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Audi Silver Spring - Service Center

Silver Spring, MD

4.9
287 Reviews

287 Reviews of Audi Silver Spring - Service Center

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December 10, 2022

Quick, seamless, and convenient service. I was greeted warmly and accommodated during my wait which was not long. More

by Natalia2235
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Heard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Nguyen
Dec 12, 2022 -

Audi Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 07, 2022

Very friendly and helpful people. I love that I do not have to miss work as I can use the WiFi to work at a quiet area upstairs while the car is serviced. Good supply of coffee and sn More

by Buia59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Audi Silver Spring responded

Hello, we appreciate you taking the time to leave us this feedback. Safe travels!

December 03, 2022

The Service Department at Audi Silver Spring is top notch! My Service Representative, Dimitra, never fails to go far above and beyond with her customer service. She is professional, knowledgeable and f More

by callangela90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Flick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Audi Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 16, 2022

Service advisor is one of the best, knowledgeable and kept in the loop throughout the process. More

by Tanjila iman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Flick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Heard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Yoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Audi Silver Spring responded

Tanjila, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

November 15, 2022

Great service and completed in the promised time frame. I would recommend this dealership to service your Audi More

by Alex D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Yoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Audi Silver Spring responded

Hi Alex, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 09, 2022

Pleasant staff, car was taken care of, and cleaned after service. Would recommend serving your here. More

by jamesmcast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Flick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Audi Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

November 03, 2022

Recently had my Audi R8 serviced by Audi of Silver Spring. My Service Advisor, Dimitra Anastasopoulos, did an amazing job keeping me informed during the whole processed. She also answered all my quest More

by harper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Audi Silver Spring responded

Hi Harper, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

October 31, 2022

I recently had my Audi S4 in for its routine annual oil service. Dimitra was very helpful in accommodating our schedule and did an excellent job working with the technicians handling our car with the utmos More

by Bruce356
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Flick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Heard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Singham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2022 -

Audi Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 27, 2022

Aris is a miracle worker! ! I have been in touch with my original car dealer (carmax) and the 800 Audi help number (several times) and no one could connect my car to my mobil More

by sgray_luv2bmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aris Kyriakopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Nguyen
Nov 02, 2022 -

Audi Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

October 21, 2022

Mr. Sarecky is fantastic! I had multiple issues with my car that could not be resolved by other dealers (who lacked both the knowledge and interest). I dare say Brian is the first Audi person who has so qu More

by eTron Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Sarecky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2022 -

Audi Silver Spring responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Silver Spring! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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