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Audi Silver Spring - Service Center

Silver Spring, MD

4.9
287 Reviews

287 Reviews of Audi Silver Spring - Service Center

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February 26, 2021

Excellent service department. Dimitra is awesome - very knowledgeable and friendly. Customer service is her number one objective. She has helped me for many years. Just great ! More

by JBC1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Max
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2021

The people i had the opportunity to interact with agree were great. They are the best. The dealership cost for my brakes repair another story. More

by j3aws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
MJ Alex
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2021 -

Audi Silver Spring responded

Hello, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Audi Silver Spring!

February 19, 2021

The best people to work who cares about you no matter what circumstances you are in! Dimitra is the best to work with!!! Always in good hands!!! More

by Hak0223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Singham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Audi Silver Spring responded

Hi, we appreciate your positive review about your recent experience with us! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 19, 2021

The Service Dept at Audi is bar none! Additionally my regular rep Christian always goes above & beyond to ensure my satisfaction. The team is always there to help, and they regularly keep my best interes More

by acollins11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Flick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Yoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
MJ Alex
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Fotos-Lawton
Feb 22, 2021 -

Audi Silver Spring responded

Hi, we're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

February 19, 2021

Good service so far. However time will as we move on. There are a couple of things I’m not thrilled about and will address in the near future. More

by Jehowell2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitra Anastasopoulous
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Audi Silver Spring responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 17, 2021

Great service we had to have routine maintenance and a few recalls updated. We were scheduled during a snow storm and Dimitra kept us posted so we could reschedule once leaner cars were made available. More

by estesman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Audi Silver Spring responded

Hello Estesman, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

February 15, 2021

I recently brought my Audi Q5 in for routine service offered n my extended warranty. I consistently receive prompt attention and ease in scheduling service. My Service Manager, Peter Heard, is always qu More

by dietphro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Heard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Audi Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We want all our customers to feel this way when leaving our dealership! We look forward to your next visit! Take care!

February 10, 2021

Dimitria was wonderful!!! Very polite and respectful. I sent her a text requesting someone look at my car since the engine light would not go off. She was prompt with her response and very attentive to my More

by Dgraham1231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Audi Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 10, 2021

Excellent service. I recently had surgery and was unable to drive my Audi to the dealership for the 55k maintenance and replacement of my battery. Christian was very responsive, attentive, and kind regardin More

by acbates1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Fotos-Lawton
Feb 13, 2021 -

Audi Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

January 28, 2021

Customer service was excellent!I didn’t have to wait for Customer service was excellent! I didn’t have to wait for long to get the appointment. Will recommend to get there car service from Audi of Silver s More

by Raj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Fotos-Lawton
Jan 29, 2021 -

Audi Silver Spring responded

Hi Raj, thank you for your support! We're happy we could help. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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