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Audi Silver Spring - Service Center

Silver Spring, MD

4.9
287 Reviews

287 Reviews of Audi Silver Spring - Service Center

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December 08, 2018

Great customer service Appreciate Julie Yoo’s great continued customer service. I brought my car in for repair the other day. The issue was identified properly and I really More

by CBBC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Yoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2018 -

Audi Silver Spring responded

Cari, we're so glad that we were able to go above and beyond your expectations! If you're ever in need of more help, please let us know! We hope you have a wonderful day!

November 08, 2018

Great Customer Service I absolutely loved the service I received at Audi of Silver Spring the staff was so attentive to me as well as warm and welcomed. Julie was great! As More

by Lisa1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Yoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2018 -

Audi Silver Spring responded

Lisa, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Audi Silver Spring. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 02, 2018

Great customer experience When your check engine light comes on, you assume it’s a minor fix. In my case, it turned out to be a major engine issue with coolant leaking into the More

by Wishcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Singham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2018 -

Audi Silver Spring responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

October 31, 2018

Dimitra Anastasopoulos : Top notch! It's always very hard to find good employees that create memorable experiences. Dimitra is not only high skilled but extremely sincere and passionate. More

by Demarcomsu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Audi Silver Spring responded

Hello, reviews like this give us motivation and help us ensure we provide high-quality care. If you're ever in need of more help, please let us know! We hope you have a great day!

October 30, 2018

Great service Julie was great, she helped me with everything I needed I highly recommend her to anything looking for anything at Audi as a collective . Thanks More

by Anb123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Yoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Audi Silver Spring responded

Thank you for your great feedback and recommendation of Julie! We hope to be of service to you again in the future. Best wishes, Audi Silver Spring

October 28, 2018

Audi Silver Spring Service Julie provided excellent customer service. She went above and beyond to make sure I was taken care of. I would not bring my car anywhere else. More

by Sixcody125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Yoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2018 -

Audi Silver Spring responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Audi Silver Spring. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 26, 2018

Excellent! My experience was excellent from all individuals at Audi silver spring, This is how it should be done. Everything was handled in a timely and professi More

by Aator77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Yoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2018 -

Audi Silver Spring responded

Hello, thank you so much for your positive comments about Audi Silver Spring! Please reach out to us if there is anything else we can do for you! We hope you have a great day!

October 26, 2018

Excellent Customer Service! Julie is very friendly, thorough, knowledgeable, and professional. She is persisant on getting the repairs done properly. I will intend on coming back More

by Phanbaduy9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Yoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2018 -

Audi Silver Spring responded

We're glad to hear Julie delivered such a great experience. If there's anything further we can do for you, we are happy to help! Have an awesome day!

October 26, 2018

Truly exceptional service! Julie Yoo was very knowledgeable. The service staff was top notch. If you have an Audi, you need to service it at Audi Silver Spring! More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Singham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Yoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2018 -

Audi Silver Spring responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

October 18, 2018

10k mile maintenance The entire experience at the dealership was wonderful. From my personal service advisor to the technician to the person cleaning the car everything wa More

by Beneficial
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2018 -

Audi Silver Spring responded

Thanks for the kind words and recommendation! If you have any further questions, please give us a call. We're always happy to help!

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