Audi Silver Spring - Service Center
Silver Spring, MD
284 Reviews of Audi Silver Spring - Service Center
I leased two A4s from Tischer. The price was good in both instances. The only problem during the first lease involved my brakes. Two weeks after I was in for service, I brought the car in for Maryland inspec instances. The only problem during the first lease involved my brakes. Two weeks after I was in for service, I brought the car in for Maryland inspection. Maryland found that I had no brakes. As a result, I serviced the second car largely at HBL in Vienna Va. In the first eighteen months, I replaced all the tires and, despite a year of complaints from me concerning clutch function, during which Audi said there was no problem, the manual transmission failed. HBL, Tischer and Audi all insisted that I was responsible for the problem despite my lifetime driving manual transmissions.The car gave off constant electronic warnings, often engine warnings. Sometimes, leaving Tischer after a repair, the engine warning light would go off within two miles of departure. Extra cost of lease equals at least five thousand dollars and innumerable hours of driving and waiting time, time without car, time waiting for rental, etc. Nightmare. More
I purchased a used Audi A6, still under warranty, and two weeks later the car shut off while in transit. I live in Alexandria, VA and looked at the average ratings and comments on local Audi dealerships and weeks later the car shut off while in transit. I live in Alexandria, VA and looked at the average ratings and comments on local Audi dealerships and was none to impressed so I took my car 30 miles up the road to Tishcer instead of 3 miles down the street and I was not disappointed. The issue was diagnosed and repaired promptly and I couldn't be happier with the overall experience. More
I just bought my first Audi and I needed to have my first routine service done. I did not really know what to expect or what I really needed since I don't know much about cars. I found Rai when I came in a routine service done. I did not really know what to expect or what I really needed since I don't know much about cars. I found Rai when I came in and he was extremely helpful and patient with me. I will go back to Rai for all my service issues. This dealership seems to really care about their customers. More
Mr. Winstead was extremely helpful with all the questions that I had regarding replacement parts and the servicing of my car. Not only did he recommend the best products, he also found me the best price. that I had regarding replacement parts and the servicing of my car. Not only did he recommend the best products, he also found me the best price. The customer service of this dealership was outstanding; much better than any of the dealerships that I deal with around the Washington D.C. area. I highly recommend this dealership and Mr. Winstead to any BMW/AUDI/Porsche owner. I will be back! Keep up the good work! More