Audi Silver Spring

Mr. Tom has been doing great job for customer service with his professional manner. I visited Tischer to know better the feature of my car. Today also he was kind and nice enough to explain the detail fe with his professional manner. I visited Tischer to know better the feature of my car. Today also he was kind and nice enough to explain the detail feature of my TT. It was another nice experience from him. More

Jason took the time up front to explain the different types of Audi automobiles and the different package levels. He also gave me ample time to test drive several models on more than one ocassion in orde types of Audi automobiles and the different package levels. He also gave me ample time to test drive several models on more than one ocassion in order for me to determine which model was best for me and my family. He never pressured me to purchase the vehicle. He allowed the vehicle to speak for itself. I ended up with an S4 and am enjoying it immensely. Scott More

When I went to the dealership lot to look at cars, Johnny Franco immediately came out to help me... with a smile. He showed me several cars. I told him how much I wanted to pay per month and he showed me t Franco immediately came out to help me... with a smile. He showed me several cars. I told him how much I wanted to pay per month and he showed me the cars in that range BUT I really liked the A6. He graciously told me I needed to put down a lot more money. I said I didn't have it...So I left. I continuously called Johnny the next week, asking him to ask the manager to decrease the price and he was soooo kind. He didn't get annoyed with my calls. I visited the dealership several times and he was very pleasant. I was like a stalker...haha....I really wanted that car. Johnny advised me to get an A4 because of lower payments...BUT I wanted the A6. I asked again for a discount. He was very nice and patient with me. He could have asked me to stop wasting his time or he could have had a nasty attitude. I left feeling sad. Johnny talked to the manager...price was reduced. My daughter gave me money for the down payment and I was able to get the car. HALLELUJAH!!! Johnny took the time to thoroughly explain the meaning of ALL the indicators in the car. He told me he was there for me always...just call. He was so caring. He called me the next day to see how everything was going and again said I could call at any time. WOW....that's first-rate customer service!!!! I pray that Tischer appreciates Johnny because he is an outstanding salesperson. The entire experience was wonderful! I am overjoyed. I am sooo happy. THANK YOU, JOHNNY AND GOD BLESS YOU AND YOUR FAMILY!!! Thank you also Tischer. More

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This dealership has always been very friendly and attentive. I was referred to Larry by a friend and he was very friendly, outgoing and respectful of my wants and needs in the Q5 options and prici attentive. I was referred to Larry by a friend and he was very friendly, outgoing and respectful of my wants and needs in the Q5 options and pricing. Larry is also a wonderful General Manager and has a great rapor with his staff. Johnny was always there with an answer to any question I had. He certainly knows his Audi's inside and out! It was a pleasure doing business with them and I look forward to future dealings as well. More

I have been purchasing new Audi's from this dealer since 2001 when I got my first one; a 2001 Audi TT convertible. The sales associates and finance people have been great! And each time, I have been treated 2001 when I got my first one; a 2001 Audi TT convertible. The sales associates and finance people have been great! And each time, I have been treated with respect and care after sale by the service department personnel. I feel safe and like I can trust everyone at the dealer and would recommend not just the dealer, but the brand. Audi's are gorgeous, artistically designed, and state-of-the-art automobiles. I have loved everyone I have had and am a loyal Audi owner for life. More

Worked hard to meet needs. Patient about finding the right car for me. Responsive. happy to spend time explaining the technology of the vehicle in detail. Car was delivered properly. Time in the bus right car for me. Responsive. happy to spend time explaining the technology of the vehicle in detail. Car was delivered properly. Time in the business office was reasonable. No nonsense pricing. An overall pelasent experience. More

My rating is based on the fact that I received excellent service from my sales consulant, the sales manager, and the business manager in the purchase of my new 2010 A5. I have been a customer at this deale service from my sales consulant, the sales manager, and the business manager in the purchase of my new 2010 A5. I have been a customer at this dealership since 1986 and have always received what I consider to be the best assistance in leasing a new car. The current sales team is very professional and I would highly recommend this dealership to anyone considering purchasing an Audi. By the way, I just leased my 7th Audi!! The service department is also at the top of my list. More

A great product, great dealership, and a great experience working with Sam! We drove from Frederick to test-drive a "used" leftover '09 Q7. Sam was receptive right from the start; he treated us respectfully working with Sam! We drove from Frederick to test-drive a "used" leftover '09 Q7. Sam was receptive right from the start; he treated us respectfully without any pressure or gimmicks. He knows his stuff, and if there was a question that he doubted his own answer, he knew who to call. Sam was willing to work with us when we found a similar vehicle at another dealership; we didn't get the Q7 for free, but we did not feel like we had been taken, either! We had heard that Sam is recovering from a fight with gravity; hope he is back on the sales floor soon! More

I had a wonderful experience with Charlie Miller at Tischer Audi when I was shopping for a new A3. He was extremely friendly and informative, more so than any sales agent I worked with at any other ar Tischer Audi when I was shopping for a new A3. He was extremely friendly and informative, more so than any sales agent I worked with at any other area dealership. He answered all of my questions and since this was my first Audi and first time leasing a car he gave me additional advice that I did not even think to ask for. He gave me a very competitive price and made the whole car leasing experience stress-free (unlike many other dealerships in the area who made the negotiations pressured and uncomfortable). I would reccommend Tischer and especially Charlie to anyone looking to purchase/lease an Audi in the DC area. More