Audi Silver Spring - Service Center

Exceptional customer service. I want to express my extreme gratitude and awe at the expertise, customer service and niceness of Dimitra. Our car needed work and Dimitra could not h I want to express my extreme gratitude and awe at the expertise, customer service and niceness of Dimitra. Our car needed work and Dimitra could not have been more delightful and helpful. She explained everything clearly and thoroughly to make sure I understand what was going on and what needed to be done. The car was done on time as promised and I am satisfied with the work. Thank you again, Dimitra. More

Quick service stop Thanks Dimitra was not only very efficient and friendly she made sure that I was back on the road quickly after one of your mechanics fixed a small Thanks Dimitra was not only very efficient and friendly she made sure that I was back on the road quickly after one of your mechanics fixed a small seat latching problem. You are lucky to have such a great employee who cares about her job and good customer service. Bill H More

Great fast service of my S4 My service advisor Dimitra did an awesome job of taking care of my car. She followed all of the special requests I had while the car was there for ser My service advisor Dimitra did an awesome job of taking care of my car. She followed all of the special requests I had while the car was there for service, the service was completed quickly, and she showed me some features on my car that I was not aware of. By far the best experience I have had, getting my car serviced. More

Came in to have scheduled service in my vehicle. Service was outstanding as usual!! I scheduled my appointment at a convenient time and dropped my car off. I was kept updated throughout the entire p Service was outstanding as usual!! I scheduled my appointment at a convenient time and dropped my car off. I was kept updated throughout the entire process and was contacted when my vehicle was ready. My car was clean and ready to go when I got there. akways a great experience! More

Happy to service my car with Audi of Silver Spring Been servicing with Audi of Silver Spring since 2003. Every time I come in for service every person I'm in contact with is fantastic. Service is done Been servicing with Audi of Silver Spring since 2003. Every time I come in for service every person I'm in contact with is fantastic. Service is done by the promise time and they keep me in the loop through the whole process. The advisors always explain in detail what's going on with my car and why. The service team here goes above and beyond!! Happy customer always!! More

Service department Diego Minda at Audi silver spring service is great. Very knowledgeable, friendly, respectful, and knows what is required and what can be performed at Diego Minda at Audi silver spring service is great. Very knowledgeable, friendly, respectful, and knows what is required and what can be performed at a later service. He kept me updated on the progress of the car throughout the day. Car was done as requested and cleaned and vacuumed and ready to go when I arrived. Text message updates were helpful. More

Excellent service team Came in for service on my S8 and Evan Singham took care of all my needs and got me all taken care of in a very timely manor. I will definitely be back Came in for service on my S8 and Evan Singham took care of all my needs and got me all taken care of in a very timely manor. I will definitely be back to see Evan and his team. Job well done guys. Thank you More

Had an issue and Evan corrected it fast I had an issue on my first service visit, After unsuccessfully trying to get it rectified I posted a bad review and within 3 or 4 hours I received a c I had an issue on my first service visit, After unsuccessfully trying to get it rectified I posted a bad review and within 3 or 4 hours I received a call from Evan the Service Manager. He apologized for the service I received and promised to correct it. He ordered the parts needed, got me in immediately after the parts came in and my car was fixed at no additional cost to me. This is a very nice dealership, very clean and all of the employees are friendly and professional. I will definitely return here for service and sales. Thanks Evan. More

Best Audi in the DMV I've been to a lot of Audi dealership in the DMV and so far Audi of silver spring is my favorite one. Staffs are knowledgeable and friendly, Getting y I've been to a lot of Audi dealership in the DMV and so far Audi of silver spring is my favorite one. Staffs are knowledgeable and friendly, Getting your car serviced is a breeze, Techs are smart and will educate you. The manager is such a cool dude and really made me feel welcome. My overall experience was fun and satisfying. More

Very helpful and friendly Customer friendly. The salespeople go out of their way to be helpful. Even when the purchase is over (a month ago) the salespeople especially Haley we Customer friendly. The salespeople go out of their way to be helpful. Even when the purchase is over (a month ago) the salespeople especially Haley welcome you back to explain things you might not know about your new car. I find this very comforting since I myself have trouble with all of the computer gadgets More