Back

Audi Silver Spring - Service Center

Silver Spring, MD

4.9
284 Reviews

284 Reviews of Audi Silver Spring - Service Center

Sort by
June 26, 2024

Genuine Concern for the wellbeing of your vehicle. Customer Service is attentive and kind. Dimitra was always communicating updates and even walked me back to see vehicle in the shop. More

by Bmath001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Audi Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 25, 2024

This is my third time here and what an awesome team to work with ! Great communication ,everything done on time and clean work. More

by daudiman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Audi Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 24, 2024

I would like to say how grateful and lucky to have had Max as my service adviser. He showed outstanding professionalism, responsiveness and pure patience. He took the time to explain the problem and reso More

by bpisarra1102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Audi Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

May 01, 2024

Excellent and efficient sales when I bought my vehicle 3 months ago. The service is amazing. Dimitra was very prompt in communication and making herself available to address a service issues. Highly recomm More

by rezaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Atanas Ivanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Audi Silver Spring responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 17, 2024

Thank you Alex for outstanding Job well done. I appreciate your helpful knowledge, positive attitude and great service consistency. More

by ABS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Heard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Max
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Audi Silver Spring responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

December 27, 2023

From checking in for service to the end customer service was fantastic everyone was courteous even if your not working in their area of expertise. More

by Mia
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Flick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Audi Silver Spring responded

Hello Mia, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

December 18, 2023

The customer service was outstanding, and couldn't have asked for more. I was so pleased with the service. Dimitra went above and beyond to help me get my car back at a hassle-free, readonable time by drop More

by regiyak
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Audi Silver Spring responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 12, 2023

Dimitra is always so helpful and kind. I know my car is in good hands at Audi Service. More

by yogi.eaten0x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Flick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Heard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Nguyen
Dec 13, 2023 -

Audi Silver Spring responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for choosing Audi Silver Spring as your first choice for service!

December 04, 2023

I own a 2018 Audi Q5. From my wonderful salesman Atanas, to Ed White, who came to my house today to change out the batteries in my key fobs. I can't say enough! Every ti More

by dentino4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Atanas Ivanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Audi Silver Spring responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 09, 2023

Excellent service. Have bought and had many of my cars serviced here. Customer support has been top notch. More

by erusse2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2023 -

Audi Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver an excellent service to all of our valued customers. Reviews like yours help us to continually improve.

2
...