Audi Silver Spring

A++ for excellent service rendered at this dealership. I live about 50+ miles away in Virginia but I think I will start coming to this dealership more often for all my service needs. I came in for a volun I live about 50+ miles away in Virginia but I think I will start coming to this dealership more often for all my service needs. I came in for a voluntary software update and they managed to get me in WITHIN an hour of when I called whereas the other dealerships closer to me wanted me to schedule appointments for other days further out. During the software updates, the vehicle decided to misbehave but the Technician, I believe his name is Ricardo, persistently tried every trick in the book until it finally worked after 3 days. I appreciate his persistence. I also really appreciate the Service Advisor, Dimitra, who kept me updated every single day at multiple times in the day through their Audi text message software. I also appreciate how she accurately relayed my concerns to the tech Ricardo who also took them into consideration despite also working with Audi Techline who were helping him as Dimitra told me. Overall, I'm very satisfied with the service as I know other Audi dealerships are NOT as communicate and ESPECIALLY PROMPT with updating customers at every stage of fixing an issue in my experience over the past 5 years of owning this car. I will definitely be coming back here for all my further services. Thank you again guys. More

This is the best service experience. Dimitra has been the best advisor and goes above and beyond to ensure my vehicle is taken care of. Dimitra has been the best advisor and goes above and beyond to ensure my vehicle is taken care of. More

Great customer service from Dimitria and the mechanics, always responsive and efficient. Get the job done always responsive and efficient. Get the job done More

MJ was a tremendous help to me w/ an issue I was having w/ the My Audi app and a key that was not working -- even though I did not purchase the car from her. She was extremely knowledgeable and a pleasure w/ the My Audi app and a key that was not working -- even though I did not purchase the car from her. She was extremely knowledgeable and a pleasure to work with. I will go straight to MJ for my next Audi purchase. More

Response was very prompt and precise, pricing wasn’t as competitive as other Audi dealers… competitive as other Audi dealers… More

When I walked in, I wasn’t expecting to buy a vehicle. Everything about my experience was so positive, 3 hours later I drove away in a knew car as a first time Audi owner! Everything about my experience was so positive, 3 hours later I drove away in a knew car as a first time Audi owner! More

My recent purchase from Audi Silver Spring was a great experience. I found Atanas to be one of the better salesman that I’ve dealt with. He proved to be very reliable in doing what’s needed in a timely ma experience. I found Atanas to be one of the better salesman that I’ve dealt with. He proved to be very reliable in doing what’s needed in a timely manner while taking the time to get to know me. It was well worth the 5 plus hour drive for a great overall purchase experience. I highly recommend the group at Audi Silver Spring. More

Superb customer service! Vince and Mike were very professional. They were esp. patient throughout a protracted transaction. Vince and Mike were very professional. They were esp. patient throughout a protracted transaction. More

Audi of silver spring was the best experience since I purchased my used vehicle I have been to other dealer that didn't fix my issue's died about ans caused me more problems. Bur Demitra was great and purchased my used vehicle I have been to other dealer that didn't fix my issue's died about ans caused me more problems. Bur Demitra was great and the staff was great she walked me through the process she didn't give up whenever the insurance company kept asking for more thing's and she won. She was respectful professional and kind the entire 2 weeks my car was there. If you own a Audi and you looking for service choose Audi of silver springs ask for Dimitra tell her Roberta T dent you . More

I bought my first ever Audi with Rich at Audi of Silver Spring. Rich was friendly, patient, funny, and a fantastic listener. He answered all of my dad's and I's questions and made us feel comfortable throu Spring. Rich was friendly, patient, funny, and a fantastic listener. He answered all of my dad's and I's questions and made us feel comfortable throughout the buying process. Even after purchase, Rich was incredibly responsible and got me in a loaner within a week while the service center buffed out some scratches on my purchased vehicles. More