Audi Silver Spring - Service Center
Silver Spring, MD
287 Reviews of Audi Silver Spring - Service Center
Excellent service department. Dimitra is awesome - very knowledgeable and friendly. Customer service is her number one objective. She has helped me for many years. Just great ! knowledgeable and friendly. Customer service is her number one objective. She has helped me for many years. Just great ! More
The people i had the opportunity to interact with agree were great. They are the best. The dealership cost for my brakes repair another story. were great. They are the best. The dealership cost for my brakes repair another story. More
The best people to work who cares about you no matter what circumstances you are in! Dimitra is the best to work with!!! Always in good hands!!! what circumstances you are in! Dimitra is the best to work with!!! Always in good hands!!! More
The Service Dept at Audi is bar none! Additionally my regular rep Christian always goes above & beyond to ensure my satisfaction. The team is always there to help, and they regularly keep my best interes regular rep Christian always goes above & beyond to ensure my satisfaction. The team is always there to help, and they regularly keep my best interest in mind. 10/10 Would recommend buying from Audi - Silver Spring More
Good service so far. However time will as we move on. There are a couple of things I’m not thrilled about and will address in the near future. There are a couple of things I’m not thrilled about and will address in the near future. More
Great service we had to have routine maintenance and a few recalls updated. We were scheduled during a snow storm and Dimitra kept us posted so we could reschedule once leaner cars were made available. few recalls updated. We were scheduled during a snow storm and Dimitra kept us posted so we could reschedule once leaner cars were made available. More
I recently brought my Audi Q5 in for routine service offered n my extended warranty. I consistently receive prompt attention and ease in scheduling service. My Service Manager, Peter Heard, is always qu offered n my extended warranty. I consistently receive prompt attention and ease in scheduling service. My Service Manager, Peter Heard, is always quick to return my calls and keeps me informed of additional services suggested. I appreciate the option of a loaner car although this visit did not require one. More
Dimitria was wonderful!!! Very polite and respectful. I sent her a text requesting someone look at my car since the engine light would not go off. She was prompt with her response and very attentive to my sent her a text requesting someone look at my car since the engine light would not go off. She was prompt with her response and very attentive to my follow up texts. I love getting my car serviced at this location. More
Excellent service. I recently had surgery and was unable to drive my Audi to the dealership for the 55k maintenance and replacement of my battery. Christian was very responsive, attentive, and kind regardin to drive my Audi to the dealership for the 55k maintenance and replacement of my battery. Christian was very responsive, attentive, and kind regarding my situation. He worked with me to make sure my vehicle was towed for a scheduled appointment, quickly and thoroughly serviced and returned to me. I appreciated his constant communication and the arrangements made to satisfy my request. I will continue to work with Christian to manage the care of my vehicle. More
Customer service was excellent!I didn’t have to wait for Customer service was excellent! I didn’t have to wait for long to get the appointment. Will recommend to get there car service from Audi of Silver s Customer service was excellent! I didn’t have to wait for long to get the appointment. Will recommend to get there car service from Audi of Silver spring. More