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Audi Silver Spring - Service Center
Silver Spring, MD
292 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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292 Reviews of Audi Silver Spring - Service Center
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February 02, 2022
The Service Department is efficient and professional and friendly. Christian always welcomes me as an old friend. A minor issue is that sometimes it’s difficult to reach the Service Department on the friendly. Christian always welcomes me as an old friend. A minor issue is that sometimes it’s difficult to reach the Service Department on the phone. To avoid delays I communicated with them online and promptly received an appointment. More
by healybri45
Employees Worked With
Christian Fotos-Lawton
February 02, 2022
Christian is great! I’ve scheduled all my service appointments with him for the 5 years I’ve had my Audi. He always has a pleasant demeanor and is very knowledgeable and honest. He always takes to th appointments with him for the 5 years I’ve had my Audi. He always has a pleasant demeanor and is very knowledgeable and honest. He always takes to the time to explain any repairs and general maintenance of the car and answer my thousands of questions. Lol More
by Tyneise04
Employees Worked With
Christian Fotos-Lawton
January 31, 2022
I've always enjoyed working with Dimitra @ Audi Silver Spring. She has set up appointments during times when electronic scheduling was impossible. She has helped me trouble shoot problems and triage the Spring. She has set up appointments during times when electronic scheduling was impossible. She has helped me trouble shoot problems and triage them. She has gotten work estimates for me. She is trustworthy and reliable. She is the primary reason I return to Audi Silver Spring for my service needs through the lifetimes of two Audis. More
by Fred Ryland
January 24, 2022
The staff is always efficient, professional, courteous, honest, personable, and accommodating. It’s always the case. honest, personable, and accommodating. It’s always the case. More
by MfitzG
Employees Worked With
January 22, 2022
Took my Audi in for service. The service technician unplugs my dashcam power supply. In my dashcam video, the Service Director Evan (off video) points to the dashcam, and the service technician promptl unplugs my dashcam power supply. In my dashcam video, the Service Director Evan (off video) points to the dashcam, and the service technician promptly said yeah, I know how to take care that. Then you see the video/dashcam shake because "B" has unplugged my car's dashcam power supply. They never plugged back in my dashcam's power supply. Not cool and not professional. I don't know why you have something to hide or what. They have never done that before. Dimitra usually handles my service, but she was out that day. More
by J
January 08, 2022
The service staff specifically,-Dimitra Anastasopoulos has consistently shown her knowledge, professional skills, kindness and willingness to provide a high level of service to the Audi customer. I would has consistently shown her knowledge, professional skills, kindness and willingness to provide a high level of service to the Audi customer. I would also like to mention service repair staff. The professionalism of the videos describing the car issues is notable. More
by Harrisval
January 07, 2022
The dealer was very responsive, keeping me informed throughout the repair process. And I always need the timeline of the work required. In particular, it was great working with Dimitra Anastasopoulos. throughout the repair process. And I always need the timeline of the work required. In particular, it was great working with Dimitra Anastasopoulos. More
by zprezz8943
Employees Worked With
December 20, 2021
I am so thankful I went to Audi Silver Spring. Dimitra Anastasopoulos is the best! Highly recommend her for all your service needs. I felt that she did her best to help me given the circumstances. A mecha Anastasopoulos is the best! Highly recommend her for all your service needs. I felt that she did her best to help me given the circumstances. A mechanic told me I needed a new engine which scared me, but thank God that was not the case. Dimitra is attentive, patient, and works on your behalf. I really appreciate all she did for me. More
by Kia Clay
Employees Worked With
December 15, 2021
I bought my first Audi from Alex in June of 2020. Everytime I have returned to the dealership for scheduled maintenance, it has been a great experience. And this last time, Alex and I just had a chan Everytime I have returned to the dealership for scheduled maintenance, it has been a great experience. And this last time, Alex and I just had a chance to catch up. Looking forward to more visits and purchases. More
by phpw86
Employees Worked With
Other Employees :
Alex Max, Christian Fotos-Lawton
