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Audi Silver Spring - Service Center
Silver Spring, MD
287 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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287 Reviews of Audi Silver Spring - Service Center
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January 08, 2022
The service staff specifically,-Dimitra Anastasopoulos has consistently shown her knowledge, professional skills, kindness and willingness to provide a high level of service to the Audi customer. I would has consistently shown her knowledge, professional skills, kindness and willingness to provide a high level of service to the Audi customer. I would also like to mention service repair staff. The professionalism of the videos describing the car issues is notable. More
by Harrisval
January 07, 2022
The dealer was very responsive, keeping me informed throughout the repair process. And I always need the timeline of the work required. In particular, it was great working with Dimitra Anastasopoulos. throughout the repair process. And I always need the timeline of the work required. In particular, it was great working with Dimitra Anastasopoulos. More
by zprezz8943
Employees Worked With
December 20, 2021
I am so thankful I went to Audi Silver Spring. Dimitra Anastasopoulos is the best! Highly recommend her for all your service needs. I felt that she did her best to help me given the circumstances. A mecha Anastasopoulos is the best! Highly recommend her for all your service needs. I felt that she did her best to help me given the circumstances. A mechanic told me I needed a new engine which scared me, but thank God that was not the case. Dimitra is attentive, patient, and works on your behalf. I really appreciate all she did for me. More
by Kia Clay
Employees Worked With
December 15, 2021
I bought my first Audi from Alex in June of 2020. Everytime I have returned to the dealership for scheduled maintenance, it has been a great experience. And this last time, Alex and I just had a chan Everytime I have returned to the dealership for scheduled maintenance, it has been a great experience. And this last time, Alex and I just had a chance to catch up. Looking forward to more visits and purchases. More
by phpw86
Employees Worked With
Other Employees :
Alex Max, Christian Fotos-Lawton
November 22, 2021
Excellent Dealership! The General Manager is the most professional, kind and accommodating of all the Audi DC Stores! This dealership is impeccably clean and beautiful. The sales associates are very frie professional, kind and accommodating of all the Audi DC Stores! This dealership is impeccably clean and beautiful. The sales associates are very friendly and well mannered with customers. The Service department of Audi of Silver Spring is extremely efficient and give you back your vehicle clean and shiny! I leased many Audi’s from Audi of Silver Spring and will never lease or service my Audi’s from no other Audi dealer. They are the best and no other Audi store can compare! Thank you to a great store with a great staff. A truly enjoyable visit every time! More
by Ellegreco1
Employees Worked With
Other Employees :
Christian Fotos-Lawton
November 06, 2021
Very nice, helpful employees . Concerned with customer satisfaction and comfort and ease in getting vehicle serviced. Facility is very clean and scheduling service online is easy and quick. Overall very satisfaction and comfort and ease in getting vehicle serviced. Facility is very clean and scheduling service online is easy and quick. Overall very satisfied with the entire service experience. I will return in 10,000 miles! More
by Lolli
Employees Worked With
Christian Fotos-Lawton
September 02, 2021
Dimitra is simply amazing, she's attentive and caring and constantly on top of every detail. She brings a level of professionalism that is refreshing. constantly on top of every detail. She brings a level of professionalism that is refreshing. More
by Christian
Employees Worked With
August 18, 2021
Excellent customer service and professionalism received from Dimitra Anastasopoulos of the Service Department. Great experience from Dimitra Anastasopoulos of the Service Department. Great experience More
by Chiquetta B
Employees Worked With
July 20, 2021
Evan (Service Manager), Dimitra (Service Advisor) and Ricardo (Technician) are simply fantastic. I had recently purchased an Audi Q7 and brought the car in immediately for service. Evan greeted and congr Ricardo (Technician) are simply fantastic. I had recently purchased an Audi Q7 and brought the car in immediately for service. Evan greeted and congratulated me on the new purchase followed by Dimitra who sat down with me and explained next steps in complete detail. I received a very thorough review from Ricardo who stepped me through all his findings. We went through the action plan in detail where recommendations were brought forth and everything was competed in a timely fashion. There are no gimmicks here where "you need this and that fixed immediately!". The staff was upfront about what needed to be done and what to keep an eye on. This is what makes Audi Silver Spring the de-facto service center for all your Audi service needs. Here, you get an up front assessment and you're treated like person and not a bank account. The Mile One circle of dealerships there in Silver Spring are the gold standard when it comes to service. It doesn't matter where you bought your car from, there's only one place to get your cars serviced. I couldn't have asked for a better experience. Audi Silver Spring is the gold standard in which every dealership should strive for. Period. More
by Mr.kennykong
