Audi Silver Spring

I recently had my Audi S4 in for its routine annual oil service. Dimitra was very helpful in accommodating our schedule and did an excellent job working with the technicians handling our car with the utmos service. Dimitra was very helpful in accommodating our schedule and did an excellent job working with the technicians handling our car with the utmost care. During this service, the technician (Bernac Manalo) noticed a defect in one of my front tires. It was bad enough that it may very well have caused a blowout and accident had it not been addressed! It was hard to see casually as it was very close to the inside of the rim. I agreed to Bernac’s and Dimitra’s recommendation (which I trust without question), and replaced all 4 tires (best for a 4-wheel drive car). Dimitra was able to source replacement tires that we agreed would work best on an S4 in one day and was able to get the car completed by the next day. Dimitra is a joy to work with. She is knowledgeable, always friendly and personable and I trust her advice and recommendation, that years of experience has proved spot on every time. Dimitra and techs like Bernac are the reason that I have always brought my cars to Audi of Silver Spring for service. They are THE BEST! Also I would also like to mention that Brittany Flick was a big help during my last service visit. While I expected to wait for my car (since it was a routine oil service), I had not planned on leaving it there overnight for the replacement tires. Therefore, a loaner was not readily available to get me home. Nevertheless, Brittany was able to work out an arrangement to get me home which was a huge help. It’s because of people like Dimitra, Brittany and Bernac that make Audi of Silver Spring our Go-To Audi dealership for service and sales! More

Aris is a miracle worker! ! I have been in touch with my original car dealer (carmax) and the 800 Audi help number (several times) and no one could connect my car to my mobil ! I have been in touch with my original car dealer (carmax) and the 800 Audi help number (several times) and no one could connect my car to my mobile device. Aris was able to complete this and get me going. His patience , professionalism and general care for his clients is above and beyond exceptional. He kept working at the problem and always kept me updated until the problem was solved. The entire Silver Spring staff has been nothing but kind and courteous. I highly recommend this dealership and service department and am one very satisfied customer!! More

Aris was solid but a tad disorganized and did not return some of my correspondences (albeit on this OFF day) and did not offer home delivery sadly. I expected better. But his review of the car was top fli some of my correspondences (albeit on this OFF day) and did not offer home delivery sadly. I expected better. But his review of the car was top flight! Finance and Sales managers were helpful and nice people. Weekend receptionist was a gem. Time in the dealership was very lengthy and time consuming. More

All I can say is they took such good care of me! I had a situation come up with a car I bought immediately after I bought it and it was as if the whole dealership came together to rectify the issue I had a situation come up with a car I bought immediately after I bought it and it was as if the whole dealership came together to rectify the issue and they actually got me a much better deal! Atanas is so knowledgeable and definitely knows his stuff. More

Atanas was very responsive and helpful representative! He was very patient with our all questions! He was very patient with our all questions! More

Good service, Rich was very helpful and pleasant. I will definitely be returning again. Thanks I will definitely be returning again. Thanks More

Mr. Sarecky is fantastic! I had multiple issues with my car that could not be resolved by other dealers (who lacked both the knowledge and interest). I dare say Brian is the first Audi person who has so qu car that could not be resolved by other dealers (who lacked both the knowledge and interest). I dare say Brian is the first Audi person who has so quickly and professionally resolved my issues. I have an eTron, which is a wonderful vehicle, but full of new technology. The folks at Silver Springs knows their stuff. The service crew at Silver Springs was also top notch - much more helpful and attentive than the other two locations I had the misfortune of trying out. My car was at another dealer twice without resolution. Brian at Silver Springs will be my first stop when I am looking for my next Audi. They do Audi right. More

Atanas Ivanov did an amazing job - TRUE Blue-Ribbon Service!!! He was extremely easy to work with and did NOT play any games. He gave me the best price at the outset and honored his word when I got to Service!!! He was extremely easy to work with and did NOT play any games. He gave me the best price at the outset and honored his word when I got to the dealer. He had full authority and did NOT need to go back and forth with a "manager for a final number". This was by far the best car purchase experience of my life!!! I was in and out of the dealership in less than an hour...so easy, so professional. I was dressed in cheap shorts and a hoodie and didn't feel judged by anyone at the dealer. I was treated with the upmost respect and professionalism the entire time. Also, the Finance Director, Serghei Calmic was also great to work with and extremely professional and so was Edgardo Gutierrez from Parts. Thank you Atanas and team for an amazing car buying experience. You have a customer for life! More

They have done amazing work. Just because of the agent i purchased the agent i purchased Just because of the agent i purchased the agent i purchased More

This was the easiest car buying process EVER. The team was so helpful and I left with my dream car The team was so helpful and I left with my dream car More