront with costs. I never hesitate to leave my Audi with them because I know that quality work will be performed each time. More
Great dealership Knowledgeable sales staff, professional, non-pushy and fair dealing. Good selection of inventory to choose from and facility is first class. Satisf Knowledgeable sales staff, professional, non-pushy and fair dealing. Good selection of inventory to choose from and facility is first class. Satisfied customer, will send friends and family. More
Swift, courteous service Thank you Tim for the swift and courteous service! There was a very short wait for the needed parts to be ordered and delivered to the dealership. Cry Thank you Tim for the swift and courteous service! There was a very short wait for the needed parts to be ordered and delivered to the dealership. Crystal sent a text making scheduling a service appointment easy and convenient. A schedule conflict on my part caused me to have to reschedule the service appt. I had a quick phone call with Darius and he took care of that. Total time at the dealer for the repair work to be completed was 15 minutes! I appreciate the follow up phone call Tim to ensure that everything was completed to my satisfaction. Thanks so much for the 5 star service! More
Excellent buying experience Cedric was the best salesperson that I have worked with in a long time. Cedric worked hard to get me the best deal. He was also transparent and authen Cedric was the best salesperson that I have worked with in a long time. Cedric worked hard to get me the best deal. He was also transparent and authentic! More
There is another professional team in Atlanta Purchased an Audi Q5 today and the whole experience was excellent. From the professional sales guy (QB) who expertly navigated the entire process to t Purchased an Audi Q5 today and the whole experience was excellent. From the professional sales guy (QB) who expertly navigated the entire process to the sales manager (coach) and the awesome finance manager (WR) who carried it over the line. I am happy to be a customer of this winning team! More