Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Silver Spring
Silver Spring, MD
1,556 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Audi Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,556 reviews
October 03, 2023
I just had the BEST car-buying experience in my life! I had been shopping for a used car, and having identified a specific vehicle, I decided to pay the Audi Silver Spring a visit. From the moment I walk I had been shopping for a used car, and having identified a specific vehicle, I decided to pay the Audi Silver Spring a visit. From the moment I walked through the door, I felt the difference between the mediocre place I had just left, to class. This was it. Pure class. I was greeted by a very pleasant gentleman, who greeted me warmly and asked if I needed help and if I had been working with anyone from the sales team. When I said "no", I was sent to Samson Selassie. This man shook my hand like a brother from another mother. From then on while I sat at Selassie's desk, I knew I went to the right place. Selassie made sure he understood what I needed. I had actually seen a 2014 Acura MDX on the dealer's website, and Selassie did not hesitate to walk me outside to check out the vehicle. We quickly had a very good rapport with Mr Selassie. He was extremely professional, very patient, and knowledgeable about the process of buying a car from his dealership. As the paperwork process rolled on, I was introduced to Mr. Mike Mazak, the used car sales director. Even though my credit was somewhat challenged, Mr. Mazak assured me that he would do the best he could to get my loan financed. Yes, the process was drawn out, but Mr Mazak and Mr Selassie met the objective and got my auto loan approved! A few days after taking possession of the car, I noticed it had a few areas of concern. I contacted Mr Selassie, who then got Mr Mazak involved. Mr. Mazak arranged with the service department, and Mr. Peter Heard promptly informed me of the way forward. I was pleasantly surprised to get a very nice loaner car to use while they sorted out the m minor issue. Again, everyone was so nice! Peter Heard at Audi Silver Spring was no exception. I am happy to say all this because this team deserves the credit for being such a positive bunch of good people. I visited Audi Silver Spring the same day after receiving very unpleasant service at a dealership in Laurel MD. Thank you to Silver Spring senior management for assembling such an amazing team. I experienced such an amazing level of service and yet I was buying just a used vehicle that was not even an Audi! I am amazed, humbled and inspired. Thank you my hero, Mr Selassie for your patience. Mr Mazak, YOU are a legend. Peter Heard, Undercover rockstar! The rest of the team, you are not mere mortals. I am a fan. Alan Ochieng, Laurel MD More
by alan.ochieng
October 01, 2023
Alex Max was truly helpful in search of finding my first car in the US. He's an awesome Sales personnel, I'd recommend him 100% anytime. car in the US. He's an awesome Sales personnel, I'd recommend him 100% anytime. More
by Deyron
September 30, 2023
It was great working with Atanas and the Audi Silver Spring team. They made the process easy. Spring team. They made the process easy. More
by Elliot.ward
September 30, 2023
Alex and the entire Audi Team at Silver Spring make a sincere effort to ensure that every interaction with a customer is focused on developing long-term relationships. Very pleased with the initial vehic sincere effort to ensure that every interaction with a customer is focused on developing long-term relationships. Very pleased with the initial vehicle purchase experience and now the service experience. Everyone across departments works together to deliver the best possible experience to the customer. More
by Kuppusami Natesan
September 28, 2023
Once again Atanas (and his team) took great care of us on the purchase of a new Q8 etron. The blue ribbon service he provides is simply above and beyond any other dealership experience. We certainly apprecia the purchase of a new Q8 etron. The blue ribbon service he provides is simply above and beyond any other dealership experience. We certainly appreciate the fair and reasonable price, but what keeps us coming back is the fact that he focuses on what is the best fit for us (our needs) and doesn’t play any pricing games + he has full authority to make every deal (and has the full backing of his management team), which makes it a straight forward and pleasant car buying experience. His class, knowledge, professionalism, patience, and overall demeanor/attitude, continues to make car buying a wonderful experience for us. Despite having many dealers closer to us (at least 5-6), we drive all the way from Ashburn, VA to do business with him, because it is worth every minute and penny. He is so good that even my wife (who dislikes going to a dealer) bough a car from him a few days later - this is how good he is! Thank you and to your team once again! Keep it up!!! More
by Alex V.
Employees Worked With
September 23, 2023
I really dislike going to dealerships since the process of buying a new car is very stressful for me. They made the process very easy and painless, which made this by far the best experience I've had purch of buying a new car is very stressful for me. They made the process very easy and painless, which made this by far the best experience I've had purchasing a car! Such great customer service, knowledgeable, very patient, professional and attentive! More
by Lenka V
September 22, 2023
Alex is wonderful and very helpful! His patience with me over immediately! He answers my texts and emails immediately and he has taken such great care of my family and me with our first His patience with me over immediately! He answers my texts and emails immediately and he has taken such great care of my family and me with our first purchase of an Audi. He is personable, friendly More
by Emre z
September 22, 2023
I was incredibly WOW'd by Alex. I have a very demanding job which makes buying a new car challenging as I'm next to impossible to get a hold of. Alex did not let that deter him. I have a very demanding job which makes buying a new car challenging as I'm next to impossible to get a hold of. Alex did not let that deter him. We worked through it and he personally delivered the car to me so that I didn't have to lose 1.5 hours driving to the dealership. He's a top notch professional, very patient and informative explaining the technology and went above and beyond for me. I'm extremely grateful and very happy with my new car....it's beautiful and Alex was great! More
by sherrieandevan
Employees Worked With
September 21, 2023
Alex Max and the finance team were fantastic! I was in great hands for my second Audi! In fact, I decided to go with Audi Silver Spring due to their excellent service department!! My business lea I was in great hands for my second Audi! In fact, I decided to go with Audi Silver Spring due to their excellent service department!! My business lease ended on my Q7, and I wanted something smaller. I shared the vehicles I was interested in with Alex, and he was able to get my 2023 Q5 Sportback from another local Audi dealer. Alex walked me through the features upon delivery and ensured I synced my phone for carplay. Alex provided First-class treatment from beginning to end--he is a wonderful person and salesman! I told Alex we are a family of "M," and in honor of his kindness, my Q5 is named after him "Max"! More
by Margaret Daniels
Employees Worked With
