Audi Silver Spring - Service Center
Silver Spring, MD
287 Reviews of Audi Silver Spring - Service Center
Dimitria Anastasopoulos in the service department has excellent customer service! She is very knowledgeable, helpful and always a pleasure to work with. 5 star service!!! excellent customer service! She is very knowledgeable, helpful and always a pleasure to work with. 5 star service!!! More
Love love love the efficient service - Dimitra & Peter are great to work with! It’s the only service center we trust. are great to work with! It’s the only service center we trust. More
Service at Audi Silver Spring is always top notch. I’ve had 5 Audis, and it’s the only place I trust. I’ve had 5 Audis, and it’s the only place I trust. More
Clean, respectful, courteous and has always been about the customer. I pass 2 Audi dealerships to come to Audi Silver Spring. The best! the customer. I pass 2 Audi dealerships to come to Audi Silver Spring. The best! More
Julie is a pleasure to work with! We mostly communicate upcoming appointments via text and she’s concise, responsive and very knowledgeable. I bought a used RS7 from a non-Audi Deal We mostly communicate upcoming appointments via text and she’s concise, responsive and very knowledgeable. I bought a used RS7 from a non-Audi Dealership and they couldn’t get me the Window Sticker. I tried to use online tools but nothing worked-until I called Julie! She got me the sticker within minutes! When I told her I was going to sell my RS7, in hopes of finding a used SQ8, she told me to let her know if there was anything she could do to help during my search. I took her up on her offer and sent her a couple of VINs to see if any of the cars I was interested in had any major service issues reported and she helped provide insight which led to me picking my current car! This is, by far, my best Dealership experience and I owe it to Julie and her knowledgeable Team in the Service Dept (shoutout to Andy H and Brittany F)! Julie is THE BEST!! More
My experience with the service department at Audi Silver Spring was excellent and I will definitely recommend coming here for service. Spring was excellent and I will definitely recommend coming here for service. More
Came in for a low oil light issue. I was told that my car is possibly burning oil. The appointment was scheduled quickly, customer service was patient with providing answers to all my I was told that my car is possibly burning oil. The appointment was scheduled quickly, customer service was patient with providing answers to all my questions, the diagnosis were provided in the video, and future steps were explained thoroughly. I found out that my mechanic was adding more oil than necessary, thus causing the alert to go off. Audi service department removed extra oil and I am hopeful that nothing got damaged in my car. Thanks again for your professionalism, quick response and sense of confidence you gave me during my appointment with you. More
The atmosphere in the service department is always friendly and professional. Regardless of the problems that may arise, I am confident that issues will be resolved without delay. friendly and professional. Regardless of the problems that may arise, I am confident that issues will be resolved without delay. More
Great service, timely response and attention to detail. Descriptive reason and fixes to the issue Descriptive reason and fixes to the issue More
Audi Service advisor Dimitra A is very attentive, helpful and knows her job very well! and knows her job very well! More