Audi Silver Spring

This was my best car purchase experience ever. Atanas was very professional and competent, went within me though all the features of the two models I was considering pointing out their pros and co Atanas was very professional and competent, went within me though all the features of the two models I was considering pointing out their pros and cons in relation to my wishes. We drove a few car - including the SQ5 I leased a couple of times. Most importantly, there was no pressure and hen whole experience was geared towards my preferences. The deal was excellent and Atanas took the time to go though all the features of the car before delivering. I could only dream about such a car buying experience and will definitely recommend Atanas (and of course the whole te and Val Koretsky I’m particular) for the excellent experience More

Richard is great to work with! He made shopping and purchasing my vehicle a pleasant experience! Highly recommend working with him. Overall, I had a great experience at Audi Silver He made shopping and purchasing my vehicle a pleasant experience! Highly recommend working with him. Overall, I had a great experience at Audi Silver Spring. All associates were very helpful. More

I had a great experience at Audi Silver Spring and would highly recommend working with Brian. He showed me many different Q3 and Q5 options and went above and beyond to find the best one that met all of the highly recommend working with Brian. He showed me many different Q3 and Q5 options and went above and beyond to find the best one that met all of the criteria I wanted. He was patient, knowledgeable, and a joy to work with. He made the process easy to understand and provided great customer service throughout. I'll definitely be back in the future. More

Very Fair Dealer , sales and finance department gave excellent communication ,car arrived as described ,salesperson Richard is solid excellent communication ,car arrived as described ,salesperson Richard is solid More

Great service! Was able to find a great car quickly. Dealership staff was extremely friendly and helpful. Was able to find a great car quickly. Dealership staff was extremely friendly and helpful. More

I purchased my new Audi Q7 at Audi Silver Springs and worked with a great team. Sergio was awesome to work with and took the time to answer all my questions both in person and over the phone. Brian, Tim worked with a great team. Sergio was awesome to work with and took the time to answer all my questions both in person and over the phone. Brian, Tim and Tom were also very helpful with all the paperwork in the end. Top notch customer service experience all around. More

The team at Audi Silver Spring rose to the occasion and helped deliver a great result. Atanas and Valentin care about their customers. Thank you. helped deliver a great result. Atanas and Valentin care about their customers. Thank you. More

Had an Audi Q7 that was seven years old with 700000 miles. Had it serviced exclusively at Audi Silver Spring. July 2021, I was driving to upstate new york when car died on the side of the road. Had miles. Had it serviced exclusively at Audi Silver Spring. July 2021, I was driving to upstate new york when car died on the side of the road. Had to tow it to Audi in Albany. I was then told that the engine had overheated (no light came on), and that the engine was severely damaged with multiple holes in the engine and I needed a completely new engine that would cost over 25K. Called Audi Silver Spring and dealt with Dimitra Anastasopoulous and Evan Singham. I had dealt with them multiple times over the prior seven years. They were helpful when they were getting paid for the servicing over the prior seven years but then completely unhelpful when car broke down. They told me initially it was not their problem and that I had to deal with Audi in Albany. Overall, they were very unhelpful. Did not facilitate at all discussions with Audi head office as to why this should have happened. They acknowledged that this should not have happened and said it was off warranty and that there was little they could do. Only person in all of Audi that was helpful was general manager at Albany Audi Rick Waldring. He tried to help us negotiate and at least expressed empathy and acknowledged that this should not have happened. Bottom line of how this "defective car" was handled was that Audi told me that I could pay 25000 for new engine or they would pay us about 2000 to scrap the parts even though they acknowledged that this should never have happened with the limited mileage I had and the fact that I had religiously serviced the car at Audi SIlver Spring. I ended up scrapping the car. I will never buy an Audi again. More

Extremely helpful service from Ed. Knowledgeable, responsive, and understanding. Even after the sale was completed, went out of his way to help. Knowledgeable, responsive, and understanding. Even after the sale was completed, went out of his way to help. More

Lou was absolutely amazing to work with! He was able to get my car in at the last minute, get me a ride home, and was communicative throughout the process. He was able to get my car in at the last minute, get me a ride home, and was communicative throughout the process. More