Audi Silver Spring

The best customer I have ever received buying anything! My husband and I found a car on their website we wanted to check out in person so we came and started working with Spencer. He showed us the car, wen My husband and I found a car on their website we wanted to check out in person so we came and started working with Spencer. He showed us the car, went on a test drive and got our trade in appraised within 30 minutes, which was so helpful since we had our 2 kids with us. With help from Mike M., Spencer was able to get us a seriously great deal on our new car! Serge in the finance office made everything super fast so we can get ours kids home. All the staff here are so kind and offered refreshments to us and our kids often. I really enjoyed my experience here and would recommend everyone to do business with this dealership! More

Enjoyable experience Spencer did a great job of working with the staff at Audi Silver Spring to get us a price with which we felt comfortable. He took time to show us all Spencer did a great job of working with the staff at Audi Silver Spring to get us a price with which we felt comfortable. He took time to show us all the many features in our new Q3 and set up our phones to take advantage of all the options. We never felt pressured to make a decision, but in the end, the decision was easy. I would recommend both Audi of Silver Spring and Spencer the next time you are looking for a high end car that comes with the best possible price More

Service Visit Christian is the absolute best! Not only does he give great customer service, but he recognizes me upon return visits and is just so personable. I st Christian is the absolute best! Not only does he give great customer service, but he recognizes me upon return visits and is just so personable. I strongly recommend this dealership and Christian to anyone looking for a pleasant experience. I really enjoy coming here. More

Awesome premium car owning experience Three people: Christian Fotos-Lawton, Brian Sarecky, and Valentin Koretsky. They made buying, owning, and servicing an Audi a terrific experience. Eve Three people: Christian Fotos-Lawton, Brian Sarecky, and Valentin Koretsky. They made buying, owning, and servicing an Audi a terrific experience. Every time I came into the dealer they remembered my name and who I was, took my concerns seriously; and were friendly, helpful, and efficient. The facility is immaculate, and my car always leaves likewise. Christian in service always has my car in and out quickly, and running great. I’m treated like a top customer every time. I won’t buy or service an Audi anywhere else. More

Great customer service Mr. Singham was amazing. Very accommodating and willing to help. I would recommend his service department and appreciate all the help. He is a grea Mr. Singham was amazing. Very accommodating and willing to help. I would recommend his service department and appreciate all the help. He is a great asset More

Spence was wonderful to work with. He actually spent a few hours without pressure last summer working with me. I didn’t buy at that time but came back today. No pressure - great customer service. few hours without pressure last summer working with me. I didn’t buy at that time but came back today. No pressure - great customer service. More

Couldn't resist the car Had an amazingly easy purchase from Spence Thompson, he managed to get me the exact car that I wanted at the exact trim level. A+ customer service. I Had an amazingly easy purchase from Spence Thompson, he managed to get me the exact car that I wanted at the exact trim level. A+ customer service. I appreciate his prompt attention and constant updates. The whole team there worked so well together and it made for such a pleasant experience. More

Best Dealership I bought a new A5 From this dealership. The purchasing process was very efficient and well-managed. Alex and Valentin was attentive and answered all o I bought a new A5 From this dealership. The purchasing process was very efficient and well-managed. Alex and Valentin was attentive and answered all of my questions. Audi offered a good trade-in and provided additional incentives. I highly recommend this dealership. More

John Harris review of Purchasing a Q7 Audi from Alex Max When I was introduced to Alex Max he immediately came across as an extremely friendly salesperson whose main objective was clearly to make me feel com When I was introduced to Alex Max he immediately came across as an extremely friendly salesperson whose main objective was clearly to make me feel comfortable and relaxed as I began making queries about the type of vehicle I was interested in. Any question or concern he addressed with a solution or suggestion as appropriate. One by one he addressed all of my questions and concerns and worked quickly with me to hone in on the vehicle i ( and more importantly my wife who was not able to be there) wanted. He came up with an alternative that saved me money, and pointed out the advantages of making a purchase during this holiday season vs. President's Day sales. Bottom line - my experience with Alex was pleasant and informative; and my concerns quickly addressed. He truly is a credit to Audi Silver Spring. John Harris More

Great service, makes sure the customer is happy and maintains consistent communication, goes above and beyond. Always responded quickly via phone or text, gave us a great sense of confidence that our r maintains consistent communication, goes above and beyond. Always responded quickly via phone or text, gave us a great sense of confidence that our repairs/maintenance would be completed timely. More