Audi Silver Spring - Service Center

Quick and easy Easy to contact to schedule a service appt via an email to a service advisor,, quick scheduling (next day), Good service (did exactly what they said t Easy to contact to schedule a service appt via an email to a service advisor,, quick scheduling (next day), Good service (did exactly what they said they would do), quick turn-around (half a day), and very responsive More

Excellent customer and technical service.Courteous staff Excellent customer and technical service. Courteous staff and very convenient to have a loaner. I don’t recall the name of the staff who tidied t Excellent customer and technical service. Courteous staff and very convenient to have a loaner. I don’t recall the name of the staff who tidied the car. He was very pleasant and the car was sparkling like new. Thank you! More

Great service and meticulous work. Techs are well trained and they know what they are doing. Evan (Service Director) & Dimitra (Service Advisor) are the best! and they know what they are doing. Evan (Service Director) & Dimitra (Service Advisor) are the best! More

A4 Service My A4 need some service. It got a little complicated than was expected. Julie walked me through all of the options. She even reached out to Audi of Am My A4 need some service. It got a little complicated than was expected. Julie walked me through all of the options. She even reached out to Audi of America to see what they could do to help. Overall I was extremely satisfied with all the effort and clear communication. More

It was an absolute pleasure working with Julie throughout my service experience. She was an absolute delight to talk to, so personable and pleasant; made the dreaded service visit much more tolerable! my service experience. She was an absolute delight to talk to, so personable and pleasant; made the dreaded service visit much more tolerable! More

On June 19th, I purchased the Audi Q5 and I’m very pleased thus far with the car. On June 26, I experienced trouble with the vehicle not allowing me to put the car in the Drive mode and displayed a w pleased thus far with the car. On June 26, I experienced trouble with the vehicle not allowing me to put the car in the Drive mode and displayed a warming signal to park vehicle. I had car towed to dealer that evening. The next morning at 8:00 am Dimitra A. , service department, called to let me know the car had been driven and assessed-found no warning. Dimitra reviewed with me what she thought was the issue and explained the car was in the PARK emergency mode. Julie, service department, assisted me by FaceTime to try to resolve the problem. I appreciate both ladies dedicated service. More

Everything was done quicker than expected....and the videos are a great way to illustrate any potential issues with the car. Christian was super responsive videos are a great way to illustrate any potential issues with the car. Christian was super responsive More

Alex has made it so easy for me to get my car’s regular service and recall work scheduled and done. He made the appointment, picked up the car and returned it to me. You can’t get better personal service service and recall work scheduled and done. He made the appointment, picked up the car and returned it to me. You can’t get better personal service than that More

Excellent customer service and quick service!! I was in and out without appointment! She answered all my questions and gave me great recommendations! Will be back for sure! Ask for julie yoo and out without appointment! She answered all my questions and gave me great recommendations! Will be back for sure! Ask for julie yoo More