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Audi Silver Spring - Service Center

Silver Spring, MD

4.9
287 Reviews

287 Reviews of Audi Silver Spring - Service Center

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August 17, 2023

Dimitria Anastasopoulos in the service department has excellent customer service! She is very knowledgeable, helpful and always a pleasure to work with. 5 star service!!! More

by AmyDee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Audi Silver Spring responded

Hi, thank you for your kind review; we are happy to pass along your comments to Dimitria here at Audi Silver Spring! Please don't hesitate to reach out if there's anything additional we can do for you.

August 11, 2023

Love love love the efficient service - Dimitra & Peter are great to work with! It’s the only service center we trust. More

by JBSmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Heard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Audi Silver Spring responded

Hi, thank you for your kind words and this wonderful review! We are happy to pass along your comments to the team here at Audi Silver Spring! Please don't hesitate to reach out if there's anything additional we can do for you.

August 09, 2023

Service at Audi Silver Spring is always top notch. I’ve had 5 Audis, and it’s the only place I trust. More

by Bpichler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2023 -

Audi Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating!

July 22, 2023

Clean, respectful, courteous and has always been about the customer. I pass 2 Audi dealerships to come to Audi Silver Spring. The best! More

by Rod Easter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Schweiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael DiGiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Flick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Heard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valentin Koretsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Yoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serge Calmic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cragg Entwistle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Gordan, Lou Nguyen
Jul 24, 2023 -

Audi Silver Spring responded

Hi Rod, thank you so much for your positive comments about Audi Silver Spring! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 13, 2023

Julie is a pleasure to work with! We mostly communicate upcoming appointments via text and she’s concise, responsive and very knowledgeable. I bought a used RS7 from a non-Audi Deal More

by Travis H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Yoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Audi Silver Spring responded

Travis, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

July 10, 2023

My experience with the service department at Audi Silver Spring was excellent and I will definitely recommend coming here for service. More

by Mrmrmullins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Audi Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating!

June 23, 2023

Came in for a low oil light issue. I was told that my car is possibly burning oil. The appointment was scheduled quickly, customer service was patient with providing answers to all my More

by Luda
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brittany Flick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Audi Silver Spring responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

June 17, 2023

The atmosphere in the service department is always friendly and professional. Regardless of the problems that may arise, I am confident that issues will be resolved without delay. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Heard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Nguyen
Jun 19, 2023 -

Audi Silver Spring responded

Hi John, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about the services you received and thank you again for choosing Audi Silver Spring!

June 17, 2023

Great service, timely response and attention to detail. Descriptive reason and fixes to the issue More

by Griffin Brooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Audi Silver Spring responded

Hi Griffin, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 17, 2023

Audi Service advisor Dimitra A is very attentive, helpful and knows her job very well! More

by Dr Theresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Audi Silver Spring responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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