Audi Silver Spring - Service Center

I would like to say how grateful and lucky to have had Max as my service adviser. He showed outstanding professionalism, responsiveness and pure patience. He took the time to explain the problem and reso Max as my service adviser. He showed outstanding professionalism, responsiveness and pure patience. He took the time to explain the problem and resolution in laymen’s terms and in the process saved me thousands of dollars that I would have had to pay at another Audi dealership. Audi Silver Spring is simply the best! More

Excellent and efficient sales when I bought my vehicle 3 months ago. The service is amazing. Dimitra was very prompt in communication and making herself available to address a service issues. Highly recomm months ago. The service is amazing. Dimitra was very prompt in communication and making herself available to address a service issues. Highly recommend this service center and dealership More

Thank you Alex for outstanding Job well done. I appreciate your helpful knowledge, positive attitude and great service consistency. I appreciate your helpful knowledge, positive attitude and great service consistency. More

From checking in for service to the end customer service was fantastic everyone was courteous even if your not working in their area of expertise. was fantastic everyone was courteous even if your not working in their area of expertise. More

The customer service was outstanding, and couldn't have asked for more. I was so pleased with the service. Dimitra went above and beyond to help me get my car back at a hassle-free, readonable time by drop asked for more. I was so pleased with the service. Dimitra went above and beyond to help me get my car back at a hassle-free, readonable time by dropping it at my house. Thank you. More

Dimitra is always so helpful and kind. I know my car is in good hands at Audi Service. I know my car is in good hands at Audi Service. More

I own a 2018 Audi Q5. From my wonderful salesman Atanas, to Ed White, who came to my house today to change out the batteries in my key fobs. I can't say enough! Every ti From my wonderful salesman Atanas, to Ed White, who came to my house today to change out the batteries in my key fobs. I can't say enough! Every time I've been in for service, I'm surprised by the greeting and the care given - as well as the completion time! Ed was extremely knowledgeable, respectful, and so very kind. What a fabulous asset he is!! More

There’s no service like Audi service! I’m impressed every single time I deal with Audi Silver Spring. Responsive, extremely helpful and the customer service is unmatched. Sales team is no I’m impressed every single time I deal with Audi Silver Spring. Responsive, extremely helpful and the customer service is unmatched. Sales team is not aggressive and I’m met with friendly faces every time. I’m the BIGGEST fan of Dimitra in the service department. She’s one of many reasons I keep coming back to Audi Silver Spring. Professional, knowledgeable, helpful and just nice. In a world where it’s hard to find consistently good customer service, Dimitra and Audi Silver Spring deliver high quality daily! My recent service appointment was perfect. Audi tells you exactly what they’re doing, how long it will take and they send a video update! I even bring my non Audi vehicles for service! Customer for life! More

Excellent service. Have bought and had many of my cars serviced here. Customer support has been top notch. Have bought and had many of my cars serviced here. Customer support has been top notch. More

I love taking my car to Audi Silver Spring. The staff is very friendly. The customer service is top notch. I appreciate the videos they send detailing the work and inspections they do to make The staff is very friendly. The customer service is top notch. I appreciate the videos they send detailing the work and inspections they do to make sure my car is always running smoothly. Dimitra is an awesome service rep. She keeps me informed about the progress of my vehicle and always follow up to make sure I'm satisfied with service provided. More