Audi Silver Spring

I had a great experience with Alex Max. Friendly, professional and quick. Very pleasant to work with. He listened well to my needs. Also the manager introduced himself and was very friendly Friendly, professional and quick. Very pleasant to work with. He listened well to my needs. Also the manager introduced himself and was very friendly and welcoming. A good experience! More

Alex is great to work with. He’s been very helpful and patient with me while the hunt continues for my next Q8. Audi Silver Spring is my go to dealer for all my car needs He’s been very helpful and patient with me while the hunt continues for my next Q8. Audi Silver Spring is my go to dealer for all my car needs More

I recently bought a 2021 A6 from a local dealership; the sales team were unable to provide me more detailed information about the vehicle. I took the vehicle to the dealership and the staff in the service d sales team were unable to provide me more detailed information about the vehicle. I took the vehicle to the dealership and the staff in the service department greeted me and explained to me that I would have to wait for Mr. Edward White, who is their Subject Matter Expert on explaining all of the features and answer any other my questions. When I was introduced to Mr. White he explained he was helping someone right now, but I am next. When Mr. White returned to help me. He started to ask questions about me with the intent of making me feel that he was genuinely here to help me tp his fullest. In our conversation Mr. White welcome me to the Audi Family. He helped me access my key in order to establish my login on the MMI. in our conversations Mr. White asked me several questions to better understand me and my desires. In doing so he was able to provide assistance in setting up key features in the my vehicle to put me at ease. You can see and feel the enjoyment in Mr. White as he can see my excitement as he identified more and more features of the A6. As I drove off from the dealership I felt pleased and well informed. Even though I did not purchase the Audi from this dealership, the staff made me feel welcomed. Mr. White Customer Service was exceptional and made feel like I can receive that same comfort as I continue to return to the dealership for any questions or services. Thank you Mr. White for making this an enjoyable experience. Your A+ customer service should never go unrecognized. More

I recently purchased a certified pre-owned 2024 Audi Q5 S Line. My husband and I went to the dealer on a Sunday just to look around, but bumped into Alex Max. Alex was very knowledgeable, professional and pa Line. My husband and I went to the dealer on a Sunday just to look around, but bumped into Alex Max. Alex was very knowledgeable, professional and patient. I think I test drove 4 cars to make sure I got the right one. Within a couple of days, I settled on the Q5. It was an easy decision. Many thanks to Alex and the team at Audi Silver Spring. More

Great job nice and easy very informative and knowable great experience will refer business to Alex moving forward great experience will refer business to Alex moving forward More

Atanas could not have been more helpful and we appreciated his honestly. We felt like we received a very fair price for such a luxury car. appreciated his honestly. We felt like we received a very fair price for such a luxury car. More

Great customer service and very insightful. Very personable and knew what was best for us. Very personable and knew what was best for us. More

Sales team is terrific. Give Atanas an A+ rating. Serge was very helpful with finance. Give Atanas an A+ rating. Serge was very helpful with finance. More

Working with Atanas Ivanov was a smooth process from the beginning to end. He was genuine and professional. My deal with completed before going to the dealership which meant my time was regarded as valuable beginning to end. He was genuine and professional. My deal with completed before going to the dealership which meant my time was regarded as valuable and no pressure. He made sure that I was comfortable with deal and not a just a sale. He worked me on getting a better deal for my trade in. Thanks! More

Everyone I interacted with at Audi Silver Spring was professional, thorough and attentive. I received excellent service from Atanas in sales and Serge in finance — they made my family and I feel like va professional, thorough and attentive. I received excellent service from Atanas in sales and Serge in finance — they made my family and I feel like valued customers. More