Audi Silver Spring - Service Center

Best Service I have owned an Audi since 1983. I bought my Audi's from different dealerships within the Maryland area. Audi of Silver Spring MD (MileOne) is very co I have owned an Audi since 1983. I bought my Audi's from different dealerships within the Maryland area. Audi of Silver Spring MD (MileOne) is very convenient to get to for me. I trust the service advisors I talk to. They know how I am, about my car and take care of my car like I do. I have no complaints about any repairs. Always, has been done right the first time. More

Great service! Everyone at this service center is so helpful. I always have very reliable service when I bring my car here. I have gone to other Audi centers in th Everyone at this service center is so helpful. I always have very reliable service when I bring my car here. I have gone to other Audi centers in the past and this one is the best. More

Fabulous Dmitra solves everything Service is always great but Dmitra quickly resolves any questions or problems so I never worry! I had an emergency and she helped me calmly and quick Service is always great but Dmitra quickly resolves any questions or problems so I never worry! I had an emergency and she helped me calmly and quickly More

Visit to Audi silver spring Dimitra was excellent. She is always so helpful and is always willing to go that extra distance for her customers. She is also very friendly kind and Dimitra was excellent. She is always so helpful and is always willing to go that extra distance for her customers. She is also very friendly kind and professional. More

Mr. Lozano should be promoted to a manager position. Mr. Lozano has been always very knowledgeable and super courteous. Very impressed. Keep it up. I had an unpleasant situation with Audi Annapolis. Mr. Mr. Lozano has been always very knowledgeable and super courteous. Very impressed. Keep it up. I had an unpleasant situation with Audi Annapolis. Mr. Lozano lift my spirit up to trust Audi and his employees again. Thank you Eva Tonin More

Don’t bring your car to this dealership They are very unprofessional and don’t care about their customers AT ALL! You trust that your car is going to be in good hands bringing it for service They are very unprofessional and don’t care about their customers AT ALL! You trust that your car is going to be in good hands bringing it for service to your local dealership and they ruin your car, and the worse part is that they don’t want to be liable. Honestly the worst experience of my life! More

Excellent service I've been coming to Audi Silver Spring for service for a few years now, both for work on our 2007 A4, and our new 2018 A4. The staff are prompt, frien I've been coming to Audi Silver Spring for service for a few years now, both for work on our 2007 A4, and our new 2018 A4. The staff are prompt, friendly, and go out of their way to assist you with all issues. Phil Lozano specifically has been a huge help and a great point person for all of our service needs. By far the best Audi service center in the area. More

Excellent customer service Audi of Silver Spring service dept. are very professional and dedicated to their customers. If there is an issue with customers' satisfaction, they wi Audi of Silver Spring service dept. are very professional and dedicated to their customers. If there is an issue with customers' satisfaction, they will go "Above and Beyond" to rectify the situation in a timely manner. For the first time a few weeks ago, I dropped off my A8 for major services, and there was a technical problem with the messaging app they use to provide clients a real-time update on their car; which resulted in them not notifying me after deciding to keep the car overnight. Even though the reason for keeping my overnight was due to unavailability of necessary parts to fix the car, they took responsibility for the brief, break in communication that transpired. They washed, cleaned and refueled my car, free-of-charge after the service was completed the next day and delivered the car, in the rain, to my apartment. Thank you, Evan, for your leadership, and Dimitra, for your professionalism and for handling a frustrating situation with patience and smile More

Flat tire! My daughter got a flat tire in our 2018 Q5 last night. Peter Heard went above and beyond in getting tired replaced on a very expedient fashion on A ra My daughter got a flat tire in our 2018 Q5 last night. Peter Heard went above and beyond in getting tired replaced on a very expedient fashion on A rainy Friday morning. It was a pleasure to work with him. A true professional! More

Very satisfied..!! Audi did everything possible to get us back on the road to New York..... Great service..!! We greatly appreciated it...!!! They went the extra distan Audi did everything possible to get us back on the road to New York..... Great service..!! We greatly appreciated it...!!! They went the extra distance to get our service problem resolved... More