Audi Silver Spring - Service Center

Very nice, helpful employees . Concerned with customer satisfaction and comfort and ease in getting vehicle serviced. Facility is very clean and scheduling service online is easy and quick. Overall very satisfaction and comfort and ease in getting vehicle serviced. Facility is very clean and scheduling service online is easy and quick. Overall very satisfied with the entire service experience. I will return in 10,000 miles! More

Dimitra is simply amazing, she's attentive and caring and constantly on top of every detail. She brings a level of professionalism that is refreshing. constantly on top of every detail. She brings a level of professionalism that is refreshing. More

Excellent customer service and professionalism received from Dimitra Anastasopoulos of the Service Department. Great experience from Dimitra Anastasopoulos of the Service Department. Great experience More

Evan (Service Manager), Dimitra (Service Advisor) and Ricardo (Technician) are simply fantastic. I had recently purchased an Audi Q7 and brought the car in immediately for service. Evan greeted and congr Ricardo (Technician) are simply fantastic. I had recently purchased an Audi Q7 and brought the car in immediately for service. Evan greeted and congratulated me on the new purchase followed by Dimitra who sat down with me and explained next steps in complete detail. I received a very thorough review from Ricardo who stepped me through all his findings. We went through the action plan in detail where recommendations were brought forth and everything was competed in a timely fashion. There are no gimmicks here where "you need this and that fixed immediately!". The staff was upfront about what needed to be done and what to keep an eye on. This is what makes Audi Silver Spring the de-facto service center for all your Audi service needs. Here, you get an up front assessment and you're treated like person and not a bank account. The Mile One circle of dealerships there in Silver Spring are the gold standard when it comes to service. It doesn't matter where you bought your car from, there's only one place to get your cars serviced. I couldn't have asked for a better experience. Audi Silver Spring is the gold standard in which every dealership should strive for. Period. More

Pleasant environment, very professional staff. I would highly recommend their services and high-end vehicles. Dimitra, my representative is always attentive and willing to help. highly recommend their services and high-end vehicles. Dimitra, my representative is always attentive and willing to help. More

The team at Audi Silver Spring Made the process very easy. The team was very attentive and professional. Everything was fine faster than expected. I will be going back! easy. The team was very attentive and professional. Everything was fine faster than expected. I will be going back! More

Second purchase from Alex. Numerous purchases from Audi Silver Spring over the years. Alex is fantastic. 5 star experience, no hesitation. Great overall experience in both sales and service. Silver Spring over the years. Alex is fantastic. 5 star experience, no hesitation. Great overall experience in both sales and service. More

Love love love my Audi dealership! The folks at the service department are professional, transparent, and passionate about customer service. They are so delightful that I purposely never get a loaner w service department are professional, transparent, and passionate about customer service. They are so delightful that I purposely never get a loaner when I'm in for routine service. I bring my small dog with me and the whole team gives her belly rubs! 0h, my Q3 is also great 🙂 More

So friendly and professional. Hassle free maintenance and computerized reports via video make service appointments less daunting. Nice waiting area with coffee and snacks is a plus! computerized reports via video make service appointments less daunting. Nice waiting area with coffee and snacks is a plus! More