Audi Silver Spring - Service Center

Very experienced I have been to this dealership before and they continue to meet my expectations, they are a very busy dealer ship but they get the job done and my veh I have been to this dealership before and they continue to meet my expectations, they are a very busy dealer ship but they get the job done and my vehicle runs like the first time I got it More

Service Dimitra A is very professional and knows exactly what she’s talking about. I know not much about Audi vehicles and feel very comfortable now knowing m Dimitra A is very professional and knows exactly what she’s talking about. I know not much about Audi vehicles and feel very comfortable now knowing more than I did before. Great service from her and I will defiantly recommend to my friends and family! More

Wonderful experience! I brought my car in for its first service and Dimitra was very helpful and knowledgeable. I will be returning back for all my services. I brought my car in for its first service and Dimitra was very helpful and knowledgeable. I will be returning back for all my services. More

Excellent service Great service, polite employees will definitely go back, as soon as I walked in I was welcomed by Dimitra, she knew what she was talking about and was Great service, polite employees will definitely go back, as soon as I walked in I was welcomed by Dimitra, she knew what she was talking about and was very helpful More

Service Repair Dimitra was able to get me in to service my vehicle right away. It was a great customer service experience that I would recommend to my friends! Will Dimitra was able to get me in to service my vehicle right away. It was a great customer service experience that I would recommend to my friends! Will be back again. More

Great customer service! Brought my Audi in for repair work. Dimitra was the best. Her customer service was beyond compare! Great experience, will go back for future repair ne Brought my Audi in for repair work. Dimitra was the best. Her customer service was beyond compare! Great experience, will go back for future repair needs. More

Service at your fingertips I have owned a Mercedes, an Infinity, and now an Audi, and I must say that out of all three of them the best customer service I've ever received has b I have owned a Mercedes, an Infinity, and now an Audi, and I must say that out of all three of them the best customer service I've ever received has been from Audi. my service consultant Dimitra always goes above and beyond to try to accommodate me, never loses her cool, is extremely patient and actively listens. I truly appreciate her tactfulness and attention to detail. More

Service with a Smile I visited this Audi for service. Dimitra was extremely friendly and went above and beyond for me. I highly recommend this location and Dimitra, who of I visited this Audi for service. Dimitra was extremely friendly and went above and beyond for me. I highly recommend this location and Dimitra, who offers great customer service! More

Honest service advisor I like the service I receive at Audi Silver Springs! I don't always like the cost of the repairs, but that is to be expected when you are paying for I like the service I receive at Audi Silver Springs! I don't always like the cost of the repairs, but that is to be expected when you are paying for services not on warranty. Dimitra, however tries to do all she can to help cushion the blow and makes sure the work is done on schedule. I have never had a major repair that she didn't go out of her way to make the experience comfortable for me, to include providing a loaner vehicle and applying current discounts and other sales bonuses to lesson the cost. I truly appreciate Dimitra as my service specialist! More

Top Notch Customer Service Recently, my three month old Audi would not start while traveling on business in Maryland. Silver Spring Audi went above and beyond trying to get me b Recently, my three month old Audi would not start while traveling on business in Maryland. Silver Spring Audi went above and beyond trying to get me back home to New York that same day in which they succeeded. They turned around a really bad day into a very positive experience. I especially cannot thank Dimitra, Evan, and the technician (I forgot his name) enough!!! I almost wished I lived in Maryland so I could have them service my car anytime. Thank you!!! More